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Parkway Chrysler Dodge Jeep Ram

Clinton Township, MI

1.8
130 Reviews

21560 Hall Rd

Clinton Township, MI

48038

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Showing 130 reviews

April 29, 2024

Dishonest and over charged on battery for my 2019 Journey. Kept me there all day saying it would take a long time to diagnose the vehicle. My Journey is 5 model years old, but I have had it just ov More

by raggyrose2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian, Rick-Mgr. Darrian Mgr.
April 01, 2024

Turned my lease in a month early. Vehicle was in perfect condition, miles were 20,000 under the limit and I still had to pay the final payment on my lease. Discovered that other deale More

by Melville1936
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
November 01, 2023

I took my Chrysler Pacifica in for a A! message on the dash. David the service person said it was the auxiliary batterry and main battery that went bad and needs to be replaced at a cost o More

by s.baysdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
August 19, 2023

Made a service appointment online. Sat at the service entrance for about half hour with staff walking by and no one asked why I was there. Finally when I asked a staff member, he repl More

by Doug
Service Communication
Recommend Dealer
No
Employees Worked With
no body
July 27, 2023

We made an appointment online for our 2018 Jeep Cherokee to have something checked and repaired. They had serviced this Jeep previously , when we went to drop it off they told us that they don't service Reb More

by Wags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repair tech not sure on name
June 17, 2023

Mileage was off still haven't corrected it. Key fob #2 didn't work. No floor mats, was told if they weren't in the back I could buy some. Car was dirty, I was told I could get it cleaned when I More

by Susan92368
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christy
Jun 17, 2023 -

Susan92368 responded

Wouldn't recommend.

January 20, 2023

Service department is pretty useless. Had an "appointment" for 10am, get there and they show I have a flash. Advisor asks if I have a ride and he says he "can't have me waiting in the wai More

by nowaitingareaallowed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Shaw
November 14, 2022

Christian was an outstanding salesman , he had me sold and convinced this was the durango for me. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
April 20, 2022

I took my Jeep Wrangler to Parkway for a brake issue thinking I had a caliper problem. The Jeep pulled hard to the left when braking. The technicians discovered that my problem was being caused by fau More

by Cowboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think the service manager was Kyle
February 26, 2022

Being in my mid 20’s you would think a salesman would jump on the opportunity to get a customer for life however, not here. They couldn’t pay off my truck which another dealership could and couldn’t do a More

by Madison31098
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Anderson
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