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Parkway Ford Lincoln

Dover, OH

Overview
Employees
Reviews
Vehicles
4.1
1,464 Reviews
WE CARE At the Parkway Auto Superstore we believe that your car shopping experience should be hassle free and enjoyable. We are Superstore Large and Small Enough to Care. Our professional, friendly sales team is committed to serving our customers to the fullest and we take pride in helping you find the perfect vehicle that meets your needs. WHAT WE OFFER At the Parkway Auto Superstore we are just that, a SUPERSTORE! We are here to serve you with a full line of Ford, Lincoln, Chrysler, Dodge, Jeep and Ram vehicles. With an extensive inventory of new, preowned and certified preowned vehicles you are sure to find what your looking for. Your purchase comes with peace of mind knowing we offer competitive financing rates through various lending institutions and full service care for your vehicle after the sale.
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311 Commercial Pkwy

Dover, OH

44622

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Showing 1,464 reviews

September 07, 2024

I didn’t feel like I was a valued customer as I have been with your dealership for 3 1/2 years I bought an SUV 2020 Ford escape in February 2021 and have dealt with you as my service dealership since then b More

by myradevoll1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Sunderlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Parkway Ford Lincoln responded

I have bubbled this up to Trevor, who should have reached out to you. If you have any other concerns, please reach out to us at 330-364-8661 so we can work towards a resolution.

September 03, 2024

Great service - thank you for being prompt and efficient first thing on a Saturday morning. More

by robert.frum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Brill
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Sep 13, 2024 -

Parkway Ford Lincoln responded

Hi Robert, It was our pleasure to serve you first thing in the morning on Saturday. Please let us know if you have any questions by calling us at 330-343-6681 and thank you again for being a part of the Parkway Auto Superstore family.

August 31, 2024

Its a good dealership. We love our Jeep and have also gotten good service, when we use it. Everyone is very nice and friendly also. More

by denmarross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Carroll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sunderlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Matthews was working when we bought our vehicles back in 2019.
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Sep 13, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

August 29, 2024

Quick lube center was friendly and Excellent service. Staff was very pleasant to deal with. More

by wderekwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our Quick Lane at Parkway Ford Lincoln and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please call us at 330-343-6681! Have a great day!

August 28, 2024

Greg and Chuck were so helpful. They prioritized my wants and made sure that my husband and I received the exact deal that we wanted. More

by robyn1035
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Fleischman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Keim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Parkway Ford Lincoln responded

Hi Robyn, Thank you for your feedback on Greg and Chuck. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

August 25, 2024

Great attention to detail. Kept us informed of progress. Obvious care for the customers. Thanks! More

by brucelucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

August 19, 2024

Polite and curious and my oils change and tire rotation were done in a timely fashion. More

by a.armstrong76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

August 15, 2024

Excellent service. Picked up, fixed and returned my truck within a 3 hour window. Awesome! More

by murphyzbuddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

August 15, 2024

good job at the service center, very professional and clean area. Preformed the work in a timely manner More

by boatman498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

August 15, 2024

I don’t feel they listened to me. Nothing was resolved and I still have issues. At end, only thing done was my oil changed and still cost over $200. More

by tntsowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Sunderlin
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Parkway Ford Lincoln responded

We regret to hear of your negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

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