Parks Ford of Wesley Chapel - Service Center

You won't regret going here. I bought my car in March, Frank was pleasant to work with and gave me an awesome deal! I've had two services since then and the service department has been amazing eve March, Frank was pleasant to work with and gave me an awesome deal! I've had two services since then and the service department has been amazing every time! More

I have a motor home that has a Ford chassis and drive train. I am a current customer of Parks Lincoln in Tampa and they could not assist with the issue that I had and recommended that I use Parks Ford of train. I am a current customer of Parks Lincoln in Tampa and they could not assist with the issue that I had and recommended that I use Parks Ford of Wesley Chappel as they had the knowledge, staff, equipment and facility to handle large vehicles. I called Bob Weinstock, explained my issue and made an appointment. I gave him some basic information and he said he would do some research and get back to me. Within a few minutes he called me back. When I arrived, Bob met me in the parking lot and escorted me in. He introduced me to Brent Thirkill who took over getting me registered. Both of them thoroughly explained the process and when to expect the vehicle to be ready. Bob actually "went the extra mile" and told me he would do further diagnostics for no additional costs in hopes of saving me some money, as this was going to be a costly repair. Brent called me several times with updates, which I appreciated. The vehicle was actually ready before promised and at the quoted price. I have bought and used many dealerships in my life and you just do not find this type of quality and personal customer service at other dealerships. These two guys "personalized" the service experience and that is why I commend them, will recommend them and will be returning with my other service needs. More

Will Smith is a true asset to Parks Ford and Ford itself. He did an outstanding job with organizing a shuttle and getting my truck fixed in a timely and thorough fashion. I would recommend Parks Ford for ser He did an outstanding job with organizing a shuttle and getting my truck fixed in a timely and thorough fashion. I would recommend Parks Ford for servicing and great customer service. Ask for Will Smith, he'll take care of you! More

Will was very cordial and explained thoroughly the services and the costs for the services that I needed to have done. He kept me informed of the progression because I waited at the dealership. Afte services and the costs for the services that I needed to have done. He kept me informed of the progression because I waited at the dealership. After the services were completed, Will explained what was done and what will be needed on my next service appointment. Will was very friendly, and even offered me water while I was waiting. He came and got me as soon as the services were completed. He went over the invoice and knowledgeably answered my questions. He escorted me to my car when it was ready. More

Great Service ! Our service writer ,Alan Sarne is the Best . He listened to my concerns and suggested the appropriate services that I needed . The service was done in a reasonable wait time and the pri Best . He listened to my concerns and suggested the appropriate services that I needed . The service was done in a reasonable wait time and the prices were fair . Ben Johnston San Antonio , Fl. 33576 More

Parks Ford has been an excellent dealership. Every time I need service, they always go above and beyond to make sure it is done correctly and on time. Alan Sarne has been my advisor for the past several I need service, they always go above and beyond to make sure it is done correctly and on time. Alan Sarne has been my advisor for the past several years through 3 cars that I have purchased at Parks Ford. He is really in touch with the customers needs and has excellent people skills. More

This was my first visit to Parks Ford. Will Smith was my Service Advisor and he was very professional and extremely pleasant to work with. He personally made my experience to Parks Ford ery positive and w Service Advisor and he was very professional and extremely pleasant to work with. He personally made my experience to Parks Ford ery positive and will ensure that I return to the dealership for all my future service needs. Will is definitely an asset to Parks Ford. More

Brought my 2012 Expedition in for warranty service. Mike Hallowell wrote up the ticket and took the time to make sure I told him everything I need to have done. The shuttle service was greatly appreciated. Hallowell wrote up the ticket and took the time to make sure I told him everything I need to have done. The shuttle service was greatly appreciated. A very nice experience overall. More