Parks Toyota of DeLand

HORRIBLE! BEWARE! Don't buy from here. Horrible customer service. Liars and thieves. Once in the back room with the finance crook they change your price and interest ra Don't buy from here. Horrible customer service. Liars and thieves. Once in the back room with the finance crook they change your price and interest rate. All fake smiles acting like they want to give you the best possible deal. But once the car is purchased and that's when their scam and tricks occur. Never again. You have been warned! Bought a car from toyota of Orlando and had a totally different experience. More

dealer I will never buy another Toyota from u non professional people who think they have to treat u like dirt because your nationality I will never recommen I will never buy another Toyota from u non professional people who think they have to treat u like dirt because your nationality I will never recommend any body to go here they tell you what you wanna hear but can't keep no promise go to coggin Honda good people More

The salesperson was very cordial and easy to work with. I did not feel pressured into making a quick decision and he provided the information I asked for and it was presented in a very orderly fashion. He I did not feel pressured into making a quick decision and he provided the information I asked for and it was presented in a very orderly fashion. He was very helpful and wanted to make sure I was comfortable with the facts and figures. More

Alex and Chad went above and beyond to get me into a good car and a good deal. I recommend them over any other dealership in this area. I had visited Deland Kia first because of their promotion on most v car and a good deal. I recommend them over any other dealership in this area. I had visited Deland Kia first because of their promotion on most vehicles. Only to find out the way they priced the cars over invoice, there was NO deal. Big surprise their inventory is extremely high. Very unethical practices going on there. We passed Parks Toyota on our way to get lunch, I said "that is where I will get my car." We went back after lunch and worked with Alex Darnell. Who also brought Chad over to explain some special offers. Both of these men were professional, polite and did everything they could to give me the best deal possible. There was no fancy dancing around; they wanted to help me. Even though we may have been a lot to handle with our questions and bargaining, they continued to help us as best they could. After finalizing the deal we went past closing time, everyone was friendly toward us. Others helped with preparing our car, one gentlemen stayed to fill it with gas. By the time we left it was 9:30 pm and Alex continued to make sure we had everything we needed. Not once did he try to rush us, or pressure us. I have never been happier with a car buying experience. I highly recommend them to everyone. This is my new car dealer of choice. Also the deals they offer, are real! More

We just bought a brand new 2014 Toyota Tundra from Parks Toyota! From the moment we walked in and met Monica, and all the way through the process with Marc and Tom . It was a great overall experience. They Toyota! From the moment we walked in and met Monica, and all the way through the process with Marc and Tom . It was a great overall experience. They helped me meet and exceed my financial expectations. I am thrilled with the results! More

NO service after the sale. sold me a defective brand new car and wont take responsibility for it. Monica Arcos there customer relations manager be littled me called me a liar and asked me to leave all becau car and wont take responsibility for it. Monica Arcos there customer relations manager be littled me called me a liar and asked me to leave all because wanted documentation that the dealership was no longer going to service the defect to my brand new car. This is negligance on there behalf and wont take responsibility. Do yourself a favor and dont buy a car from them. More

Do not buy from Deland toyota they will send you out the door in a car and weeks later you find out you were NOT ever financed for the car so i ask for my trade in back they told me NO so they put me in ano door in a car and weeks later you find out you were NOT ever financed for the car so i ask for my trade in back they told me NO so they put me in another six weeks later never got financed for that car either DEMANDED MY CAR BACK then I find out they sent my trade in to the auction (so they say) I go four days waiting to get my car back the truth be told THEY SOLD MY CAR to someone in Deltona.i get my car back but in the mean time Toyota pays off my loan at that bank.Bank tells me theres a mans name on the title with mine I bought this car brand new so my name was the only one on title until i dealt with toyota.Toyota jumped the gun they should have never did ANYTHING TO OR WITH MY CAR until the deal was final It was never final now theres a huge problem and If you ever want to talk to the general Manager FORGET the Salesman will shoot you ever where in between but never to the General Manager They say hes not there or he's busy the funny thing is my problem will stay as is UNTIL I SPEAK TO THE GENERAL MANAGER I dont think he has a clue what kind of people are working for him..you talk about a night mare and for the last three days a CAR SALESMAN calls me being rude telling e i need to do this and i need to that WHY would the salesman be calling me and not the finance department or the GENERAL MANAGER???????????? My car is pay off Toyota dropped the ball and the car SALESMAN is calling me????? PLEASE EXPLAIN THAT TO ME........very unhappy customer and word of mouth is what makes a business :) More

I emailed this dealership regarding a used car they had listed on their website. I received an email back asking me to call to schedule a test drive for this vehicle. I did call them and was told "o listed on their website. I received an email back asking me to call to schedule a test drive for this vehicle. I did call them and was told "oh, we sold that vehicle but we have others available". Of course, the other vehicles were not the same model I was inquiring about and they were more expensive. When I asked why the fact that they no longer have this vehicle wasn't mentioned in the email, they gave me a line that the office didn't know the vehicle had been sold. I guess the office still doesn't know because this vehicle is still showing on their inventory. I feel like they are playing the old bait & switch game. I had cash in hand and fully intended on purchasing a vehicle from this dealership, but I'm taking my business to a more reputable dealer. I don't play games with my money. More

TOTALLY UNPROFESSIONAL WE HAVE BOUGHT FOUR CARS FROM DELAND TOYOTA IN THE PAST AND WILL NEVER STEP FOOT IN THERE AGAIN.THE ONLY GOOD THING I HAVE TO SAY IS SPENCER AND ADONNA WHERE THE ONLY POSITIVE ABO DELAND TOYOTA IN THE PAST AND WILL NEVER STEP FOOT IN THERE AGAIN.THE ONLY GOOD THING I HAVE TO SAY IS SPENCER AND ADONNA WHERE THE ONLY POSITIVE ABOUT YOUR DEALERSHIP. More