Parks Ford of Wesley Chapel - Service Center

Service Review I brought my 2014 Mustang in for it's first service call which includes an oil change and tire rotation. Will Smith checked me in and told me it woul I brought my 2014 Mustang in for it's first service call which includes an oil change and tire rotation. Will Smith checked me in and told me it would take about an hour. During my wait, he answered all my questions. He is very friendly and knowledgeable. As promised, my car was ready about 45 minutes later. I like going to this dealership because every time I stop in, the entire staff is friendly. Thank you. More

Reliable and Friendly Service Department I found Parks Ford on the Internet. Since my first visit to the Service department for routine car maintenance I have been very pleased with the serv I found Parks Ford on the Internet. Since my first visit to the Service department for routine car maintenance I have been very pleased with the service that I have received from Will Smith, service rep, and the mechanics. Will is always friendly and assures me that my car will be well taken care of. I also like that I can bring my car in for service on Saturdays without an appointment. More

Superb Professionalism in their Service Department On beginning our week vacation to the mountains, we realized we had no brakes. AAA towed our Ford F-250 and we were greeted by Will Smith with a smil On beginning our week vacation to the mountains, we realized we had no brakes. AAA towed our Ford F-250 and we were greeted by Will Smith with a smile. We had no smile in return as we had taken our truck to St. Pete AutoNation to have the brakes inspected twice, and they found nothing wrong. The brake mechanic at Parks Ford said it should have been noticed that the brake line was twisted. Needless to say, this could have been much worse. I told Mr. Smith that I would definitely write a review of his "superior service with a smile" when we returned safely. So thank you so much for doing a great job and to the mechanic who performed the work (wish I knew his name). You definitely take pride in your work--much needed these days!!! More

The Service Department Rocks!!! My car had a unique issue that required several trips to the service department. Each time I had to explain what the problem was, my awesome service My car had a unique issue that required several trips to the service department. Each time I had to explain what the problem was, my awesome service rep Will Smith listened to me and asked questions to make sure he understood exactly what the problem was so he could relay it. Ellis Adams also made sure that the repairs would be covered under warranty and always returned my phone calls promptly. After several calls to Ford and some diligence, my wonderful mechanic, Jason, was able to find the problem and fix it. I have never been so relieved!!! Will, Ellis and Jason are superb!! If you ever need to have your car serviced, ask for Will and he will take care of you. You will not be disappointed!!! Thank you Will, Ellis and Jason!!! More

Excellent Service Dept Been coming to Parks Ford for service for years. They are always friendly, helpful and have the right recommendations. Got me in and out in under 2 Been coming to Parks Ford for service for years. They are always friendly, helpful and have the right recommendations. Got me in and out in under 2 hours for an oil change and a front brake job. Thank you Michael Abati and Parks Ford! More

Over and Above!! Came in for my first regular oil change during a very busy time, expecting to be there a long time but they had us out in less than hour! In additio Came in for my first regular oil change during a very busy time, expecting to be there a long time but they had us out in less than hour! In addition: when I called Will Smith, the service person taking care of us, over to show him several areas of my 2014 Ford Fiesta's hood that had been hit with small rocks he recommended that they could touch them up or, if we liked, that he could give us some spot paint to touch it up. I decided to touch it up myself and he showed us how to apply the paint. I've bought many cars from Parks Ford just because of their great service!! Keep it up! More

Great job!! I had a wonderful experience! Will Smith provided great service! I was able to be on my way ahead of the time they promised too! Will definitely reco I had a wonderful experience! Will Smith provided great service! I was able to be on my way ahead of the time they promised too! Will definitely recommend to others! More

Excellent Service Went in this morning to get my vehicle serviced and Will Smith met me outside and offered his assistance to have my vehicle serviced and get me on my Went in this morning to get my vehicle serviced and Will Smith met me outside and offered his assistance to have my vehicle serviced and get me on my way. He checked back with me to let me know how much longer it would take. They found the problem and got me back on the road quickly.Great job Will smith and Parks Ford More

Excellent Service Our experience was excellent. We arrived after service hours and Donna who was working late to finish up continued to hang in with us, calling the Her Our experience was excellent. We arrived after service hours and Donna who was working late to finish up continued to hang in with us, calling the Hertz counter man who was also willing to come back in and look after us as we needed to be in Miami for the next morning. Nico was very professional in the way he understood and worked with us to get our vehicle back in action. All three people mentioned offered to stay late in order to look after us. Being from out of town (Canada) I really appreciated the level of caring and service. I would like to extend a special thank you to all three but especially Donna and Nico who really worked hard to get us looked after. Thanks again Wendy Godglick More

Great dealer, great people! Will return often. I've been doing business with Parks Ford for several years. Their service department is top-notch. Service advisor Niko Pacheco took his time to expl I've been doing business with Parks Ford for several years. Their service department is top-notch. Service advisor Niko Pacheco took his time to explain everything and is the utmost professional. Parks Ford service department has an aire of friendliness about it, is well organized, completes the service to my vehicle in a timely manner and does quality work. If you want timely quality outstanding service with a great dealer experience, Parks Ford is the place to go. J-Rrod More