Parks Lincoln of Tampa - Service Center

There is a Safety recall on my vehicle. On 8/14/23, I called the dealer and they indicated that the part for fixing was being ordered. Today called again and apparently the part had not On 8/14/23, I called the dealer and they indicated that the part for fixing was being ordered. Today called again and apparently the part had not been ordered. There were no apologizes. The letter from Lincoln Home Office states that until this repair is carried out, the vehicle should not be parked in the garage. This was explained to the Dealer and I also informed that, due to restrictions, I could not park the vehicle on the road. The dealer did not show any concern and said, despite what was in the Home Office letter, not to worry about parking in the garage. They were also unable to apologize or explain why the part had not been ordered on 8/14/2023. Left message for the Service Manager who apparently was on lunch break. He did not return the call. Followed up after couple of hours and apparently had gone away for the day. VERY DISAPPOINTED WITH THE STANDARD OF SERVICE RECEIVED FROM THIS DEALER.. More

Received exceptional service here at Parks Lincoln, it is always a pleasure working with Angelina and the team!! always a pleasure working with Angelina and the team!! More

Great service and got it done on time and at the agreed price. Very easy process and I will use them for all my regular service needs. price. Very easy process and I will use them for all my regular service needs. More

Everyone at Parks Lincoln is very professional and helpful. I have had some warranty and collision issues and they were all resolved timely and with ease. The valet service is SO helpful. I’m so happy helpful. I have had some warranty and collision issues and they were all resolved timely and with ease. The valet service is SO helpful. I’m so happy to be a Lincoln owner! I’ll always choose to go to Parks a Lincoln for all of my car services. More

I thought I had Sydney but I had great service yesterday I always do. Thank you Parks Lincoln I always do. Thank you Parks Lincoln More

Literally the best service experience I’ve ever had. Everyone was so professional and nice Everyone was so professional and nice More

She is alway pleasant dealing with her, professional, polite and has knowledge about what she does! I believe she is a very important asset for this dealership. I give her 5 Gold Stars! polite and has knowledge about what she does! I believe she is a very important asset for this dealership. I give her 5 Gold Stars! More

Great dealership, great service recommending all my friends. I get a new vehicle every couple years and I get one for my wife and they go above and beyond. friends. I get a new vehicle every couple years and I get one for my wife and they go above and beyond. More

I dealt with Angelina not Emily. Regardless, service from everyone was friendly, helpful, and quick. Regardless, service from everyone was friendly, helpful, and quick. More