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Parks Lincoln of Tampa - Service Center

Tampa, FL

4.7
564 Reviews

564 Reviews of Parks Lincoln of Tampa - Service Center

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February 02, 2023

Savannah was my service advisor, she was above and beyond stellar! She was amazing and thank goodness she was there to guide me. More

by Chris Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah
February 02, 2023

I always have good service. With all the reps. But Troy goes over and above. He looks put for the customer. He's calm and patient. I was shocked most of my work was covered More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Ruthruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Fullbright, Sales, he always talks with me , makes sure I'm taken card of. Friendly, A great asset.!
Feb 21, 2023 -

Parks Lincoln of Tampa responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 02, 2023

Best service and service technicians I have seen in A very long time, Thank You More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Freeman
Feb 21, 2023 -

Parks Lincoln of Tampa responded

Vincent, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 01, 2023

Very happy with the service for my vehicle. They picked it up and brought it back as promised More

by Marogers924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Parks Lincoln of Tampa responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Parks Lincoln of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

January 30, 2023

Angelina in service is absolutely the best! ! Every step of the way she was helpfull. More

by danny.musgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Alagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Parks Lincoln of Tampa responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

January 26, 2023

Service was quick and service rep was friendly. However, I asked for a quote to replace one of the wheel rims. I was given a price over $2300. I thought that was unreasonable, so I went across More

by Ghiath
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Feb 21, 2023 -

Parks Lincoln of Tampa responded

Thank you for your feedback. Please accept our apologies. Your feedback has been forwarded to our management team, so they can review the estimate they gave you.

January 25, 2023

I was happy that they came home and velvet the car for us. They dropped the loaner for me to use but little disappointed that it only had 25 miles left to drive. When my car arrived home next day it was More

by Mital Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Glorioso
Feb 21, 2023 -

Parks Lincoln of Tampa responded

Hi Mr. Patel, We appreciate your constructive feedback. Please accept our apologies. We value you as a Lincoln client, and will pass this along to our Lincoln service team, so they can reach out to you. Thank you, The Parks Lincoln team

January 21, 2023

Thanks to Parks, i've had my Lincoln for 15 years and the only place to service my car has been Parks. I look forward to the next 15 years with Parks Service Dept..... Oh, I purchased the Lincoln from Parks More

by Tbonestudio1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Ruthruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Alagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Glorioso
Feb 21, 2023 -

Parks Lincoln of Tampa responded

Thank you for leaving such a great review and high star rating. We appreciate you choosing Parks Lincoln of Tampa.

January 20, 2023

My overall service experience with Parks Lincoln is rated as excellent. Received quality customer service. More

by kokochanel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Parks Lincoln of Tampa responded

Thank you for leaving such a great review and high star rating. We appreciate you choosing Parks Lincoln of Tampa.

January 20, 2023

I have all my Service done at Parks Lincoln Mercury in Tampa. The Service Manager Drew is always Professional, Knowledgeable and Courteous. More

by Terri.Grayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Parks Lincoln of Tampa responded

We are happy we could make your experience a positive one! Thank you again for choosing Parks Lincoln of Tampa.

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