Parkway Chrysler Dodge Jeep Ram - Service Center

Oil Change Sent my teenage daughter to dealer by herself for the first time. She needed to get the at serviced quickly before she went out of town. Kerry and te Sent my teenage daughter to dealer by herself for the first time. She needed to get the at serviced quickly before she went out of town. Kerry and team were extremely helpful and made the experience easy for her. More

Great service department On more than one occasion I have driven 240 miles down to get service there that I can't seem to get in my hometown I originally worked with Parkway On more than one occasion I have driven 240 miles down to get service there that I can't seem to get in my hometown I originally worked with Parkway and then move north but still buy cars and come down to have them serviced when I need something done right More

Great service I have received great service from the staff in the Parkway service department. Repairs & service needs were completed in an exceptionally eficient m I have received great service from the staff in the Parkway service department. Repairs & service needs were completed in an exceptionally eficient manner. The staff was friendly & courteous More

Amazing job! Pat works very effeciently and effectively. Whenever my car is in his hands I never have any worries. He is the best at what he does. Pat works very effeciently and effectively. Whenever my car is in his hands I never have any worries. He is the best at what he does. More

Always good service I've gotten 3 vehicles from Parkway and have most of the maintenance done there as well. The staff is friendly, the atmosphere is comfortable, and the I've gotten 3 vehicles from Parkway and have most of the maintenance done there as well. The staff is friendly, the atmosphere is comfortable, and the building is spotless. I had some work done at a shop much closer to home and immediately regretted not making the trip to Clinton Twp. More

New Key I definitely loved my first experience at Parkway Chrysler. I had never been there before for service but was defiant impressed with how it was handle I definitely loved my first experience at Parkway Chrysler. I had never been there before for service but was defiant impressed with how it was handled. I was able to have coffee and great conversation with everyone there. Total top notch place. I have never bought a vehicle there but the next one I buy I will make sure is from Parkway. More

SERVICE DEPT IS AWFUL I went in for a recall today app was at 7 am but the Tech don't come in until 8am Why in the HECK you schedule app at 7am when no tech is there until8 I went in for a recall today app was at 7 am but the Tech don't come in until 8am Why in the HECK you schedule app at 7am when no tech is there until8am.I was there until almost 9:30 am for a 45 min job I set and watch the guy changed my air bag.He drove the car out at 9am but I did not receive my Keys until almost 9:30 am.I go here all the time for oil changes and no problems,but man the service dept SUCKS. More

Never received phone call with estimate or vebal authorizati Dropped off my jeep they said they would call me with estimates. I never received a call. Waited after 5 days I called them. Joe informed me all work Dropped off my jeep they said they would call me with estimates. I never received a call. Waited after 5 days I called them. Joe informed me all work was done but when they were investigating parking brake issue pads needed replacement and he said it would be $918. For rear brakes. Told him forget it- took to Belle tire for $320. Other work they did do without vebal authorization seems good. Just wish I would have got a call, to review and authorize. More

Quick lane oil change Went in on a busy Saturday morning, dropped it off and went to Tim Hortons next door to the West. By the time I got back, it was finished (45 min). Went in on a busy Saturday morning, dropped it off and went to Tim Hortons next door to the West. By the time I got back, it was finished (45 min). More

Service is awful The service department will try very hard to avoid your extended warranties you may have with a vehicle you bought in the past. Also service will sell The service department will try very hard to avoid your extended warranties you may have with a vehicle you bought in the past. Also service will sell you parts and service you will not need to just make a sale. Tried telling me my rotors and brake pads were pitted and worn out, charging me around $600 but they were done by another shop about 2 months ago and they looked fine.. If you need service work done here I advise you to know what your car needs first because they will try and sell you just about anything to make a profit, telling you parts are bad when they clearly are fine. Most of the people there are rude , unless they are trying to sell you something then they become your best friend. Sketchy dealership in my opinion. More