Parks Toyota of DeLand

Bruce was a Great salesman taking care of the vehicle we wanted to purchase. Thanks to everyone at Parks Toyota of DeLand for making our car enjoyable. wanted to purchase. Thanks to everyone at Parks Toyota of DeLand for making our car enjoyable. More

The transaction was easy and stress-free. Much better than other dealerships I’ve dealt with. Much better than other dealerships I’ve dealt with. More

Darek G is the absolute best ! !! If you need a car drive on over to Deland Toyota and ask for Darek, you won’t be disappointed. !! If you need a car drive on over to Deland Toyota and ask for Darek, you won’t be disappointed. More

Parks Toyota of Deland was extremely helpful and patient in making sure I got the best deal possible while making sure I wasn't overpaying. Highly recommend Darek and Scott! in making sure I got the best deal possible while making sure I wasn't overpaying. Highly recommend Darek and Scott! More

I cannot say enough about our experience with Parks Toyota, specifically, Alex Quiliche (sales) and Scott LaBuff (finance). To say they went above and beyond would be an understatement. My husband is a Toyota, specifically, Alex Quiliche (sales) and Scott LaBuff (finance). To say they went above and beyond would be an understatement. My husband is a disabled Veteran and we were traveling from about 90 minutes away. They made the process smooth and simple. They both bent over backwards to help us find the perfect vehicle with the best deal. I am a very cautious buyer and very hesitant and concerned with getting the very best deal. They put up with my endless haggling and answered dozens of questions with patience. The vehicle was out front and ready when we arrived for our test drive, we were able to make a decision to purchase the vehicle and be back on the road home in less than an hour. The only mistake we made was not starting our search here. Customer service was top notch and I cannot express my thanks enough. I wish I could add extra stars. Thank you again. More

They don't answer the phone and don't return your call it ridiculous. They don't care after you walk out door. ridiculous. They don't care after you walk out door. More

Bruce the horse is awesome. . Great experience. Would recommend him to anyone. Very happy with my Purchase. . Great experience. Would recommend him to anyone. Very happy with my Purchase. More

MRS. HOLLOWAY WAS EXCELLENT. Will always come back to Toyota for a car. Mrs. Holloway was upfront with me and my wife. Toyota for a car. Mrs. Holloway was upfront with me and my wife. More

So what started out as a great experience ended up being anything but. I purchased a used Range Rover Sport the weekend before Christmas 2023 from Parks Toyota, and was told up front that the vehicle was anything but. I purchased a used Range Rover Sport the weekend before Christmas 2023 from Parks Toyota, and was told up front that the vehicle was in great running order and that it also was sold as is with no warranty, something that is not out of the ordinary for a used car purchase. I waited this long to post this in hopes they would do the right thing and I could have given them a good review. However... While looking at it and test driving, I made a comment that I did not realize it was a diesel engine, I said this because it was louder than I expected (this will be hugely important later). The salesman and I both chuckled but he did say it was in good running order and had been inspected by the dealership. In the first 10 mins after leaving the dealership the check engine light came on and I had to go back, they said they could not get their computer to read the code and to take it to Land Rover, I could not wait so I stopped at a car parts store and had them check the engine code and it ended up being an O2 sensor, I purchased it ($123.00) and replaced it myself in less than 10 mins. and that fixed the light issue, they were supposed to send me a check for the cost of the part but never did. Then 2 days later I took it to get an alignment and balance, this is where I had to pay an additional $120.00 to get them to remove and replace the locking lug nuts because the lug key was not in the vehicle, also while there I was informed I would have to spend another $1,200.00 because the brakes only had 10% of life left. A couple weeks later I replaced the rotors and pads, while there I asked them to look and see if the sound of the engine was normal for a Range Rover, after a diagnostic by the shop and then a separate Land Rover certified mechanic that works at Land Rover, they determined that the timing chain tensioner collapsed and would need to be replaced, this repair is in the neighborhood of $6,500.00. So I am almost $8.000 in repairs before I even made the first payment on it. I reached out to the sales person, the used car sales manager and the overall sales manager and was basically told tough luck, that I knew it was an AS IS purchase and that I should have purchased the extended warranty. The sales manager (Tom) did say he would call me back to confirm this and as expected he never did. I explained to him this was a pre-existing issue and that with this being an AS IS purchase they had the responsibility of disclosing all this information and that information would have helped me decide to not purchase the vehicle or negotiate the price down. I also mentioned that by getting the extended warranty and claiming this would have been less than honest considering it was an existing issue. I tried to get in touch with the GM for the dealership and he was never available and after multiple tries, I simply gave up, which is probably what they wanted. Needless to say, I would never recommend this place and would be extremely cautious if/when doing business with them, you may even consider having a mechanic go over the vehicle so you have the truth about the bill of health of the car you are looking at. I have purchased over 25 cars and this is by far the least honest dealership and experience I have ever had. More

Salesman & finance manager gave us awesome service. Would recommend Deland Toyota to our family and friends Would recommend Deland Toyota to our family and friends More