560 Reviews of Parks Lincoln of Tampa - Service Center
As always Troy got my vehicle in, fixed and back to me quickly. And done right. He understands my concerns and communicates with me during the process. Very professional and great to deal with. quickly. And done right. He understands my concerns and communicates with me during the process. Very professional and great to deal with. More
Love this dealership. Everyone is always friendly and welcoming. I hate going to car dealers but not Parks. Always a great experience Everyone is always friendly and welcoming. I hate going to car dealers but not Parks. Always a great experience More
Shockingly bad experience with getting a simple scratch in my door repaired at the Parks collisions center. $850 for a scratch. They said it would be 3-4 days and it was over a week since the scratched my in my door repaired at the Parks collisions center. $850 for a scratch. They said it would be 3-4 days and it was over a week since the scratched my car in a different spot. They also did not protect my car as it entered the “paint chamber” leaving my car with an extremely strong chemical stench that has still not gone away days later. My new car smell will never come back. The staff acted more irritated for their own inconvenience than they were concerned with mine. More
Angelina was very courteous and the tam was able to diagnose and fix the problem in a timely manner. I am glad that Angelina is our service lead. Thank you! diagnose and fix the problem in a timely manner. I am glad that Angelina is our service lead. Thank you! More
Dominic, my service advisor, is always on top of my service schedule and needs. He provides excellent service and always goes over the service, in detail when completed. I like that he will let me kno service schedule and needs. He provides excellent service and always goes over the service, in detail when completed. I like that he will let me know tires are good, or an upcoming service recommendation, that can be costly. Dominic knows me and ensures that he takes care of my service needs. He is very informative He is a true professional, attentive, respectful and courteous. The entire service department is great, the facility always clean and amenities always stocked. Nice to not have any surprises with costs and to know upfront, beforehand, the guesstimate for next service. Great place, great people, from appointment making to checking in vehicle to detailed information and upcoming services to cleaning vehicle. More
Lacking Communication with the problems when you called they called you back and not correct the problem and they rotate my tires and I can’t get my rear tire off the car . they called you back and not correct the problem and they rotate my tires and I can’t get my rear tire off the car . More
Everyone was very nice. They updated me on the process of my car throughout the entire service. They also tried to accommodate to mr as much as possible. They updated me on the process of my car throughout the entire service. They also tried to accommodate to mr as much as possible. More
My Mirror cover had to be replaced because it was cracked and fell off the car. The Service Representative was Drew who explained that the cover would have ordered and painted to match the car’s color. I ca and fell off the car. The Service Representative was Drew who explained that the cover would have ordered and painted to match the car’s color. I called Drew three days later and he told me to come in and get the cover installed, which I did. Drew took the car to the garage and installed the cover himself. That is the fastest service that I have ever had at a car dealership to replace a part that had to be ordered. Drew is to be commended for his outstanding service at your dealership. More
The staff is very courteous and knowledgeable. They are attentive to the customers needs and requests. All the little things that the agency does like washing the car is impressive and well recei They are attentive to the customers needs and requests. All the little things that the agency does like washing the car is impressive and well received. My customer rep Drew is very knowledgeable and helpful. Thank you for I will always count on Parks Lincoln to maintain my Lincoln. More
Outstanding customer service along with friendly staff. The waiting lounge is one of the cleanest ,with coffee, soda ,snacks. There is a tv for viewing. I have been treated like royalty, with after car ser The waiting lounge is one of the cleanest ,with coffee, soda ,snacks. There is a tv for viewing. I have been treated like royalty, with after car service my Lincoln car is washed. Then there is the service advisor "Dominic Glorioso" that is over the top with his customers. He is truly a gem and Parks Lincoln can watch him grow in leadership the high quality he puts out. More