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Parks Lincoln of Tampa - Service Center

Tampa, FL

4.7
585 Reviews

585 Reviews of Parks Lincoln of Tampa - Service Center

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June 28, 2022

The service representative Savannah was wonderful. Other then that they couldn’t be specific about what my problem was or how to fix it. It was a guessing game 4 return trips and grossly overcharged I More

by Bobsherwood01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Weeks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah
Jun 29, 2022 -

Parks Lincoln of Tampa responded

Hello, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (800) 213-3457 and we will do our best to make this better. We hope to hear from you soon.

Jun 29, 2022 -

Bobsherwood01 responded

I gave you 4 tries! Are you suggesting I bring it in a 5th time so you can overcharge me to “guess” what’s wrong and overcharge me again?

Jun 29, 2022 -

Bobsherwood01 responded

I thought The initial estimate for the ? Computer system was high. Only after I questioned it Savannah gave me the option for a rebuilt or less expensive part. Then when I came to pick it up and the car started with no problem the check engine light came on. Upon my return I was informed the battery was dead!?!? The car just started fine!?!? Computer fixed … battery replaced… $4-5,000.00 later the alternator goes. You want $1400 for and alternator that anyone else can do for $600. Alternator replaced…. Check engine light still on!!!! Now you want to know what you can do to make me happy????

June 28, 2022

Service was great as always. Drew kept me up to date during the entire process. More

by Moneten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Zimmerman
Jun 30, 2022 -

Parks Lincoln of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 27, 2022

Parks Lincoln serviced my car and they were very professional. I appreciated the cleanliness of the whole place and enjoyed their well appointed customer lounge. More

by Karthur363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Parks Lincoln of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 25, 2022

Service dept. is great. Very efficient and friendly. Its a "no hassle" experience when you're getting your auto serviced. More

by Arabiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Zimmerman
Jun 28, 2022 -

Parks Lincoln of Tampa responded

Thank you for leaving such a great review and high star rating. We appreciate you choosing Parks Lincoln of Tampa!

June 24, 2022

Great service, clean waiting rooms with refreshments. The service technicians are great. Best car was. More

by gregoryesau
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic Glorioso
Jun 25, 2022 -

Parks Lincoln of Tampa responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Parks Lincoln of Tampa.

June 24, 2022

Always pleased with the service department. Dominic goes above and beyond to make sure my experience is always great. More

by Emb21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Glorioso
Jun 26, 2022 -

Parks Lincoln of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

June 23, 2022

Everyone at Parks Lincoln was so nice and helpful. I was very impressed with the service I got from them. I had a car in the body shop and Fran and Tony C. we’re particularly helpful to me. More

by Phrmom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Carpaccio
Jun 25, 2022 -

Parks Lincoln of Tampa responded

We are happy we could make your experience a positive one! Thank you again for choosing Parks Lincoln of Tampa!

June 22, 2022

I have been a client of Parks Lincoln mercury for over 50 years and would recommend their services to everyone. They are wonderful dealership. More

by dianesparrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Parks Lincoln of Tampa responded

Hi Diane, thank you for your kinds words. We appreciate your loyalty to Parks Lincoln! Have a great day!

June 22, 2022

From the salesman to the manager and the service department. The experience has been great. Came in for a minor fix and I was able to set up my laptop and work in the comfortable lounge with beverag More

by Dkeating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Glorioso
Jun 24, 2022 -

Parks Lincoln of Tampa responded

Thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 22, 2022

Car has not been fixed property. Front end rattles & steering is not right. Have taken back to dealer 5 times and keep getting the run around. I would not take pack to them in future More

by rhrh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above is in the collision department
Jun 24, 2022 -

Parks Lincoln of Tampa responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (800) 213-3457 and we will do our best to make this better. We hope to hear from you soon.

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