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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews

311 Commercial Pkwy

Dover, OH

44622

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1,463 Reviews of Parkway Ford Lincoln

February 05, 2024

Ty was excellent in helping me with my service of my vehicle and explaining everything to me, he is outstanding salesman and extremely helpful! More

by chelleheston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty , George Scott
Feb 06, 2024 -

Parkway Ford Lincoln responded

Thank You and we appreciate your business!

February 02, 2024

Informative, Friendly, Knowledgeable, Attentive, Genuine. Without exception the best experience I've ever had purchasing a vehicle. More

by kherron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
Feb 03, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

February 02, 2024

Scott was very professional. He kept me informed and I am very happy with the work oerforned. More

by steveandtoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, George Scott
Feb 03, 2024 -

Parkway Ford Lincoln responded

Thank you for the 5 star review! Please don’t hesitate to reach out to us in the future for any of your automobile needs! Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

February 02, 2024

Just recently had them do recall work on my truck. They overlooked an issue and had to go back twice More

by tedeknapp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Feb 03, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

February 01, 2024

Took my truck in for the Ford tailgate recall and drivers door handle freezing. I asked how much it would cost to change the transmission filter & fluid and was given a quote for that. I agreed to that servi More

by doug@sugarcreeklaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Feb 03, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

January 31, 2024

The service department was friendly and helpful. They tried to resolve the problem I am having (George Scott in particular). More

by gscheetz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
Jan 31, 2024 -

Parkway Ford Lincoln responded

Thank You !

January 31, 2024

They diagnosed my problem, gave me a loaner and explained everything throughout the process. Ty was great. More

by josephfetty7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Q Q, George Scott
Jan 31, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

January 30, 2024

Handled my oil change quick and complete. Explained every detail to me and kept me informed of the time . Ty was very courteous and kind. More

by cathy44663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Jan 30, 2024 -

Parkway Ford Lincoln responded

Thank you Cathy !

January 29, 2024

Greg Fleischmann was very friendly and helpful with the purchase of my new jeep compass showed me how to use the the dashboard gadgets Thank You Greg More

by tamaraphillips164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fleischmann
Jan 30, 2024 -

Parkway Ford Lincoln responded

Thank You Tamara !

January 27, 2024

F150 had recall and warranty work to be done. Refused to do warranty work. Poor More

by roy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Fleischman
Feb 03, 2024 -

Parkway Ford Lincoln responded

Hi Roy, Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

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