Parks Ford of Wesley Chapel - Service Center

Tail Light Replacement I went in to Parks Ford after I noticed an issue with my left rear tail light. Upon further inspection, a small crack was discovered which led to mois I went in to Parks Ford after I noticed an issue with my left rear tail light. Upon further inspection, a small crack was discovered which led to moisture getting into the tail light and causing my issue. Despite the crack, Will Smith was still able to get Ford to replace my part under warranty with absolutely no trouble. Everything was handled extremely professionally and promptly. I would gladly recommend the Parks Ford service department and Will Smith in particular to anyone who asked. More

fast service Brought In my vehicle for a recall and found my front brakes needed to be replaced too. Both were done quickly, thank you! Always friendly service her Brought In my vehicle for a recall and found my front brakes needed to be replaced too. Both were done quickly, thank you! Always friendly service here. More

Very Welcoming & Best Service Ever! Normally when you visit a dealership you go in with no excitement. However, on this particular day I lucked out! It was the best service ever! Normally when you visit a dealership you go in with no excitement. However, on this particular day I lucked out! It was the best service ever! More

Oil and Filter change Just wanted to commend your employee Brent Thirkill on his excellent customer service. Brent was very friendly, professional and knowledgeable. A cr Just wanted to commend your employee Brent Thirkill on his excellent customer service. Brent was very friendly, professional and knowledgeable. A credit to Parks Ford. More

Basic Maintenance Will Smith has been extremely friendly and helpful on the occassions that I have had to bring my vehicle to them. All of my work is performed on my c Will Smith has been extremely friendly and helpful on the occassions that I have had to bring my vehicle to them. All of my work is performed on my company vehicle, so I do not pay for any of the maintenance. I do appreciate being notified when there is a recall on my vehicle since I drive a substantial amount of miles per year. More

Excellent Service Every time I go to this dealership I have excellent service. I would definitely recommend them. They are courteous, knowledgeable, and professional. T Every time I go to this dealership I have excellent service. I would definitely recommend them. They are courteous, knowledgeable, and professional. They really care about customer service. More

Went for usual oil change; Had a small issue with a front-end Vibration in our F150 from the tires, so we went in for an oil change, tire rotation, and balancing. Will helped ge Had a small issue with a front-end Vibration in our F150 from the tires, so we went in for an oil change, tire rotation, and balancing. Will helped get me right in, even though I am a usual walk-in, and I only waited about an hour. More

Oil Change Had a great experience at Parks Ford. NIKO was very professional and quick to take care of getting my first oil change done on my new Mustang. The p Had a great experience at Parks Ford. NIKO was very professional and quick to take care of getting my first oil change done on my new Mustang. The people that work at this dealership really care about their customers. They are courteous and always happy to see you and take care of your vehicle needs. Brett, the sales associate that sold me my car also took the time to come over and talk to me to fine out how I was enjoying my new car! A great place to go for service and purchases. I highly recommend Parks Ford of Wesley Chapel. Margie C. More

OUTSTANDING SERVICE! NIKO is very prompt & professional. MICHAEL is extremely articulate. I asked very little questions because they both answered & took care of all conce NIKO is very prompt & professional. MICHAEL is extremely articulate. I asked very little questions because they both answered & took care of all concerns up front. More