Parkside Kia

WARNING! !! DO NOT SHOP HERE!!! I just purchased a new Kia K5 (mid May 2025) at Parkside Kia in Knoxville and when I got home I saw that the sales manager had !! DO NOT SHOP HERE!!! I just purchased a new Kia K5 (mid May 2025) at Parkside Kia in Knoxville and when I got home I saw that the sales manager had intentionally ripped me off $1,000 above what I agreed upon with the final handshake with him. The sales manager there (Curtis) actually changed the one to a two on my final offer of $31,000 out the door but he didn't allow me to see his acceptance of the final deal sheet until after I had already signed the closing papers, he simply came over to me and said "I'm not going to lose your business over $300 am I?" I said "no" and shook his hand, agreeing verbally to $31,300 out the door. They charged me $1,000 more than that in the closing papers. I should have caught it, but to my defense I trusted them to get it right and I was having so many numbers thrown at me in the closing that I didn't catch it. When I got home, I saw it clearly. When I came back to talk to the head manager of the dealership to make it right, I saw that the sales manager had actually forged my signature on a deal sheet that I had never seen to make it look like the $32,300 was where we were going with the negotiating. I know for 1,000% certainty that I NEVER signed anything $32K or above. I had thoroughly explained to the sales rep that Kia Chattanooga had the same car and I could save almost $2,000 by driving an hour down there to get that one. They tricked me into thinking I was getting the car for just a little above Chattanooga's price by fraudulently changing the one in $31,000 that I wrote with my own hand writing to a 2... after the handshake was given. The 2 did not even look anything like the two that I draw all the time, my twos have a curl at the bottom and a curve at the top, that one looked like a Z, and I showed them proof of that with 2's I had written in the past on check copies, and when I zoomed in on a photo on my iphone of the final agreement I signed that they changed, anyone can tell that the 1 was manipulated into a 2 because the top and bottom lines that make the 2 were double thick compared to the one that I had drawn. The general manager did nothing for me to fix this, he even accused me of "buyer's remorse" which couldn't be further from the truth. I just don't like having $1,000 stolen from me. DO NOT SHOP HERE AT Parkside Kia. They are THIEVES. More

Cody was a great sales person. It was a really great experience. Very pleased with everything. It was a really great experience. Very pleased with everything. More

Had a good experience working with Elijah to get my new Sorento. He even came in on his day off to finalize the purchase. Sorento. He even came in on his day off to finalize the purchase. More

I had the pleasure of working with Seth to get a great deal on a new Kia k5 he was able to get down to the price that was right for me and was all around amazing to work with! I would 100% recommend him t deal on a new Kia k5 he was able to get down to the price that was right for me and was all around amazing to work with! I would 100% recommend him to anyone looking for a Kia! More

Joe Montgomery was very professional and provided excellent service toward helping with the decision to go with the K4. excellent service toward helping with the decision to go with the K4. More

Mikayla helped me with trading in my carnival for a 2025 telluride. She was great to work with and did everything she could to help get the best deal. telluride. She was great to work with and did everything she could to help get the best deal. More

We found everything that we were looking for. Elijah took care of us so good and he tried everything for our best. Elijah took care of us so good and he tried everything for our best. More

Had an awesome experience with Joe Montgomery in purchasing our new Kia Seltos, he was very kind answered all of our questions. purchasing our new Kia Seltos, he was very kind answered all of our questions. More

Very courteous, fast response, very satisfied, would use again on my next Kia purchase in the future. again on my next Kia purchase in the future. More

The dealership and client advisor was great. JOE Montgomery was very knowledge able and not pushy. JOE Montgomery was very knowledge able and not pushy. More