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585 Reviews of Parks Lincoln of Tampa - Service Center
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April 15, 2021
I was happy until my car was keyed when it came back from service at Parks in Nov. I notified them right away.. First they said they said they would take care of it. Took it in mid Dec., they said they service at Parks in Nov. I notified them right away.. First they said they said they would take care of it. Took it in mid Dec., they said they would get back with me after the first of the year. Two email requests and info into their chat in January and Feb. got no response. What a disappointment. ^Five months is long enough to wait for them to just say "Yes" we will fix it or "No" we will not fix it. That was what I asked for in my emails. More
by Disappointed
Employees Worked With
June 28, 2018
I LOVE PARK LINCOLN SERVICE CENTER!!!!! If you want to be treated like royalty and always feel totally safe driving your car, buy a Lincoln and ALWAYS TAKE IT TO PARKS LINCOLN SERVICE CENTER If you want to be treated like royalty and always feel totally safe driving your car, buy a Lincoln and ALWAYS TAKE IT TO PARKS LINCOLN SERVICE CENTER. they are the most knowledgeable and caring team of people in the business. I’m a Realtor and my car must be dependable. Bob Winestock is the manager and he heads the service center with top shelf SERVICE. This is why I LOVE PARK LINCOLN SERVICE. More
by Jackie Loves Park Lincoln!
Employees Worked With
Other Employees :
Bob winestock , Bobby Emmrich
June 02, 2018
The only place I will take my Navigator! I bought my Navigator from Parks in 2009, and they are the only place I will take my SUV for service...they are honest, and always work with me and my I bought my Navigator from Parks in 2009, and they are the only place I will take my SUV for service...they are honest, and always work with me and my budget. They tell me what absolutely needs to be done and what can wait. My Navigator wouldn’t start this week...it was towed to Parks and everything was covered under warranty. Adriana talked with me for at least 45 minutes while I was there, about my truck and my options, among other things. She is an amazing asset to the Parks Service Team...friendly, easy to talk to and extremely empathetic. I left Parks without paying a thing, and a smile on my face! S. Patrick More
by spatrick
Employees Worked With
Adriana
January 28, 2018
Worse case, sabotage. Best case, negligent. Took my car in for an oil change and tire rotation. Got the car back with the transmission and traction control system not operating properly. Took i Took my car in for an oil change and tire rotation. Got the car back with the transmission and traction control system not operating properly. Took it back and was told It needed a Transmission Control Module for $1,800 and a display for $985,, but they couldn't replicate the problem. I paid $135 for a diagnostic fee and drove it home, where I got under the hood. I found a relay that controls the power to the TCM and display unplugged. Once I reseated it, I have had no more problems. More
by Merc Owner
Employees Worked With
Sean
December 31, 2017
Poor customer service After driving up, kid asks how he can help, I tell him I have an appointment, it is 12:50 for 1pm appt, then another employee walks up and says someth After driving up, kid asks how he can help, I tell him I have an appointment, it is 12:50 for 1pm appt, then another employee walks up and says something and the kid walks off, a gal has to call him back and ask him to finish checking me in, he walks back and says sorry, hands car tag to gal and asks her to hang it, and tells me the person assigned to the appointment is on vacation so he will ask Roger to check me in. He takes me in and asks Roger Cromer to help. Roger asks me if I am just dropping off the vehicle, I said no, I have 1pm appointment to do this little software recall fix, I'll wait up to an hour while it gets done. Roger, in a nasty tone says that'll never happen. I responded in like tone and said why the xxxx not, I have had an appointment for a month to do this, reconfirmed 2 days ago. He said my appointment is with a service rep not to get the work done, then said I'll ask you to leave if you talk to me like that. That boiled my blood, told him where to go, and left. I will never go back. More
by Jfa
Employees Worked With
Roger Cromer
August 02, 2017
Service dept."-GREAT " W.S. Forsyth is a people person and easy to talk with.. He took care of me and the car's oil change in a very professional manner. He'll keep people W.S. Forsyth is a people person and easy to talk with.. He took care of me and the car's oil change in a very professional manner. He'll keep people coming back for their car care. CHESTER REYNOLDS More
by Chet269
Employees Worked With
953 William Sean Forsyth
May 12, 2017
Larry Mills Larry was exceptional in assisting with the servicing of our MKC. He was well informed and a pleasure to work with. The dealership is state of the a Larry was exceptional in assisting with the servicing of our MKC. He was well informed and a pleasure to work with. The dealership is state of the art for waiting for service. Sales areas are private. More
by am0415
Employees Worked With
Larry Mills
May 07, 2017
Best dealer relationship in my 72 years With all previous brands of cars I have owned, I have never felt comfortable with a dealer. No matter the brand, every service visit was a struggle a With all previous brands of cars I have owned, I have never felt comfortable with a dealer. No matter the brand, every service visit was a struggle against attempted upsell of something I knew I did not need. Having owned over 60 cars in my life scattered among domestic and foreign marques. With Parks Lincoln, the work I need done is done right, there is no attempt to sell me something not needed. I trust the dealership and Larry Mills completely with my car and my money. That is something I thought I would never say about a car dealership. Especially here in Tampa, I have found several dealers so abusive to their customers I will not go there for service and I will shop out of the city if I wanted a brand one of those dealers sell. Not so with Parks Lincoln. Please keep up the good work. Oh, yes, love the newly remodeled premises. More
by JoeInTampa
Employees Worked With
Larry Mills
April 27, 2017
Service Visit We have dealt with Larry Mills for several years. He really knows the cars and I trust his service advice and recommendations completely. It is alwa We have dealt with Larry Mills for several years. He really knows the cars and I trust his service advice and recommendations completely. It is always a pleasure dealing with him. More
by LikeLincolns
Employees Worked With
Larry Mills
April 20, 2017
Always feel comfortable at Parks Lincoln! We have lived in multiple states and had a lot of vehicles over the years. Parks Lincoln is by far the best dealership for sales and service we have We have lived in multiple states and had a lot of vehicles over the years. Parks Lincoln is by far the best dealership for sales and service we have ever dealt with. All employees are always courteous and the dealership itself sparkles!! More
by 1112Sam
Employees Worked With
Larry Mills
