Parks Lincoln of Tampa - Service Center

Larry Mills is the best service manager I have ever worked with. He takes care of his customers. Love this dealership and the service, thanks to Larry. worked with. He takes care of his customers. Love this dealership and the service, thanks to Larry. More

Check in was fast and efficient. Larry was very informative as to the service that I wanted for my vehicle. He also checked their records to make sure that my vehicle was up to date on all required informative as to the service that I wanted for my vehicle. He also checked their records to make sure that my vehicle was up to date on all required services. I am very pleased with the professional way he handled my appointment. the vehicle was serviced and even washed in a very timely manner. More

I went in for my regular oil change and I always like to bring my own oil. This time, however, I brought the wrong weight for it. Jordan, the tech that was going to perform my oil change, brought it to my bring my own oil. This time, however, I brought the wrong weight for it. Jordan, the tech that was going to perform my oil change, brought it to my attention. He explained why I had the wrong one and I agreed to use the oil provided by the dealership. Things like this only continue to build my confidence in your dealership. I do, and will continue to, recommend Parks Lincoln of Tampa. Both Larry and Jordan are a definite asset to your dealership. Please feel free to reach out to me as a reference. My phone # is 727.945.1069. Sincerely, Jim Rush More

It is always a pleasure going for service at Parks Lincoln (or at least as pleasurable as that type of situation can be). All the service and office staff I met there are extremely nice and courteou Lincoln (or at least as pleasurable as that type of situation can be). All the service and office staff I met there are extremely nice and courteous, making what could be an annoying trip very palatable. My service adviser, Larry Mills, is always extremely friendly, remembers my name and more important to me, remembers my car. He is very knowledgeable, and can and will discuss not only my current maintenance or service needs but projected future needs and the timing of the projected service as well. Since my schedule is very tight and I do not live or work near the dealership, he is willing to try to squeeze me in when he can and works with my staff when necessary to get my service scheduled. He is an asset to the dealership and to Lincoln. If he treats all his clients like he treats me, Parks has a lot of satisfied customers. More

Larry Mills checked the problem with the back-up camera and found it defective. He ordered a new one and had it put it in and at the same time did a 6 month check on the rest of the car plus an oil change. and found it defective. He ordered a new one and had it put it in and at the same time did a 6 month check on the rest of the car plus an oil change. More

Larry Mills is very customer centric. He kept me informed of the status of my vehicle, he arranged for a rental, he went above and beyond the standard. Great Job! of the status of my vehicle, he arranged for a rental, he went above and beyond the standard. Great Job! More

Larry Mills does a Great job with servicing my vehicle. Anytime I come in he gets me in and out. Would recommend to anyone looking for a New or Used vehicle. Anytime I come in he gets me in and out. Would recommend to anyone looking for a New or Used vehicle. More

When we bring our MKX in for service we know that it will receive only the best of care. Both Larry and Pat always our very professional. Pat treat our car as it is his own. receive only the best of care. Both Larry and Pat always our very professional. Pat treat our car as it is his own. More

All of the service personnel are very professional, friendly and knowledgeable. They always fix the "problem" that my car has. Today they upgraded my computer system. The technician (#996) provided friendly and knowledgeable. They always fix the "problem" that my car has. Today they upgraded my computer system. The technician (#996) provided very helpful information and was very knowledgeable about the system. Parks Lincoln personnel make it easy to schedule an appointment and made my visit...a pleasure! More

There was a question in my billing which was handled by Larry in a very courteous and professional way which resulted in a favorable outcome in my favor. He also took care of another problem that I menti Larry in a very courteous and professional way which resulted in a favorable outcome in my favor. He also took care of another problem that I mentioned to him later and also gave it prompt attention. More