Parks Ford of Wesley Chapel - Service Center

My 2003 Ford Explorer auto 4-wheel drive locked up (Front DIFF) took to my local dealer since I am new to the area and this dealer wanted $1,900.00 to rebuild the front diff. They ordered the part but i foun DIFF) took to my local dealer since I am new to the area and this dealer wanted $1,900.00 to rebuild the front diff. They ordered the part but i found i could just take it out and have no more 4-wheel drive. So i had my truck towed to another mechanic who took it out for $350.00. I then test drove it with that mech and no noise no check engine..NO PROBLEMS!!!! I took it back to Parks ford to have the rest of the truck look i out because this dealership did right by me by giving a free rental so i wanmted to still give them work. I was told i need rear brakes and axle seals and raditor hose for $1,400.00 I told the dealership to only to the raditor hose for $167.00 but all work was done. I argured the price and they bought it down to $500.00. Come to find out my check engine light is now on and my truck misfires. My truck has a loud clicking noise. Terri the GM told me to take my business else where. I told him "it must make you feel real proud to leave a disabled VET strandaed and i have missed work and my VA appts.Found out later from my other mechanic tnhat my rear brakes were fine and the raditor hose wasnt great but did not need to be replaced. this place is a joke and liars. they lack in communications skill and extremely rude! More

I took my car in a few weeks ago and the service department was friendly, knowledgable and didn't keep me all day. I could tell they were giving it me straight, and I appreciated the fast service. I department was friendly, knowledgable and didn't keep me all day. I could tell they were giving it me straight, and I appreciated the fast service. I didn't feel like I was being ripped off. I will definitely be going back to this place. More

Thieves, dishonest, deceptive!!! STAY AWAY! Went in with 2 bad power window switches, came out with two "different" bad switches. Amazing how the switches that only failed in the up motion were repaired, b 2 bad power window switches, came out with two "different" bad switches. Amazing how the switches that only failed in the up motion were repaired, but now two other switches happen to fail the same way just when I bring it in to be fixed! Then I got a line of CR@& that it "just must of happened, but we can fix this too if you want to pay for them." Can you believe it! Need to be put out of business!!!! STAY AWAY!!!!!!!!!!!!!!!!! More

I did NOT buy my Ranger from this dealership, but use them for all my maintainence.<br>They have performed several warrenty cliams for my truck - always fast and friendly. Free rental car.<br>My ball joi them for all my maintainence.<br>They have performed several warrenty cliams for my truck - always fast and friendly. Free rental car.<br>My ball joint cover tore and radiator cracked after the warrenty expired. The service manager was able to secure an after-warrenty adjustment for me. This really helped offset the cost.<br>All work is performed as expected, costs are minimized, truck is always clean when returned.<br>I am very particular about this vehicle:<br>http://silvertank.batcave.net/index.htm More