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Parks Hyundai of Gainesville

Gainesvile, FL

4.3
1,057 Reviews
Welcome to Hyundai Of Gainesville Hyundai of Gainesville serving Gainesville, Middleburg, Lake City, Ocala, and Palatka is proud to be an automotive leader in our community. Since opening our doors, Hyundai of Gainesville has maintained a solid commitment to you, our customers, offering the widest selection of Hyundai vehicles and ease of purchase. Whether you are in the market to purchase a new Hyundai, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Hyundai of Gainesville will get you into the automobile of your choice. Hyundai of Gainesville's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 866-308-3116 if you have any questions
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3111 N Main St

Gainesvile, FL

32609

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Showing 1,057 reviews

January 08, 2017

My Sonata 2017 A very positive car buying experience, and as returned customer #3, I will recommend the dealership to family and friends. I am always impressed with More

by cnsgaona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy Lee
Jan 10, 2017 -

Parks Hyundai of Gainesville responded

Hey, thank you for the great review and recommendation. We are so happy to hear that you have returned to our dealership not once but THREE times, that's great! We appreciate your business and look forward to seeing you again very soon!

January 02, 2017

Great This was a great experience and I would recommend it to anyone. They worked with me to get the best possible deal. I would recommend this to all of my More

by Gabe123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bramlett
Jan 03, 2017 -

Parks Hyundai of Gainesville responded

Hey! Congratulations on your new car, we are so happy to hear that our team was able to work with you and find you the best deal possible. We hope to see you again very soon! Thanks

December 31, 2016

Love this place!! Excellent customer service, friendly. Ivy Lee got me what I needed and what I loved and AJ Parkes helped make it happen all within my budget! I'll be More

by sandersrcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Parkes, Ivy Lee
Jan 03, 2017 -

Parks Hyundai of Gainesville responded

Thank you for the five-star review and recommendation! We strive to provide the best service at Parks Hyundai of Gainesville. Congratulations on your new car, and we look forward to seeing you for your next car purchase!

December 28, 2016

Go to Ivy! Ivy is the Best in Sales! Customer Service is Excellent. Thanks to Finance Manager Matt, I am in a Brand New Red Veloster! Love it. Don't Go Anywhere More

by m.jackson45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy Lee
Dec 29, 2016 -

Parks Hyundai of Gainesville responded

Thank you for the five-star review. We are pleased to hear that Ivy and Matt were able to answer all of your questions and make your experience so wonderful. Our team is always here to help and we hope to work with you again in the future.

December 26, 2016

Good Experience I thought Ivy Lee was very helpful. I am pleased with the car. I appreciate her finding a car with the power lift gate that I wanted. I am still in t More

by hoppetrail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy Lee
Dec 27, 2016 -

Parks Hyundai of Gainesville responded

Thank you very much for your great review! Congratulations on your brand new car. We are happy to hear that Ivy Lee was so helpful and able to find you the car that you wanted! We hope to see you again for your next car purchase!

December 21, 2016

Azera review by Don The team approach was excellent and Mr. Darden provided a confident leadership style that made me feel as though I was in the hands of a professional More

by lewisds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laura - finance and of course, Mr.Darden, Scott Wright
Dec 22, 2016 -

Parks Hyundai of Gainesville responded

Thank you for this valuable feedback and for the 5-star review. Car buying can be frustrating and it's great to hear that our team made the process so much clearer for you. We hope to be able to assist you in your next car purchase/lease in the future. Thank you for your business.

December 18, 2016

Lack of torque wrench or incompetent mechanic After taking my wife's car into have a NTSB recall preformed, we experienced the worse case of buyers remorse I have ever had with a mechanic. The rec More

by james180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramone Young
Dec 19, 2016 -

Parks Hyundai of Gainesville responded

Hello, I have reviewed your history and find that the work order history shows your vehicle was brought in for a Brake switch recall which was performed on Aug 26, 16 and only involved the switch stopper under the brake pedal which was to be replaced and it was, I show you returned on 9 November 16 and your concern was "Customer states the tail light socket will not remove from housing, and adds "Brake lights were staying on and we performed recall stopper on last visit". When you came in on this visit both rear tail lamps were tapped in position to the bumper. Apparently someone had attempted to remove the bulbs from the housing and didn't know the procedure to do this in between the 2 visits. Again the recall only requires the brake pedal switch stopper to be replaced and then adjusted, This procedure in no way requires the tail lamps to be removed or even accessed. I do Agree it is suspicious that both tail lights fall out at the same time after the vehicle left our shop sometime during that 44 day period. Our technicians know how to remove the tail lamp assemblies and know that its not required to remove them in a bulb check or change situation. If I thought my technicians had any reason to remove both tail lamp assemblies vice perform a specific recall under the driver side front seat brake pedal, I would question the responsibility for the repair and I would make the fair and honest decision for that repair. Thank You Again Gary Marson Service Manager I do thank you for your input and hope that we may serve you in the future.

December 14, 2016

Long Survey This survey is too long. My only complaint was the pressure the financial people tried to get me to buy the warranty for any damage. They acted if the More

by mhshelar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bramlett
Dec 15, 2016 -

Parks Hyundai of Gainesville responded

Hey, thank you for your valuable feedback! We are sorry to hear that there was any type of pressure put on you. We never want our customers to feel that way! But we are glad that you are happy with your new car! If there is anything more we can do for you please let us know.

December 11, 2016

New Elantra I absolutely love my new car. Ramone found a car for me that far exceeded my expectations and did everything in his power to make sure that I left hap More

by sl.raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramone Young, Ivy Lee
Dec 12, 2016 -

Parks Hyundai of Gainesville responded

Congratulations on your brand new car! We are happy to hear that Ramon and Ivy were able to help you and give you a great experience! We appreciate your business and please feel free to let us know if there is anything we can do for you!

December 08, 2016

Buy anywhere else and you'll regret it! This is my fourth vehicle to lease from Parks. In each of these transactions I have found the staff to be honest and helpful. Part of the deal is I ha More

by eddie.gilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Wright
Dec 12, 2016 -

Parks Hyundai of Gainesville responded

Thank you for taking the time to leave a great review and recommendation! We are pleased to hear you had such a wonderful experience with our team. They will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

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