Parks Lincoln of Longwood

I have been coming to this dealership since 2005. The service provided here is well above reproach. The personnel always make me feel welcome and satisfied. I have dealt with Brian and James primarily an service provided here is well above reproach. The personnel always make me feel welcome and satisfied. I have dealt with Brian and James primarily and they are a true credit to the dealership. I can't even think of a finer dealership !!! More

Called to make a service appointment but kept getting a message to leave my name and number so they could call me back. I called 4 times because I don't like to leave a message. I finally left a message on message to leave my name and number so they could call me back. I called 4 times because I don't like to leave a message. I finally left a message on the 5th try and nobody called back. A few days later I received an automated call reminding me that my 30,000 maintenance was due and if I wanted to speak to a service advisor to make an appointment I should press a certain key. I decided to give it a chance. James picked up the phone and I did make an appointment with him and also told him of my experience with trying to make an appointment a few days earlier. He said he would pass the information on to the service manager and was very apologetic. I was told service would take about 45 minutes but it took 1 1/2 hours. More

I have driven aLincoln for four years and it replacement was between Cadillac and Lincoln. The overwhelming factor that decided me was James Powell of the service department. He has provided outstanding, was between Cadillac and Lincoln. The overwhelming factor that decided me was James Powell of the service department. He has provided outstanding, friendly service and is a great rep for your company. As long as he is there I will continue to be a loyal customer. More

I have been going to this dealership whenever I owned a Lincoln product. Dealing with Brian Gurney is always a pleasure because I feel like he has a real concern for me and the service I receive from the Lincoln product. Dealing with Brian Gurney is always a pleasure because I feel like he has a real concern for me and the service I receive from the dealership. Whether its routine maintenance or a problem which needs to be correctly identified, I know he will take care of my needs as though the car belonged to him personally. I can't give a higher recommendation than that. More

Having bought my Lincoln here 6 years ago I have never had a bad experience with service. All employees are friendly and make me feel welcome, especially James in service and the gentleman that drives me had a bad experience with service. All employees are friendly and make me feel welcome, especially James in service and the gentleman that drives me to work when car is being serviced. When I purchased my car my salesman Don Luciani was helpful, knowledgeable and still keeps in touch. I have recommended this dealership to many of my friends and will continue to be a loyal customer as they are very professional and most of all courteous. More

Love, love this dealership. All the employees are very nice and helpful. James Powell is an outstanding service advisor. I will always recommend him and the dealership. Thank you! nice and helpful. James Powell is an outstanding service advisor. I will always recommend him and the dealership. Thank you! More

I always ask for Brian Gurney when I bring in my vehicle for service. Although everyone at the Longwood dealership has been very professional, Brian is my favorite. He has it all when it comes to customer s for service. Although everyone at the Longwood dealership has been very professional, Brian is my favorite. He has it all when it comes to customer service. The quality of care on my vehicle has kept me in a Lincoln. The service dept at Longwood is over the top. Bringing your car in for service is usually a headache for some people. Thank you for making those times painless for me. Brian you rock! More

We have been customers of Parks Lincoln for many years now and are always treated with great respect, courtesy and friendliness. Brian always greets us by name, always seems to be in a great mood and gen now and are always treated with great respect, courtesy and friendliness. Brian always greets us by name, always seems to be in a great mood and genuinely makes us feel like he appreciates us and our business. Service is quick, check out is quick and our vehicles are always gleaming and spotless after servicing. We wish every business was so customer oriented. More

Brian is an example of how customer service should be! He provided clear information, absolute customer care, and repair care that was proactive. The office manager also was friendly, helpful on getting reba provided clear information, absolute customer care, and repair care that was proactive. The office manager also was friendly, helpful on getting rebates, and offered us a great tip on where to find a great seafood restaurant nearby! All in all, our experience was great. More

I have taken my Mercury Mariner to Parks for service and most recently for under warranty body work. Everyone at this dealership is friendly, courteous and professional. I would recommend this dealership most recently for under warranty body work. Everyone at this dealership is friendly, courteous and professional. I would recommend this dealership to anyone. More