Parks Lincoln of Tampa - Service Center

Check work done at another facility On 7/24 I took my car to be checked for work that was done at a different facility. I was so upset when I arrived at parks from the other place .that On 7/24 I took my car to be checked for work that was done at a different facility. I was so upset when I arrived at parks from the other place .that when Dennis came to ask what service I needed he went above and beyond.he had the technician Pat to check my car. The repair work was a brake booster. After checking they said the relay switch needed to be adjusted. After picking up my 2007 Lincoln mkx I drove it for about 8 miles.when breaking my brakes made a awful sound and the whole front of my car under the hood started viberating so so bad. I took it back to Dennis he then drove it and took it to Pat. Dennis felt it wasn't safe for me to drive. He then put me in a loaners car.Thanks so so so much to him and Pat they found the issue from the other facility. With there knowledge I am now driving a very safe mkx again. DENNIS and PAT ARE WONDERFUL PEOPLE I More

Service My recent regularly scheduled service visit was handled quickly and efficiently. The work was done in the time frame promised and everyone I dealt wi My recent regularly scheduled service visit was handled quickly and efficiently. The work was done in the time frame promised and everyone I dealt with was polite and friendly. More

Excellent Service Larry Mills and the entire staff provide excellent service every time. Larry is friendly, efficient, and helpful. I feel very confident placing my Larry Mills and the entire staff provide excellent service every time. Larry is friendly, efficient, and helpful. I feel very confident placing my vehicle in his care. More

Rating dealer's service I had an air bag problem and Larry Mills helped me to alleviate the problem. Larry did not have the needed part so I was given an Enterprise rental v I had an air bag problem and Larry Mills helped me to alleviate the problem. Larry did not have the needed part so I was given an Enterprise rental vehicle provided and paid for by Parks Lincoln. The next morning, Larry call early and told me that the car was repaired and I can drive to Parks to pick up my car. When I got in the car, the air bag light did not illuminate which illustrated that the air bags worked properly. Larry was as usual, very helpful. I travel a long distance to get service whereas there is a Lincoln dealer closer but I travel a long distance because of Larry Mills. More

Greatest Service I've ever experienced. Just stopped in to asked if they could see what I did to my navigation system, which is still under warranty, and they took my car in immediately and Just stopped in to asked if they could see what I did to my navigation system, which is still under warranty, and they took my car in immediately and started checking it out. They did advise me I might have an hour wait which I didn't mind. I truly expected the service dept. to tell me I needed to set up an appointment and was so impressed that they took my car in immediately!! Wow, that's a first. They couldn't diagnose it that late afternoon so set me up in a rental (loaner) car that afternoon and said they would be in touch. It took 2 days to diagnose, get the part and complete the repair but communicated with me so I knew what was going on. When my car was ready Pat Nunez even spent additional time with me explaining what had been done and even went over unrelated questions on how different things worked in the vehicle. As far as I'm concerned they should get a 10 star rating; that is how much I was impressed and appreciated the extraordinary service I received with extra credit to Pat Nunez. Thank you to all in the service dept. (and the rental specialist were great too) They are one great team. Brenda Gilbert More

Larry Mills was great, the price quoted over the phone was the exact price when service was complete. I have them look over a few additional things on my car, they found the problem and also fixed the pro was the exact price when service was complete. I have them look over a few additional things on my car, they found the problem and also fixed the problem. Thanks Larry and your team, job well done. More

My name is Andrena Woods, I have been getting my Lincoln My name is Andrena Woods, I have been getting my Lincoln serviced there for a few years and each time I have requested Mr. Larry Mills. His kindness My name is Andrena Woods, I have been getting my Lincoln serviced there for a few years and each time I have requested Mr. Larry Mills. His kindness and concern for me and my Lincoln makes me want to come back to him every time. I have a 2005 Lincoln Navigator , that I bought somewhere else, but he treats me as if I have a 2014 bought there. I must mention that I do live in the deep south of St. Petersburg by the Skyway Bridge. but because of Larry's serve to me each time I am willing to come back. You guys have a jewel there. Thank you, Larry Mills Stephen & Andrena Woods More

Larry Mills has been an incredible service manager fro us for many years. He is honest, reliable, and someone who goes beyond expectations to make things right. I would recommend Parks Lincoln (and especia for many years. He is honest, reliable, and someone who goes beyond expectations to make things right. I would recommend Parks Lincoln (and especially Larry Mills as a service coordinator). More

I needed an oil change and requested detailing as well. They were able to provide me with a loaner, which was wonderful. The car looked amazing when I picked it up. I saw some friends later and they commen They were able to provide me with a loaner, which was wonderful. The car looked amazing when I picked it up. I saw some friends later and they commented that my MKX looked like I had just driven it off the lot! Great work. More