Parks Ford of Wesley Chapel - Service Center

First Experience with Parks Ford of Wesley Chapel, FL A friend recommended this dealership as a AAA rated dealership and bought her Ford there. I bought my Ford at another dealership in Tampa with not su A friend recommended this dealership as a AAA rated dealership and bought her Ford there. I bought my Ford at another dealership in Tampa with not such great results, experienced a bit of buyer's remorse afterwards. However, my friend was right about Parks. Everyone went above and beyond to attend to my needs and respected my time and did everything to make the experience a positive one. More

Great Service Arrived at the dealership with no appointment, was seen straight away and received a prompt and friendly reception. Professional service with a frien Arrived at the dealership with no appointment, was seen straight away and received a prompt and friendly reception. Professional service with a friendly smile and great efficiency. More

Awesome Service The service from when i got there to when i left was great! Everyone was eager to help and the service was speedy. The man helping me (Will Smith) did The service from when i got there to when i left was great! Everyone was eager to help and the service was speedy. The man helping me (Will Smith) did an amazing job at making sure i was happy with my experience at this dealership. I will definitely be back just for his service! More

Bring your wallet Went to Parks to get my rear brakes checked out. They were making noise. When I went inside to the desk they "noticed" I had 33,000 miles and suggeste Went to Parks to get my rear brakes checked out. They were making noise. When I went inside to the desk they "noticed" I had 33,000 miles and suggested I get a certain service not related to the brakes that was going to cost me $475. I told them no thanks. When they took my car in I was told the rear brake job was going to cost me $485. They must think everybody that comes in there is mechanically dumb. After I told them to put the car back together I was taken to see a "manager" ?. He asked me to let them see what they could do to lower the price. He came back with a price of $279. I got the work done because if I didn't it would have cost me $105 diagnostic fee. These guys in the service dept. should be selling the used cars instead. Or maybe they did and someone moved them into the service dept. My motto is you never get a second bite at this apple. TAKE YOUR WALLET!!!!! More

my requested service date was met with the enthusiasm and service better than expected and included additional information that will allow better efficiency and operation of my vehicle and will ensure a long service better than expected and included additional information that will allow better efficiency and operation of my vehicle and will ensure a longer expectation of pleasure. I was given literature and explained the information needed to assist me with more than what I expected. More

I bought my new Mustang from Parks Ford, and since that time, I have taken it back to them a few times for window tinting by a third party. I even stopped in one day when I purchased a new phone. Will Sm time, I have taken it back to them a few times for window tinting by a third party. I even stopped in one day when I purchased a new phone. Will Smith took the time to sync it with the car. After the car was a couple months old with 500 miles on it, I noticed a couple of the wheels had some damage. I dealt with Will again. He was very professional and did his due diligence. Ellis Adams also looked at the wheels, and then referred me to a third party to refurbish them and they turned out great. Parks Ford has a great service team - Will Smith the Service Advisor, John Sicurella who has shuttled me back and forth to and from my house, Niko who checks in the car and drives it up when the work is done, and of course Ellis Adams the Service Director. I have and will continue to recommend this dealership to everyone I know. Thank you. Gladys C. More

Was received immediately at my appointment time. Service was completed within the time expected and made comfortable during my wait. Even got free coffee. Very pleasant staff and viewed the service bay ar was completed within the time expected and made comfortable during my wait. Even got free coffee. Very pleasant staff and viewed the service bay areas which were super clean and orderly. Got my car back with a free wash. More

Robert was very helpful, He is very plesent,did everything he was able to .I was not there to buy a car at this time but with his help I decided to. I had two to trade I didn't get what I wanted bu everything he was able to .I was not there to buy a car at this time but with his help I decided to. I had two to trade I didn't get what I wanted but they came close so I decided to get the SUV I was wanting to buy. I would recommend Parks Ford to my friends and anyone else looking for a new or used car. Your service department is great also I use it all the time. A very satisfied customer Harold J Knight Jr. More

You won't regret going here. I bought my car in March, Frank was pleasant to work with and gave me an awesome deal! I've had two services since then and the service department has been amazing eve March, Frank was pleasant to work with and gave me an awesome deal! I've had two services since then and the service department has been amazing every time! More

I have a motor home that has a Ford chassis and drive train. I am a current customer of Parks Lincoln in Tampa and they could not assist with the issue that I had and recommended that I use Parks Ford of train. I am a current customer of Parks Lincoln in Tampa and they could not assist with the issue that I had and recommended that I use Parks Ford of Wesley Chappel as they had the knowledge, staff, equipment and facility to handle large vehicles. I called Bob Weinstock, explained my issue and made an appointment. I gave him some basic information and he said he would do some research and get back to me. Within a few minutes he called me back. When I arrived, Bob met me in the parking lot and escorted me in. He introduced me to Brent Thirkill who took over getting me registered. Both of them thoroughly explained the process and when to expect the vehicle to be ready. Bob actually "went the extra mile" and told me he would do further diagnostics for no additional costs in hopes of saving me some money, as this was going to be a costly repair. Brent called me several times with updates, which I appreciated. The vehicle was actually ready before promised and at the quoted price. I have bought and used many dealerships in my life and you just do not find this type of quality and personal customer service at other dealerships. These two guys "personalized" the service experience and that is why I commend them, will recommend them and will be returning with my other service needs. More