Parkway Chrysler Dodge Jeep Ram

Overcharging and credit burea I told the sales lady that I do not want my credit being run with more than one bank. Checking my credit karma today. I see they ran two banks when I I told the sales lady that I do not want my credit being run with more than one bank. Checking my credit karma today. I see they ran two banks when I specifically told them not too ! Aside from them also hiding a $1000 into the deal. Two previous quotes from other dealerships with the same vehicle were priced muchless. How unprofessional and ruthless are these people ? Incredible ! I am definetly posting on fb but with much more detail. There is more ! More

Exceptional Experience A shoutout to the Manager Brian Huck and Sales Advisor Susie Ruzza for an exceptional handling of our Jeep lease. From securing the perfect Cherokee o A shoutout to the Manager Brian Huck and Sales Advisor Susie Ruzza for an exceptional handling of our Jeep lease. From securing the perfect Cherokee on a dealer trade, to making sure that the delivery was perfect, the whole experience could not have been better. Austin in the Finace department was very professional and not pushy in any way and explained all of the optional protection offerings in a clear and concise manner. The team at Parkway all contributed to a great experience. Thank you! More

7th new car and counting! We recently leased another new Ram 1500 this is our 7th vehicle with Parkway. Mr. Apollo Nimo and his sales team: Shawn, Farah, and Dani (showed us ho We recently leased another new Ram 1500 this is our 7th vehicle with Parkway. Mr. Apollo Nimo and his sales team: Shawn, Farah, and Dani (showed us how to use all the vehicle features/tech guy) they are all very professional, patient, and kind in getting you the best possible vehicle for your needs. The turn around time is just incredible. You can try to shop it around, but you will not find a better deal. The service department has also helped us out a lot over the years, and we were provided new car loaners whenever there were any issues that took longer than a day/overnight. That is a huge incentive to take your vehicles there for service! More

Thank You Doug Chambers for all your patience and excellent professional Salesmanship in getting the deal done. My wife lover her new 2019 Grand Cherokee Limite Doug Chambers for all your patience and excellent professional Salesmanship in getting the deal done. My wife lover her new 2019 Grand Cherokee Limited X More

Worst Customer Service I had a part installed on my Jeep a year ago. Few months in, it starts acting up and stops working all together. Within this whole process they’ve bee I had a part installed on my Jeep a year ago. Few months in, it starts acting up and stops working all together. Within this whole process they’ve been giving me the absolutely run around and wasting my time. this part was under warranty for a year. Real weird they didn’t figure out the problem till after the fact it ran up and are asking a ridiculous amount. So I’m completely floored at this point. Get customer service involved and after well over a month we work out a co-pay. Come in today for my appointment and they hadn’t even ordered the part. Joe Coeling stated “Well the parts girls don’t talk to Service” well why did I make an appointment for today if you don’t even have the parts. THEN he says “well let’s get you paid out” so we go to his desk and asks for the original insane price to which I told him I talked to customer service and we figured out the copay. to which he responded “well it’s not in my notes” told him customer service talked to the manager and just said “we’ll you’ll have to call him Monday” so they we’re not prepared at all. Why make an appoinment for someone when you don’t even have the part??? Terrible customer service for months now. dealt with Joe Coeling a handful of times has had absolutely terrible customer service and he could care less. If he doesn’t want to deal with it, not his problem. The only good thing is the customer service I’ve contacted OVER THE PHONEz Other than that, this dealership is terrible. After MONTHS still trying to get this issue resolved and they have yet to do so. More

Thank You Thank you Jay Guiles for all your patience dealing with me. I,m a very inpatient person but you kept your cool . My wife loves the Challenger RT. Thank you Jay Guiles for all your patience dealing with me. I,m a very inpatient person but you kept your cool . My wife loves the Challenger RT. More

Car taken in 2x because they never fixed problem Had to take 2 days off of work because the first day they never even fix the problem. They were very rude I even called Chrysler corporate because the Had to take 2 days off of work because the first day they never even fix the problem. They were very rude I even called Chrysler corporate because they said the problem was fixed and it never was but they charged. Very corrupt keep your car longer than needed. Don't go here More

Worst dealership experience ever I was not even offered a walk around and explanation of my new truck after waiting 12 weeks to get it. Worst dealership ever. I feel sorry for FCA hav I was not even offered a walk around and explanation of my new truck after waiting 12 weeks to get it. Worst dealership ever. I feel sorry for FCA having this dealership represent them. They last 6 family members business and many more friends. More

Oil change Parkway always is the bet dealership around for speedy service. I highly recommend the to all my friends. very service adviser I've had has been court Parkway always is the bet dealership around for speedy service. I highly recommend the to all my friends. very service adviser I've had has been courteous and kind. Always a pleasure More

Dealing parkway Jeep, Chrysler , Ram the sales person Todd trainer is the best sales person in the entire Detroit area if not the state. His knowledge of the product, and all the feature the sales person Todd trainer is the best sales person in the entire Detroit area if not the state. His knowledge of the product, and all the features was outstanding. He answered all my questions, and explained all the documents that were signed to complete the sales transaction. His tour of the dealership, and complete understanding of protocol and procedures related to the Parkway were very informative. I will sent him customers every chance I get. More