Parks Lincoln of Tampa - Service Center

My husband and I could not be more pleased with the service we received earlier this month for our 2010 Town Car. It was a pesky A/C problem ... the kind that won't act up when you take it to the deal service we received earlier this month for our 2010 Town Car. It was a pesky A/C problem ... the kind that won't act up when you take it to the dealer, but absolutely drives you nuts once you leave. Larry listened, asked questions, listened ... called service tech Joe to come listen, ask questions, listen ... and then they took charge and said they'd handle it. Larry arranged a comparable loaner for us ... called us daily to keep us posted ... and by golly they found the problem, fixed it, and we couldn't be more pleased. We are so glad that we have found Parks Lincoln. More

Larry has shown very caring and most polite inter action toward me as a service department customer. I would rate him as outstanding!!! I feel very comfortable whe discussing needed attention formy auto. toward me as a service department customer. I would rate him as outstanding!!! I feel very comfortable whe discussing needed attention formy auto. More

2002 Navigator in for several service issues. Pricing 2002 Navigator in for several service issues. Pricing was fair. Radiator flush too high. We decided not to have done at dealership. Most items rep 2002 Navigator in for several service issues. Pricing was fair. Radiator flush too high. We decided not to have done at dealership. Most items repaired. Lots of additional service items identified. Radio was inoperable when leaving dealership. Service tech took back in and repaired (disconnected wire left during service) while I waited. More

Larry is wonderful! I wish my Mercedes dealership treated me like Parks does, Larry goes over and beyond to make our stressfull situation to a minimum. After my service is completed very quickly Larry is sur me like Parks does, Larry goes over and beyond to make our stressfull situation to a minimum. After my service is completed very quickly Larry is sure to contact me through the process, also after I have picked up my Navigator he sure does help by calling and making sure there has been no issues with the work that has been completed. Larry is a huge asset to your company. I've dealt with many other dealers and I choose to travel an hour to deal with Parks. Thank You Scott More

I have been using this dealership for years. The same faces are still around. Everyone is courteous and friendly. They have knowledge of your car and all Ford/Lincoln models. The work is detailed with e faces are still around. Everyone is courteous and friendly. They have knowledge of your car and all Ford/Lincoln models. The work is detailed with explanation. They are happy answer questions. I normally book my service with Bill. The waiting area is pleasant to wait in. Even purchasing a new car is a pleasant experience. I still call the dealership Northgate, not got use calling it Parks. More

The staff was very helpful and the envrionment was clean and neat. Price was outstanding. Thanks for a pleasant visit!!! I will be back for future servicing! and neat. Price was outstanding. Thanks for a pleasant visit!!! I will be back for future servicing! More

After two years experience the people, service and attention to my needs continue to be excellent. Larry Mills is doing an excellent job for Parks Lincoln. Even though my MKZ is two years old Bobby attention to my needs continue to be excellent. Larry Mills is doing an excellent job for Parks Lincoln. Even though my MKZ is two years old Bobby Emmrich continues to take care of any issue that comes up. More

Car was in service for scheduled maintenance. Employees were courteous and friendly. Work was performed in timely manner. Dealer even washed car and cleaned interior. Overall experience was excellent. were courteous and friendly. Work was performed in timely manner. Dealer even washed car and cleaned interior. Overall experience was excellent. More

Bill lisitened to me when I discribed the problem I was having Told me up front what to expect (best to worst) When all the problems were determined, Bill took me to the machanic to show and explain to m having Told me up front what to expect (best to worst) When all the problems were determined, Bill took me to the machanic to show and explain to me what the problems were. Then car was fixied, washed, and I was gone in a time frame that was way better than I expected I will continue to tell people how GREAT I think Parks Lincoln is And in closing "THANK YOU BILL" More

Having had an earlier career as a District Manager with a competitive vehicle manufacturer, I am well aware of what makes an outstanding Dealership. When I visited Dealerships, I could actually feel withi competitive vehicle manufacturer, I am well aware of what makes an outstanding Dealership. When I visited Dealerships, I could actually feel within a couple of minutes, the qualities that make for a successful Service and Parts Operation. Attitude is such an important key. Under the able leadership of Bob Weinstock, Service & Parts Director, with Dawn Caps as Service & Body Mgr, Bob Crawford as Parts Mgr and Nick Cherok as Business Mgr, present a most supportive group to very well take care of their customers, as if everyone was the sole owner of the Dealership. Larry Mills, Ass't Service Mgr and Joe Digler, Service Technician are at the top of their field and are exceptional assets to make it all work. The knowledge, depth of talent and experience of all, is only surpassed by fantastic attitudes Park Lincoln of Tampa has one of the best teams I have seen. Rick More