Parks Ford of Wesley Chapel - Service Center

Always Great Service!!!!! Our service advisor, Will Smith, always tells us "don't worry we'll take care of you" and true to his word he always does. Recently I called to see Our service advisor, Will Smith, always tells us "don't worry we'll take care of you" and true to his word he always does. Recently I called to see if they could squeeze me in at the last minute to get an oil change because I was do for one and needed to make a road trip the next day. Without hesitation Will told me to come in and they would "take care of me" :-) . They gave me a full service oil change and I was in and out much sooner than expected. We truly appreciate the personal care and reliable service we receive at Parks! More

Consistently Great Service Experience! I continue to be very impressed by my Service Advisor, Will Smith. He never disappoints. He was able to ensure my vehicle repair was completed same- I continue to be very impressed by my Service Advisor, Will Smith. He never disappoints. He was able to ensure my vehicle repair was completed same-day which enabled me to return to work the following day. This was very helpful and I appreciate him going the extra mile to make this happen! More

Service visit,always with a smile Stopped in twice today for service on two cars. Like always Will Smith and Mike helped make my visit pleasurable and welcomed. Thanks again hope you e Stopped in twice today for service on two cars. Like always Will Smith and Mike helped make my visit pleasurable and welcomed. Thanks again hope you enjoyed the pastries. More

Excellent Service Experience I have been a loyal service customer for many years. The service team @ Parks is completely committed to providing excellent customer service. I can a I have been a loyal service customer for many years. The service team @ Parks is completely committed to providing excellent customer service. I can always rest assured that when my vehicle is in for service, I have left it in good hands. Thanks Alan, Mike, Will & Brent, More

My Lime Fiesta has had excellent service at Parks Ford. Parks Ford is the only service I would have on my Ford product. Will Smith makes sure I get the best deals and quick, thorough checks of all the sy Parks Ford is the only service I would have on my Ford product. Will Smith makes sure I get the best deals and quick, thorough checks of all the system. I never worry about the condition of my vehicle. More

Awesome Experience I can't say enough good things about the service dept. at Parks Ford. Will Smith is always helpful and thorough. He kept me up to date with what the I can't say enough good things about the service dept. at Parks Ford. Will Smith is always helpful and thorough. He kept me up to date with what the repair would cost and how long it would be. Very personable, efficient service. Wouldn't go anywhere else. More

A+ Service Department, A+ Courtesy, A+ Knowledge, A+ Overall Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or f Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or faulty assembly. Wesley Chapel Ford has changed my perspective on dealership capability, service and expertise. Immediately following my initial means of contact via phone, I could tell I was in good hands. This dealership met my individual needs and concerns in a manor consistent with professional courtesy. Undoubtedly, my next visit will be with Wesley Chapel Ford based on this first, expectation exceeding, positive service consultation. More

Wonderful service department! I recently had a need to have my 2015 F-350 Dually in for service. Michael Abati was the Service Advisor who helped me with all the details pertaining I recently had a need to have my 2015 F-350 Dually in for service. Michael Abati was the Service Advisor who helped me with all the details pertaining to my repairs. He was very professional and courteous. He kept me up to date on the progress of the service and was accurate on the cost he quoted. I've used this dealership and service department before on my previous truck purchase and service needs. I highly recommend them! And a special thanks to Michael, the service team who takes care of all the work, Max who stayed late to drive me home when I dropped my truck off, and also to Will Smith, Service Advisor, who took care of the final details when I picked up my truck. More

Rear Differential Repair I had been experiencing a whirring noise from the rear of my vehicle for a while, and just wasn't able to associate the sound with the problem. As soo I had been experiencing a whirring noise from the rear of my vehicle for a while, and just wasn't able to associate the sound with the problem. As soon as I was able to pinpoint it with the help of another person, I knew that I had to get it into a dealership asap. I called Will Smith late in the day, and he was able to schedule me into Parks Ford first thing in the morning, with assurance of a rental that I could use. Will is great, and every time I call him the appointments are always rapid and most convenient according to my schedule. Even while my truck is at the dealership, the updates and communication are always excellent. Will is definitely my go-to guy, and he's always ready to help. I just got my Raptor back today after a couple days, and the absence of the noise is amazing. Although I've never met the Ford technicians, they definitely deserve recognition. Rear end differential repair can often be difficult and complex, and I thank them for their rapid diagnosis and repair. They definitely take care of my truck every time I'm there. I've developed a genuine relationship with Parks Ford, and even though I recently moved and travel there from Lakeland, the comfort and trust I feel is worth the 13 mpg of my Ford Raptor. More