Parks Ford of Wesley Chapel - Service Center

Went in for service left with a new car! I had taken my focus in for service because my passenger side window motor went out leaving the window down after an exhausting morning of errands wit I had taken my focus in for service because my passenger side window motor went out leaving the window down after an exhausting morning of errands with my 2yr old son. I dealt with Mike at the service desk first who was sympathetic to my emergency even though it was Saturday at 1 o'clock and the service dept was slammed he had Diagnostic done very quickly. However while I was waiting I decided to walk around and look at se cars to occupy my son. I starting thinking about trading in my focus for something new since the warranty was up and I was afraid paying for repairs would be a sign of things to come. I thought the deal wouldn't be possible since I still owed a substantial amount on it. I met David and he assured me that we could make a deal. So we did. I traded my car in and drove off with a low milage certified ore owned with a killer warranty and more importantly NO money out of pocket. My payments are virtually the same also. David made sure I was choosing a car that I would be happy with and that it was the right choice for my family. All of this was done while I had my toddler. The entire team was very patient and understanding. This dealership cares about Its customers. This is the second car I've purchased from parks because the service and staff are just amazing. The cars are pretty sweet also. More

Great Service Experience at Parks Ford My low pressure light came on for my tires. I stopped into the dealership and Mike was able to take care of it for me right away. They also washed m My low pressure light came on for my tires. I stopped into the dealership and Mike was able to take care of it for me right away. They also washed my car while it was there. This is the second vehicle I have purchased from this Ford dealership and would never go anywhere else to have my car serviced. Mike is always friendly and happy to help me when I come in. I feel like a valued customer. More

AIR BAG RECALL SERVICE Thank you Will Smith, it is always a pleasure to see your friendly smile and excellent attention to details and service. Although I had an unfriendly Thank you Will Smith, it is always a pleasure to see your friendly smile and excellent attention to details and service. Although I had an unfriendly telephone conversation with Danielle, you made sure that I was well taken care of not only for this situation, but, each time I visit there. You represent the true meaning of "customer service". My thanks also to Ellis Adams who got the ball rolling in order for me to receive a new airbag, and by putting my safety first. I appreciate you Mr. Adams. L.DeVaughn More

Great Service! Thanks Will, for getting me in so quickly and making sure my tires were in good shape! I go to school at night and I was concerned driving since I ke Thanks Will, for getting me in so quickly and making sure my tires were in good shape! I go to school at night and I was concerned driving since I kept losing pressure. I appreciate that you always make sure I am 100% satisfied. Plus you had her washed for me- that's an extra nice bonus! Thanks- Robin Piccinini More

Great dealer for servicing the life of my Ford I've used Parks Ford for my vehicle servicing needs since I purchased my Ford over 5 years ago. I've used both Alan Sarne and Ellis Adams since I can I've used Parks Ford for my vehicle servicing needs since I purchased my Ford over 5 years ago. I've used both Alan Sarne and Ellis Adams since I can remember. They have always been courteous and have always addressed my vehicle's needs with a smile. Because of them I will always continue to use Parks Ford for all my vehicle needs. More

EXCELLENT SERVICE Best dealership I have ever been to! I have been working with the service department at Parks Ford for a long time now, specifically Will Smith - an Best dealership I have ever been to! I have been working with the service department at Parks Ford for a long time now, specifically Will Smith - and it has been the most amazing experience! He is the Best! Will is knowledgeable, thorough, friendly and caring. I highly recommend this service department to any ford owner. More

Excellent Customer Service in the Service Department!! It's always a pleasure to take my 2014 Mustang GT in for Service at Parks Ford. My service advisor Mike Abati is the best!! He is knowledgeable, thor It's always a pleasure to take my 2014 Mustang GT in for Service at Parks Ford. My service advisor Mike Abati is the best!! He is knowledgeable, thorough, friendly and caring. I highly recommend using this dealerships service department!! More

Excellent service today as always In my 60 plus years of dealing with all kinds of car service places including dealerships, gas stations and the like, Mr.Will Smith of Parks Ford is w In my 60 plus years of dealing with all kinds of car service places including dealerships, gas stations and the like, Mr.Will Smith of Parks Ford is without question the best service agent I have ever had. He has made it a pleasure to visit Parks Ford every time I have a problem with my car. He is knowledgeable, thorough, friendly and caring. I came out of the place today smiling from ear to ear. More

Wow.. GREAT CUSTOMER SERVICE I stopped by for a minor issue and was greeted by Terrie Aurie. She was wonderful, attentive and and kept an eye on my car and got it back so quickly. I stopped by for a minor issue and was greeted by Terrie Aurie. She was wonderful, attentive and and kept an eye on my car and got it back so quickly. Even though it was a small problem, she initiated and started to explain my problem and also watched as my car was readied to come back out. She greeted me with a smile and i notice a warm heart to her conversation,. She is truly one a kind there, and I hope I can see her again when I bring my car back in for routine service. Terrie, thanks for making my day just a little brighter and fun.,,,, Hope to see you soon,.,.,.. More