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Parks Lincoln of Tampa - Service Center

Tampa, FL

4.7
581 Reviews

581 Reviews of Parks Lincoln of Tampa - Service Center

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April 19, 2023

I love my Lincoln. I like the collision department. Everyone was very helpful. My car is beautiful again. Thanks 🙏 More

by lendafaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Zimmerman
April 12, 2023

Excellent service! Love the valet auto service, very convenient. Always keeping me informed of everything. More

by ianpau.flores
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

My past few experiences there at Lincoln has not been good. My service advisor does not always exemplify the best customer service, especially when you first walk in. Instead of greeting you with a good More

by Tina
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Alagna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Zimmerman
April 11, 2023

Great customer service and knowledgeable employees. I have never had a bad experience at this dealership More

by eishalockwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Ruthruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Alagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Zimmerman, Savannah Freeman, Sydney Threadgill
April 09, 2023

If I could actually leave minus 100 stars this is what they would get. The Service Department admin is rude and hangs up on you. Zero accountability at all levels. From the time I dropped my Linc More

by joycehamilton030564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Vansyckle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Harris, Sydney Threadgill
April 08, 2023

Excellent Service provided 100% of the time. They always go above and beyond to make sure my issues are corrected. The facility waiting area is always clean, comfortable, and inviting. Their cus More

by flsims31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Alagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

It was a pleasure having your team take care of my car very friendly and professional. More

by rexsplace1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Alagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Parks Lincoln of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Parks Lincoln of Tampa for all your vehicle needs! Take care!

April 05, 2023

Great service and very professional. Savannah kept me completely informed as to what was going on and set up to have my car picked up and delivered. Thank you! More

by d.mccall502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Freeman
Apr 07, 2023 -

Parks Lincoln of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 01, 2023

You are treated the best at Park Lincoln Going in for service is quick and immediate Asked for a demonstration of assisted parking and was given a demonstration using my car in the parking lot. We are ve More

by Jerrykillian01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Alagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah Freeman
Apr 07, 2023 -

Parks Lincoln of Tampa responded

Hi, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 31, 2023

It took longer than anticipated for the oil change. Typically takes 1hr max but it took 3hrs this time. However, they’re communicative which is appreciative. More

by YC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Zimmerman
Apr 04, 2023 -

Parks Lincoln of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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