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Parks Lincoln of Tampa - Service Center

Tampa, FL

4.7
564 Reviews

564 Reviews of Parks Lincoln of Tampa - Service Center

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July 08, 2022

Over the years Drew and his team have modeled raving fan customer service.. When you call in Deborah greets you with a smile you can actually feel. Drew is so down to earth I forget that he’s my servi More

by Vetchanginglives@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Alagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Parks Lincoln of Tampa responded

Hi Danny, thank you for your kind words and for being a raving fan! That means so much to us! We look forward to seeing you again soon!

July 08, 2022

Angelina is a credit and an asset to the Park’s Lincoln Service team. She went above and beyond in coordinating service between third party insurance and myself. I am very satisfied with the work that Tech More

by ecko524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelina Alagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John and Julius
Jul 13, 2022 -

Parks Lincoln of Tampa responded

We are happy we could make your experience a positive one! Thank you again for the kind words and five star review! It means alot to us! Have a great day!

July 07, 2022

The team is very efficient, friendly and knowledgeable. Appointments are easy to make and the time for service is always as expected. More

by Lynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Ruthruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Alagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Parks Lincoln of Tampa responded

Hello there! Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 02, 2022

The dealership actually lived up to its promises of customer service and help with maintence well after your vehicle purchase. More

by Lauren pepin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Ruthruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2022 -

Parks Lincoln of Tampa responded

Hi Lauren, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Parks Lincoln of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

July 01, 2022

This dealership is timely, courteous, and efficient. The writeup staff understands how to explain what repairs are needed and within what time frame. More

by phelna12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Ruthruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Parks Lincoln of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 01, 2022

Easy appointment and communication. Drew was helpful. Shuttle was helpful. Delivery after the repair was convenient. More

by spowell02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Parks Lincoln of Tampa responded

Thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 01, 2022

Great experience! Service team was very professional and met all of my expectations Thank you More

by Cmschultz49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Parks Lincoln of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2022

Love Parks and always have a great experience with everyone involved. Highly recommend to all More

by Gennieswenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah
Jul 08, 2022 -

Parks Lincoln of Tampa responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We appreciate you choosing Parks Lincoln of Tampa!

June 29, 2022

Drew always takes good care of my service needs and while dealership pricing is not the cheapest, the quality is outstanding. This visit was four new Michelin tires and polishing of all four wheels. More

by bcastens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Parks Lincoln of Tampa responded

We are happy we could make your experience a positive one! Thank you again for choosing Parks Lincoln of Tampa!

Jul 02, 2022 -

bcastens responded

You are welcome…. Now if you can clean up the $70 rebate program it would be terrific. Just got letter saying they could not find my invoice and asked me to snail mail….. (;

June 28, 2022

The service representative Savannah was wonderful. Other then that they couldn’t be specific about what my problem was or how to fix it. It was a guessing game 4 return trips and grossly overcharged I More

by Bobsherwood01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Weeks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah
Jun 29, 2022 -

Parks Lincoln of Tampa responded

Hello, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (800) 213-3457 and we will do our best to make this better. We hope to hear from you soon.

Jun 29, 2022 -

Bobsherwood01 responded

I gave you 4 tries! Are you suggesting I bring it in a 5th time so you can overcharge me to “guess” what’s wrong and overcharge me again?

Jun 29, 2022 -

Bobsherwood01 responded

I thought The initial estimate for the ? Computer system was high. Only after I questioned it Savannah gave me the option for a rebuilt or less expensive part. Then when I came to pick it up and the car started with no problem the check engine light came on. Upon my return I was informed the battery was dead!?!? The car just started fine!?!? Computer fixed … battery replaced… $4-5,000.00 later the alternator goes. You want $1400 for and alternator that anyone else can do for $600. Alternator replaced…. Check engine light still on!!!! Now you want to know what you can do to make me happy????

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