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Parks Ford of Wesley Chapel - Service Center

Wesley Chapel, FL

4.8
414 Reviews

414 Reviews of Parks Ford of Wesley Chapel - Service Center

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June 19, 2013

VERY FRIENDLY---PROFESSIONIAL SERVICE---FAST----HIGHLY RECOMMENDED----car wash was highly appreciated also---I BOUGHT MY TRUCK THERE TEN YEARS AGO AND THE SERVICE IS MUCH BETTER NOW---WILL SMITH WAS GREAT More

by williamlpence
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Smith
Jun 25, 2013 -

Parks Ford of Wesley Chapel responded

What a nice review! Thank you for being such a loyal customer to our Dealership. It means a lot to us. We truly appreciate your business. Glad to hear Will took such good care of you! We look forward to seeing you the next time your truck needs service! Have a Great Summer! Best Regards, Jennifer Cofini Customer Relations

June 17, 2013

I stopped in for an oil change on a Friday afternoon. (no appointment). It was brought to my attention my rear brakes were shot, and needed to be replaced. Alan took great care, as well as the tech who sta More

by veg1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alan Sarne
Jun 19, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the review! Sorry to hear you needed brakes, but its great the technician spotted the problem during your service. Thank you for choosing Parks Ford Service, we appreciate your business! Best Regards, Jennifer Cofini Customer Relations

June 15, 2013

Service was great, everyone was very attentive. I received updates, never had to call, they called me. Very professional and helpful. I will definitely be using this dealership as my ford service cen More

by Jcssti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ellis Adams
Jun 19, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the review! Glad to hear your service experience was a positive one! Thank you for choosing Parks Ford Service! We are always here, no appt. necessary if anything ever comes up! Best Regards, Jennifer Cofini Customer Relations

June 06, 2013

I have been a faithful Ford customer for 2 F150's, my father/mother before me, my sister as well. I/we have always had dealings with Alan as our contact person. Last week Alan took care of my brakes, thi More

by MJPerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Jun 19, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the great Review! I will be sure to pass this along to Alan! We appreciate your loyalty to Alan and to Parks Ford. What a Great Story on the tires! Best Regards, Jennifer Cofini Customer Relations

June 05, 2013

Dealing with service advisors Alan, Brent, & Michael, has always been super. They they have always been very helpful and accommodating no matter what time I have called in for service needs. I will consi More

by jfonte11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne, Michael Abati
Jun 19, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the nice review! We appreciate your business and for choosing Parks Ford Service! Best Regards, Jennifer Cofini Customer Relations

June 02, 2013

i've been using your dealership for service for several years,and have always been pleased.The staff in the service area have been great people to do business with. I've been looking at the interne More

by kingsley1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alan Sarne, Paul Stokes, Will Bozeman
Jun 04, 2013 -

Parks Ford of Wesley Chapel responded

Thank you for taking the time and writing a review. We appreciate you being a loyal Parks Ford customer! We do appreciate your business and want to say Thank you! Enjoy your new truck! We look forward to seeing you for your first complimentary service! Best Regards, Jennifer Cofini Customer Relations

May 28, 2013

I recently had a couple of visits to the service department for my 1999 Ford Explorer. One was an oil change and the other was little more involved, but nothing too major. I did have a little issu More

by FordService
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2013

I had such a great experience at Park Ford dealership in Wesley Chapel...I was greeted by Will Smith who was a pleasure to deal with. He is so personable and made sure I knew what was going on with my car More

by Jonimic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
May 20, 2013 -

Parks Ford of Wesley Chapel responded

Thank you for the Great Review!! Will is new to Parks Ford, so we appreciate the feedback and happy to hear he took such good care of you. We appreciate your business! We Look forward to seeing you next time your vehicle needs Service! Best Regards, Jennifer Cofini Customer Relations

April 25, 2013

I recently needed service for my 2011 Ford F350 and called Alan Sarne at Parks Ford to schedule an appointment. I’ve been dealing with Alan for many years and tell everyone about how good Alan takes ca More

by djusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Apr 26, 2013 -

Parks Ford of Wesley Chapel responded

Thanks for the nice review about Alan, I will be sure to pass this along to him. We appreciate your loyalty to Alan and to Parks Ford. Thank you for your business!! It's nice to hear Alan exceeds your expectations! Look forward to seeing you for future services!! Best Regards, Jennifer Cofini Customer Relations

April 23, 2013

Hello I brought my 2005 dodge ram in for a oil change it was done in a timely fashion also got a free car was. I highly recommend this dealership Alan Sarne was my service advisor More

by tmajor145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne, Michael Abati
Apr 26, 2013 -

Parks Ford of Wesley Chapel responded

Glad to hear Alan took such good care of you! Thanks for your business! We look forward to seeing you for future services. Best Regards, Jennifer Cofini Customer Relations

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