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560 Reviews of Parks Lincoln of Tampa - Service Center
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February 17, 2022
Fast turnaround for service, and they make it easy to get a rental while your car is with them a rental while your car is with them More
by roarkshannon
February 16, 2022
Everyone is very nice to deal with. Would recommend to the dealership to everyone. Thank you Would recommend to the dealership to everyone. Thank you More
by biggins1432
February 16, 2022
Emily was very helpful in explaining what was going to be done and made sure I knew everything was going to be done in a timely manner. done and made sure I knew everything was going to be done in a timely manner. More
by cristomyst915
February 16, 2022
Excellent customer service from start to finish. Highly recommend for all service and maintenance needs. Highly recommend for all service and maintenance needs. More
by phillipmatar
Employees Worked With
July 21, 2021
I am so thankful for Walt, Kevin, Dennis and Drew. They have been so helpful when Bill Currie couldn’t help me for 3 months that they have my truck for. I pulled it from Bill Currie and took it to Lincoln have been so helpful when Bill Currie couldn’t help me for 3 months that they have my truck for. I pulled it from Bill Currie and took it to Lincoln within 1 day they had my truck diagnosed and the correct parts ordered. I’m 8 months pregnant and need a reliable vehicle and I am so confident that Lincoln will be able to provide me with that! Thank you so much! Highly highly recommend!!! More
by Kendallbrowning4516
Employees Worked With
Other Employees :
Walt Hines and Kevin Browning
April 15, 2021
I was happy until my car was keyed when it came back from service at Parks in Nov. I notified them right away.. First they said they said they would take care of it. Took it in mid Dec., they said they service at Parks in Nov. I notified them right away.. First they said they said they would take care of it. Took it in mid Dec., they said they would get back with me after the first of the year. Two email requests and info into their chat in January and Feb. got no response. What a disappointment. ^Five months is long enough to wait for them to just say "Yes" we will fix it or "No" we will not fix it. That was what I asked for in my emails. More
by Disappointed
Employees Worked With
June 28, 2018
I LOVE PARK LINCOLN SERVICE CENTER!!!!! If you want to be treated like royalty and always feel totally safe driving your car, buy a Lincoln and ALWAYS TAKE IT TO PARKS LINCOLN SERVICE CENTER If you want to be treated like royalty and always feel totally safe driving your car, buy a Lincoln and ALWAYS TAKE IT TO PARKS LINCOLN SERVICE CENTER. they are the most knowledgeable and caring team of people in the business. I’m a Realtor and my car must be dependable. Bob Winestock is the manager and he heads the service center with top shelf SERVICE. This is why I LOVE PARK LINCOLN SERVICE. More
by Jackie Loves Park Lincoln!
Employees Worked With
Other Employees :
Bob winestock , Bobby Emmrich
June 02, 2018
The only place I will take my Navigator! I bought my Navigator from Parks in 2009, and they are the only place I will take my SUV for service...they are honest, and always work with me and my I bought my Navigator from Parks in 2009, and they are the only place I will take my SUV for service...they are honest, and always work with me and my budget. They tell me what absolutely needs to be done and what can wait. My Navigator wouldn’t start this week...it was towed to Parks and everything was covered under warranty. Adriana talked with me for at least 45 minutes while I was there, about my truck and my options, among other things. She is an amazing asset to the Parks Service Team...friendly, easy to talk to and extremely empathetic. I left Parks without paying a thing, and a smile on my face! S. Patrick More
by spatrick
Employees Worked With
Adriana
January 28, 2018
Worse case, sabotage. Best case, negligent. Took my car in for an oil change and tire rotation. Got the car back with the transmission and traction control system not operating properly. Took i Took my car in for an oil change and tire rotation. Got the car back with the transmission and traction control system not operating properly. Took it back and was told It needed a Transmission Control Module for $1,800 and a display for $985,, but they couldn't replicate the problem. I paid $135 for a diagnostic fee and drove it home, where I got under the hood. I found a relay that controls the power to the TCM and display unplugged. Once I reseated it, I have had no more problems. More
by Merc Owner
Employees Worked With
Sean
December 31, 2017
Poor customer service After driving up, kid asks how he can help, I tell him I have an appointment, it is 12:50 for 1pm appt, then another employee walks up and says someth After driving up, kid asks how he can help, I tell him I have an appointment, it is 12:50 for 1pm appt, then another employee walks up and says something and the kid walks off, a gal has to call him back and ask him to finish checking me in, he walks back and says sorry, hands car tag to gal and asks her to hang it, and tells me the person assigned to the appointment is on vacation so he will ask Roger to check me in. He takes me in and asks Roger Cromer to help. Roger asks me if I am just dropping off the vehicle, I said no, I have 1pm appointment to do this little software recall fix, I'll wait up to an hour while it gets done. Roger, in a nasty tone says that'll never happen. I responded in like tone and said why the xxxx not, I have had an appointment for a month to do this, reconfirmed 2 days ago. He said my appointment is with a service rep not to get the work done, then said I'll ask you to leave if you talk to me like that. That boiled my blood, told him where to go, and left. I will never go back. More
by Jfa
Employees Worked With
Roger Cromer
