Parkside Kia

Very satisfied would recommend again there were others that served me but I can't remember their names they were nice also I have no complaints that served me but I can't remember their names they were nice also I have no complaints More

Met by very friendly sales representative who directed me to vehicles with features that I was interested in. Sales representative was very knowledgable about the vehicles. Very fair pricing options for to vehicles with features that I was interested in. Sales representative was very knowledgable about the vehicles. Very fair pricing options for lease and purchase were provided. On delivery of the vehicle selected, a very thorough explanation of vehicle features was provided before leaving the dealership. Extremely satisfied with the overall experience. More

I had an amazing experience at Ted Russel Kia. Dave Sutton was the best salesman I have ever worked with. He was very helpful, and I actually enjoyed my time selecting cars with Dave at Ted Russel Kia. Sutton was the best salesman I have ever worked with. He was very helpful, and I actually enjoyed my time selecting cars with Dave at Ted Russel Kia. I love my new car! I would recommend Ted Russel Kia to any friend looking to buy a new car. More

I was very impressed with my experience I had. The sales guy (Jeff Bryant ) was very friendly and very informative about the vehicle I was looking at. I was there just looking and I had looked at different guy (Jeff Bryant ) was very friendly and very informative about the vehicle I was looking at. I was there just looking and I had looked at different car lots and I was blown away with how nice and friendly the staff at Ted Russell Kia was. After the test drive and how nice everyone worked with me on the sales staff ,I decided that I would like to do business with Ted Russell Kia. I am very pleased with my vehicle and the great service that I received that evening. I was very impressed with sales man Jeff Bryant and also Russ Bebb. I would give these two gentlemen A+ on professionalism . This is my first Kia purchase and experience, and it was very positive and I would recommend others and family and friends who would like a Kia on doing business with Ted Russell Kia. Thank you and I look forward to doing business with you all again in the future. Andrea Murphy More

Jeff was not pushy and arrogant as many salesmen can be! I appreciated his honesty and letting us go home and think about buying this car. I don't ever buy on my first visit, so he was exactly what I liked I appreciated his honesty and letting us go home and think about buying this car. I don't ever buy on my first visit, so he was exactly what I liked in a salesman. We called back the next morning and made an appointment Once we bought the car, he was very thorough in showing us all the bells and whistles. We would definitely recommend him to others and would also go back to him when time to buy another car! The only negative I had with the buying experience was that we were there for 4.5 hours before we left with our new car... we paid cash and didn't have to apply for a loan, and did not trade, so we figured we'd be out of there in time to attend an event in 3 hours after we made our appointment to see the salesman to buy the car. 3 hours should be plenty of time to do all this! More

I have never considered KIA before, but upon arrival we were greeted with warm kind welcomes, we originally came looking for some one that had treated us very kindly & understood our situation. We met wit were greeted with warm kind welcomes, we originally came looking for some one that had treated us very kindly & understood our situation. We met with another team member & were treated very respectful, we let this staff member know upfront that we were browsing & were deciding between Toyota & KIA. We explained that the reliability of past Toyota's ownerships had let us to go back to a Camry once more. We explained our needs & limitations, we test drove our wants were we all start off wishing. Then we drove our needs. We were surprised by the Forte its a economical vehicle with out looking economish! Great style, features that surpass entry level Camry we were considering. We didn't get our hopes even tho we found a Forte we felt was a fit for our little family. We were surprised once more when we were asked to give it a financial shot within minutes we were told if Metallic Bronze was the color we liked we said its a great hue not common & we think the car is lovely. We were told its yours to take home if we'd like it. Needless to say the Forte has a family to love it. Thank you for the experience & give us a vehicle we hope to be around for many years of great service to our family. More

Staff was very nice and very willing to help me. When we thought the Kia was not going to work due to the payments he continued to look at the other Ted Russell lots. Because of this we decided to go with t thought the Kia was not going to work due to the payments he continued to look at the other Ted Russell lots. Because of this we decided to go with the Kia Rio. Their service was outstanding and made this difficult situation a lot better! Thank you! More

Friendly/helpful staff, answered all my questions and insured that I understood the basics of my car's operations, before I left the lot. I have also been contacted to insure my continued satisfaction. insured that I understood the basics of my car's operations, before I left the lot. I have also been contacted to insure my continued satisfaction. More

First of all, all the employees I dealt with were all very professional and helpful. Kevin Fisher, in particular, exhibited a level of professionalism and initiative seldom noted at other dealers. For very professional and helpful. Kevin Fisher, in particular, exhibited a level of professionalism and initiative seldom noted at other dealers. For example, I first met Kevin while searching for used Kia Sorento, but later ddecided a Mazda CX 9 was a better fit for me and my family. Kevin followed up with me about the Sorento, and upon learning of my interest in a CX 9 , he actually found a CX 9 at another Ted Russell dealership, moved it to the KIa dealer, and then called me to come take a look at it. I subsequently purchased the Mazda. The "buying process" was pleasant with all costs disclosed up front, and the negotiating process very smooth and non-adversarial. Then the closing went fast and was again very professional - no undue pressure to buy a warranty or to change lending sources. The car was cleaned up quickly and looked great - another very impressive service. Overall, this was probably the best experience I have had buying a car. Thanks for allowing me to report my experience. More

This was our second purchase from Ted Russell Kia. Dave Sutton is a big part of the reason why we came back. We were very happy with our first purchase from Dave and the dealership. And with our most re Sutton is a big part of the reason why we came back. We were very happy with our first purchase from Dave and the dealership. And with our most recent purchase, our experience was even better. I really feel like Dave goes out of his way to help...and he is wonderful to work with. Everyone at the dealership we spoke to has been great, from finance to management. Thank you for making this process so easy. Dave Sutton is the best!! We will not buy a car from anyone else!! Thank you for following up with us...great customer service!!! Lonnie & Lynn McGhee More