Parkway Chrysler Dodge Jeep Ram

car repair Very poor customer service. was put on hold 7 different times .Service representative kept screening his calls,when sitting at his desk.When calls whe Very poor customer service. was put on hold 7 different times .Service representative kept screening his calls,when sitting at his desk.When calls where transferred to Richard it would go rt to his voicemail and bounce back to the operator, her response was I don't get it,he's just sitting at his desk. The 8th time I called spoke to service mgr and problem was settled. More

Excellent Service I have given this rating because everything about the organization is first class. The customer service was excellent, and I was able to walk out with I have given this rating because everything about the organization is first class. The customer service was excellent, and I was able to walk out with a brand new car. More

LEASE VEHICLES Have always been a loyal customer, when it comes to leasing or purchasing a Chrysler vehicle. Never had any problems with Parkway Chrysler Dodge Jeep Have always been a loyal customer, when it comes to leasing or purchasing a Chrysler vehicle. Never had any problems with Parkway Chrysler Dodge Jeep Ram. The service (when needed) has been great. The looking for and purchasing of a vehicle has been hassle free. I have always dealt with the same salesman for years and he has been great! I do not waste time searching other dealerships, due to always being satisfied with Parkway. More

Wonderful experience!! Douglas has excellent customer service skills and a great personality with a whole lot of patience... I will definitely spread the word to my family a Douglas has excellent customer service skills and a great personality with a whole lot of patience... I will definitely spread the word to my family and friends. More

RUDE, INSULTING, UNHELPFUL Absolutely terrible service! My first experience was just calling about a misprinted ad. Jay Guiles- New Service...... was completely rude... Used phr Absolutely terrible service! My first experience was just calling about a misprinted ad. Jay Guiles- New Service...... was completely rude... Used phrases like " Are you an intelligent person" "Are you ignoring what I am saying" My tone was nothing but pleasant, and very unfortunate representation of the dealership! I then asked to speak to a manager and rather than transferring me he hung up. Probably the most unprofessional experience I have had with a sales rep More

Terrible service. Tihey told my pregnant wife who had an appointment to wait several hours..... terrible service, poor work too, they ruined my ignition, left me strand Tihey told my pregnant wife who had an appointment to wait several hours..... terrible service, poor work too, they ruined my ignition, left me stranded, won't return my calls... nice... More

2nd jeep leased from here! Always friendly and thorough! This was my 2nd jeep leased from Parkway. Friendly staff, willing to go the extra mile to cover all the necessities to g Always friendly and thorough! This was my 2nd jeep leased from Parkway. Friendly staff, willing to go the extra mile to cover all the necessities to get you on the road asap! More

Great job by sales staff and finance department Kyle King did a great job of getting me into a new vehicle. He was very professional and made me feel valued. He listened to my needs and didn't try t Kyle King did a great job of getting me into a new vehicle. He was very professional and made me feel valued. He listened to my needs and didn't try to push me into something I didn't want or out of my price range. I will let all of my friends know he is trustworthy and compitant. Job well done. I will be back in 12 months for another lease renewal. More

Good experience I had my Jeep in for a recall and I thought the fix took a little longer than it should of other than that everyone was friendly and knowledgeable I had my Jeep in for a recall and I thought the fix took a little longer than it should of other than that everyone was friendly and knowledgeable More

Great Service My wife and I are really pleased with Shawn Harman's services to us. He did an excellent job by assisting us in finding the best vehicle at Parkway Ch My wife and I are really pleased with Shawn Harman's services to us. He did an excellent job by assisting us in finding the best vehicle at Parkway Chrysler (Clinton Township, MI). Thank you from the bottom of our hearts! Jojin J & Joyce J More