Parks Lincoln of Tampa - Service Center

Dominic, my service advisor, is always on top of my service schedule and needs. He provides excellent service and always goes over the service, in detail when completed. I like that he will let me kno service schedule and needs. He provides excellent service and always goes over the service, in detail when completed. I like that he will let me know tires are good, or an upcoming service recommendation, that can be costly. Dominic knows me and ensures that he takes care of my service needs. He is very informative He is a true professional, attentive, respectful and courteous. The entire service department is great, the facility always clean and amenities always stocked. Nice to not have any surprises with costs and to know upfront, beforehand, the guesstimate for next service. Great place, great people, from appointment making to checking in vehicle to detailed information and upcoming services to cleaning vehicle. More

Lacking Communication with the problems when you called they called you back and not correct the problem and they rotate my tires and I can’t get my rear tire off the car . they called you back and not correct the problem and they rotate my tires and I can’t get my rear tire off the car . More

Everyone was very nice. They updated me on the process of my car throughout the entire service. They also tried to accommodate to mr as much as possible. They updated me on the process of my car throughout the entire service. They also tried to accommodate to mr as much as possible. More

My Mirror cover had to be replaced because it was cracked and fell off the car. The Service Representative was Drew who explained that the cover would have ordered and painted to match the car’s color. I ca and fell off the car. The Service Representative was Drew who explained that the cover would have ordered and painted to match the car’s color. I called Drew three days later and he told me to come in and get the cover installed, which I did. Drew took the car to the garage and installed the cover himself. That is the fastest service that I have ever had at a car dealership to replace a part that had to be ordered. Drew is to be commended for his outstanding service at your dealership. More

The staff is very courteous and knowledgeable. They are attentive to the customers needs and requests. All the little things that the agency does like washing the car is impressive and well recei They are attentive to the customers needs and requests. All the little things that the agency does like washing the car is impressive and well received. My customer rep Drew is very knowledgeable and helpful. Thank you for I will always count on Parks Lincoln to maintain my Lincoln. More

Outstanding customer service along with friendly staff. The waiting lounge is one of the cleanest ,with coffee, soda ,snacks. There is a tv for viewing. I have been treated like royalty, with after car ser The waiting lounge is one of the cleanest ,with coffee, soda ,snacks. There is a tv for viewing. I have been treated like royalty, with after car service my Lincoln car is washed. Then there is the service advisor "Dominic Glorioso" that is over the top with his customers. He is truly a gem and Parks Lincoln can watch him grow in leadership the high quality he puts out. More

I only worked with Savannah Freeman. She works very hard for her customers and really cares. Thank you! She works very hard for her customers and really cares. Thank you! More

Angelina and the Parks service team are great. Angelina was very attentive, she got my vehicle in and out quickly. I look forward to my next service visit Angelina was very attentive, she got my vehicle in and out quickly. I look forward to my next service visit More

Angelina let me know exactly what was going on. The dealership is clean and friendly and the waiting areas are very comfortable. Having a work area and wireless is extremely helpful. The dealership is clean and friendly and the waiting areas are very comfortable. Having a work area and wireless is extremely helpful. More

Very pleased with their service and look forward to doing more business in the future. more business in the future. More