Parks Lincoln of Longwood - Service Center

Brian has always been extremely helpful. Brian and Tammie are always friendly, courteous and knowledgeable making my visit very pleasurable. I wouldn't even think of going anywhere else - unless Brian was th are always friendly, courteous and knowledgeable making my visit very pleasurable. I wouldn't even think of going anywhere else - unless Brian was there! It doesn't get any better, unless of course I have a coupon! More

I have purchased 2 Lincolns from Longwood Lincoln (LS and MKZ). The sole reason why I purchased my 2nd one is due to Brian. I have dealt with him for over 9 years. He really seems to care about his custome MKZ). The sole reason why I purchased my 2nd one is due to Brian. I have dealt with him for over 9 years. He really seems to care about his customers. Thanks for taking good care of me! Jeannie Smith More

Brian has always privided me with excellent service; understanding what needed to be done, suggesting solutions, explaining differences in possible alternatives, and making us feel like we are being tre understanding what needed to be done, suggesting solutions, explaining differences in possible alternatives, and making us feel like we are being treated as a friend. Tammie is very pleasant, and explains the service work related to the charges very clearly. More

Everytime I take my car in for service to Longwood Lincoln Mercury the customer service is nothing but EXCELLENT! Whether it is for a routine maintenance or for a more concerning service issue, I kno Lincoln Mercury the customer service is nothing but EXCELLENT! Whether it is for a routine maintenance or for a more concerning service issue, I know that I am in good hands. The service I receive is always prompt, and even more importantly I know that it will be thorough and the price will be fair. I specifically would like to commend my service advisor, Buck Bridgeman, and Manager, Barry Bouvier for their continued friendly personalized service. I would never consider taking my Lincoln anywhere else!! More

Brian and the Service Staff are excellent. They take the time with you to answer all of your questions. The work is promised and completed in a timely matter. The Service Dept. Wating Room and Bathroom is c time with you to answer all of your questions. The work is promised and completed in a timely matter. The Service Dept. Wating Room and Bathroom is clean. Keep up the Great Work. Sincerly, William Cordoni More

I started visiting Longwood Lincoln/Mercury with a new Mustang (2005) that had constant problems and no help from original dealer. The Auto-Shop Teacher at my school suggested that I go to Longwood L/M Mustang (2005) that had constant problems and no help from original dealer. The Auto-Shop Teacher at my school suggested that I go to Longwood L/M - Thank goodness - They were (are) phenomenal!..with excellent service and personal care. I was determined to get a car from this dealership ONLY because I was treated with such respect and excellence from Brian Gurney. He always went the "extra step" when I had "Mustang" woes. I now have a Lincoln MKZ and love it! I was, however, behind on my service due to "long days" teaching and the desire to simply go home...Mercy! They had me in and out before I could grade all of my Vocabulary Tests....what a treat. Would I recommend this dealership - Suffice it to say that my Ex-Husband is now driving a Lincoln MKS from Longwood L/M..no more Lexus or Mercedes! More

Brian is an extremely helpful and very informative sales agent. I would recommend anyone to go to him for service of their vehicle. Tammie was very friendly and helped me to understand how the rewards p agent. I would recommend anyone to go to him for service of their vehicle. Tammie was very friendly and helped me to understand how the rewards program works. I will definitely continue to bring my vehicle to Longwood Lincoln Mercury to be serviced. More

Excellent customer service!! Everyone I came in contact with exceeded my expectations!! I went in for new tires and a safety check. I would highly recommened this dealership to anyone. We have also purchas with exceeded my expectations!! I went in for new tires and a safety check. I would highly recommened this dealership to anyone. We have also purchased several cars from this dealership in the past. More

I've been bringing my cars here for service since 2004. Recently I had an ongoing problem with a fuel pump for my Towncar. Buck worked diligently to resolve the problem. Thanks also to Tammie for helping t Recently I had an ongoing problem with a fuel pump for my Towncar. Buck worked diligently to resolve the problem. Thanks also to Tammie for helping to maintain my sense of humor on each of my several visits. More

What a wonderful experience at a car dealer. Everyone involved was superb. Special thanks to Brandon, who made my vinyl roof like new. James powell is amazing for his ability to meet my concerns from beg involved was superb. Special thanks to Brandon, who made my vinyl roof like new. James powell is amazing for his ability to meet my concerns from beginning to end.My thanks to all.I originally called and spoke to James about reseating the center console on my 04 Town Car,he tried to walk me thru it over the telephone,but said if I brought the car in he could do it himself as it was a little 'tricky'.Once again,thank you! More