Parks Hyundai of Gainesville

New Car Purchase I visited this dealership on April 25, 2015. Initially, I was just visiting to gather information on the process of purchasing a vehicle or leasing. I I visited this dealership on April 25, 2015. Initially, I was just visiting to gather information on the process of purchasing a vehicle or leasing. I had never purchased a car so I really had no idea what the process was like and wanted to see what my options were to start preparing and saving to purchase. I was quickly greeted by Holden who had a very upbeat attitude and immediately made me feel at ease. He asked me some questions to see what I was looking for in a vehicle and I told him that I had already looked online a little and I that was contemplating behind a Hyundai Elantra or a Ford Focus. I also explained to him that I really needed information on the process more than anything. He took me inside to gather some information as well as setting up the two cars I was interested in to look at and possibly test drive. When the cars were set up, he walked me through the specs of each vehicle and the benefits of each. He was able to answer all of my questions with ease and offered to take me for a test drive as well. When we came back from the test drive, he went to find out what I would qualify for. I never expected him to actually purchase a car that day but thanks to Holden, I walked out with my first new car. He was so nice throughout the entire process and made me comfortable every step of the way. He even drove my old vehicle back to my apartment for me! This dealership definitely cares about making sure that people leave their dealership happy and satisfied. Every person I came into contact with made this a wonderful car buying experience! More

Simplicity and fun!!! I had been to several dealerships in Gainesville, who gave me the run around. Justin, the sales manager was easy to talk with and communicate my need I had been to several dealerships in Gainesville, who gave me the run around. Justin, the sales manager was easy to talk with and communicate my needs with.... The sales staff found the right vehicle for me, within my budget that was easy to purchase. It was Quick and painless on the budget and experience. Highly recommended! !! More

New car purchase Told the salesperson what we wanted and he went and got the deal. No hassle! No big sales pitch. Holden Bruce is the guy to deal with! Told the salesperson what we wanted and he went and got the deal. No hassle! No big sales pitch. Holden Bruce is the guy to deal with! More

Richard Challenger/Ramone For my first car i did a lot of research and shopped around and by far the best deal was hyundai. In doing my shopping around at other dealerships i For my first car i did a lot of research and shopped around and by far the best deal was hyundai. In doing my shopping around at other dealerships i was met with the usual shark tank of greedy/sleezy car salesman who obviously didnt give a dam about anything but my wallet. On the flipside. Parks hyundai was a breath of fresh air. We were warmly and gunuinely greeted and taken care of by Richard Challenger and Ramone and the whole staff. We were like family and Richard in particular was very straightforward and honest about everything. If you are wanting to buy or lease a car. And you want to avoid the usual run of the mill experience. Look no further than the excellence provided by Parks Hyundai of Gainesville. It is the people that make the experience. The cars sell themselves. Even if Parks Hyundai wasnt the best deal in town. I would still go back to them for a car based soley upon the amazing service i was provided More

Don't be fooled. This dealership is ONLY friendly and willing to work with you DURING the actual sale. You can't count on good customer service after you drive off the This dealership is ONLY friendly and willing to work with you DURING the actual sale. You can't count on good customer service after you drive off the lot. More

Great Buy! IF you want a good experience this is the place! Just purchased a 2011 BMW 335D. I can tell you that the staff are very professional. They strive for costumer satisfaction. I would recommend this dea Just purchased a 2011 BMW 335D. I can tell you that the staff are very professional. They strive for costumer satisfaction. I would recommend this dealer to family & Friends. Thank you for a good Experience, it's hard to find a good dealer. -Christian Satellite beach , FL More

A VERY Pleasant Experience Ramon Young, Dan Heskett and Holden Bruce a fine trio of folks that make it their business to see that your visit is a GREAT one. No pressure - good Ramon Young, Dan Heskett and Holden Bruce a fine trio of folks that make it their business to see that your visit is a GREAT one. No pressure - good advice - fair prices - a great stable of fine BRANDS. They had a good selection of Genesis automobiles to choose from. A beautiful state of the art showroom with a comfortable customer lounge. I found the Hyundai Genesis that I was looking for (what a great car). WE made the deal I liked in record time. No Fuss and No Muss. More

Resolved problem professionally Came in for an alert. Said it would take less than an hour. On camera saw no one approach my car for a full hour. Asked driver about a ride. Someone c Came in for an alert. Said it would take less than an hour. On camera saw no one approach my car for a full hour. Asked driver about a ride. Someone came out and said the diagnosis was "almost done". Finally saw someone approach my car. 10 min later they said they didn't have the part. I was quite upset that no one apologized. I reported my concerns here and immediately received a response from the dealership. They picked up and dropped off my car for the final repair and I've had no problem since. More

Repeat Hyundai Owners We loved out 2008 Sonata, so when we thought about replacing it, Hyundai was first on our list to check out. Great deals advertised on TV so we went d We loved out 2008 Sonata, so when we thought about replacing it, Hyundai was first on our list to check out. Great deals advertised on TV so we went down and test drove the 2015 Elantra GT. Fun car, lots of power for 4 cylinder. Richard Challenger was a pleasure to work with, as was Mel in F&I. We are very happy with our new car. We will continue to recommend Hyundai and Parks of Gainesville. More

2015 Hyundai Veloster Automatic Ecoshift Yellow, 3-14-15 Bought 3-14-15, Brian assisted me with the purchase of my new car. He was very helpful and knowledgeable. I am very satisfied with my car and the serv Bought 3-14-15, Brian assisted me with the purchase of my new car. He was very helpful and knowledgeable. I am very satisfied with my car and the service I received from him, the finance guy and everyone else also, I love my new car! Thank you everyone! More