Parkside Kia

When I came to Ted Russell Kia, I had not intended to buy a car. However, Mr. Bryant approached me as I was waiting for my Kia Sportage to be serviced, and we began a conversation. Mr. Bryant took the oppo a car. However, Mr. Bryant approached me as I was waiting for my Kia Sportage to be serviced, and we began a conversation. Mr. Bryant took the opportunity to show me some of the new vehicles at your lot, and circumstances combined to lead me to purchase a new Sorento. There were a lot of factors that entered the decision to trade vehicles, but Mr. Bryant make things as easy as possible when buying a car, and I would not have bought this car if not for Mr. Bryant. More

I was looking for something particular, I checked out a few Nissan dealerships and they were very pushy. I showed up one night after work, with the intention of just looking at the car in hopes that it had few Nissan dealerships and they were very pushy. I showed up one night after work, with the intention of just looking at the car in hopes that it had something wrong with it so I could cross it off my list. When my friend and I got there we were greeted by Jeff, he wasn't overly pushy or obnoxious. I told him what I was looking for and he showed us to the car. While we were looking at the car, Jeff asked if I wanted to test drive it. I said no, I didn't want to get my hopes up or talk price since I didn't have my car there to see what they would offer as a trade in. Jeff answered the questions that I had, he was professional and not like any of the other sales associates I spoke to at Twin City Nissan. I got what I was looking for and left, I'm sure Jeff didn't think he was going to get a sale, and certainly not that night. We went to run a few errands and within an hour we were back at Ted Russell, I test drove the car. I loved it, they offered a decent trade in on my car, and I ultimately got the car that I wanted. Everyone I spoke to was nice, their employees were not the typical sales associates, yes they have to make a profit but I don't feel like I got a bad deal. The next day I noticed something wrong with car and called Jeff, he told me to bring it by and he fixed it right then and there. I appreciated his professionalism, I would totally recommend buying a car from them. More

Excellent service very friendly and helpful to all my questions help every way they could treated like family would definitely recommend this dealership and sales employees to others questions help every way they could treated like family would definitely recommend this dealership and sales employees to others More

Very helpful stayed in contact work within my schedule glad to do business with them would recomend them to all my friends and will come back next time I'm looking for a car glad to do business with them would recomend them to all my friends and will come back next time I'm looking for a car More

What a Great Experience!! Finally a dealership that I trust and had my best interest in mind. The sales team was not pushy and the financial department broke down the overall deal for us and he was Aweso trust and had my best interest in mind. The sales team was not pushy and the financial department broke down the overall deal for us and he was Awesome. We told them what we wanted and they got it for us. I highly recommend Ted Russell Kia and the enjoyed the team that represents the name. More

The sales team at Ted Russell Kia are the best! They helped me, a first time buyer and college student, get a great car! I didn't expect to get such a great deal like I found here. I went to many other helped me, a first time buyer and college student, get a great car! I didn't expect to get such a great deal like I found here. I went to many other places, but they tried to rip me off by charging way more than they should for broken down cars. But Matt Warner and his team were dedicated to getting me into my first car, and a reliable one at that. I didn't have any credit history, but they still found a way to work for me. And after I bought the car, they still continue to keep in contact with me to make sure everything is going well. I feel that if I have any problems or concerns, I can give them a call and they'll square everything right away. I am so glad I went to Ted Russell Kia and I would recommend them to everyone! More

I came in for an oil change on my 2012 Kia Optima and left with a new 2014 Kia Optima SXL Turbo and it wouldn't have happened if Trevor wasn't the sales rep. He was very professional, not pushy, and I fe left with a new 2014 Kia Optima SXL Turbo and it wouldn't have happened if Trevor wasn't the sales rep. He was very professional, not pushy, and I felt respected and treated fairly. I already knew what I wanted but was there for an oil change and was just looking around. Trevor produced my wants with the right price and I left in a new car. The process was quicker than when I bought my 2012 from another Kia dealership in Knoxville. Trevor was knowledgeable about the product and process. Overall, it was his personality, professionalism and most importantly the fact that I didn't feel rushed, or push into getting a car that was the real reason I decided to leave in a 2014. All my questions and concerns were answered and I didn't feel belittled in the process. Trevor and the whole staff was amazing. I would recommend this dealership and specifically Trevor to friends, family and co-workers. More

We had an excellent experience at Ted Russell Kia purchasing a new car. We worked with Dave Sutton in finding a new car for our family. Dave was very helpful and extremely knowledgeable and about Kia purchasing a new car. We worked with Dave Sutton in finding a new car for our family. Dave was very helpful and extremely knowledgeable and about Kia's and other brands as well. Everyone at Ted Russell was very easy honest and easy to deal with. we would highly recommend them. More

This was by far the best car buying experience I have ever had. I have owned over 15 vehicles in my life and usually the car buying process caused stomach ache, head ache, and a few choice words. Dave an ever had. I have owned over 15 vehicles in my life and usually the car buying process caused stomach ache, head ache, and a few choice words. Dave and Russ are absolutely wonderful to work with and I will definetly recommend them and the dealership and when I buy my next car I will be coming back to them without a doubt. More

Having dealer experience with Ted Russell Kia in the past, I returned when I had the desire to change vehicles. Our Kia Sorento was in need of service and we decided if a deal could be arranged we migh past, I returned when I had the desire to change vehicles. Our Kia Sorento was in need of service and we decided if a deal could be arranged we might trade. Mr. Smith greeted us at the door and was very cordial and understanding of our desire. Management worked with us to close a purchase without any hassle, meeting our goal. Thanks More