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Parks Ford of Wesley Chapel - Service Center
Wesley Chapel, FL
414 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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414 Reviews of Parks Ford of Wesley Chapel - Service Center
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July 27, 2014
Oil and Filter change Just wanted to commend your employee Brent Thirkill on his excellent customer service. Brent was very friendly, professional and knowledgeable. A cr Just wanted to commend your employee Brent Thirkill on his excellent customer service. Brent was very friendly, professional and knowledgeable. A credit to Parks Ford. More
by joseto2
July 24, 2014
Basic Maintenance Will Smith has been extremely friendly and helpful on the occassions that I have had to bring my vehicle to them. All of my work is performed on my c Will Smith has been extremely friendly and helpful on the occassions that I have had to bring my vehicle to them. All of my work is performed on my company vehicle, so I do not pay for any of the maintenance. I do appreciate being notified when there is a recall on my vehicle since I drive a substantial amount of miles per year. More
by jsnyder6400
Employees Worked With
Will Smith
July 23, 2014
Excellent Service Every time I go to this dealership I have excellent service. I would definitely recommend them. They are courteous, knowledgeable, and professional. T Every time I go to this dealership I have excellent service. I would definitely recommend them. They are courteous, knowledgeable, and professional. They really care about customer service. More
by lasll
Employees Worked With
Niko Pacheco Service Advisor
July 23, 2014
Went for usual oil change; Had a small issue with a front-end Vibration in our F150 from the tires, so we went in for an oil change, tire rotation, and balancing. Will helped ge Had a small issue with a front-end Vibration in our F150 from the tires, so we went in for an oil change, tire rotation, and balancing. Will helped get me right in, even though I am a usual walk-in, and I only waited about an hour. More
by Anthony Santoro
Employees Worked With
Will Smith
July 23, 2014
Oil Change Had a great experience at Parks Ford. NIKO was very professional and quick to take care of getting my first oil change done on my new Mustang. The p Had a great experience at Parks Ford. NIKO was very professional and quick to take care of getting my first oil change done on my new Mustang. The people that work at this dealership really care about their customers. They are courteous and always happy to see you and take care of your vehicle needs. Brett, the sales associate that sold me my car also took the time to come over and talk to me to fine out how I was enjoying my new car! A great place to go for service and purchases. I highly recommend Parks Ford of Wesley Chapel. Margie C. More
by openup1
Employees Worked With
Niko, Brett Rumford
July 22, 2014
OUTSTANDING SERVICE! NIKO is very prompt & professional. MICHAEL is extremely articulate. I asked very little questions because they both answered & took care of all conce NIKO is very prompt & professional. MICHAEL is extremely articulate. I asked very little questions because they both answered & took care of all concerns up front. More
by COUTAIN
Employees Worked With
Niko, Michael Abati
July 17, 2014
Service Advisor Brent Brent is the man he is always there to give you great service above and beyond what anyone can every ask for, he makes you feel at ease from the begin Brent is the man he is always there to give you great service above and beyond what anyone can every ask for, he makes you feel at ease from the beginning to the end and even after your done. Brent he is the face of that service department and the company ..... Thank you very much for all you have done Brent More
by gt0423
July 16, 2014
I MET WILL SMITH! WIll Smith helped me get my AC to stop making a horrible clicking noise. As soon as i walked in Will was attentive and upbeat. There were issues with WIll Smith helped me get my AC to stop making a horrible clicking noise. As soon as i walked in Will was attentive and upbeat. There were issues with my warranty coverage but WIll was understanding about the whole process and helped me save money wherever he could. When i came back to pick up my car he was there and i received the same excellent level of service. More
by MUpchurch
Employees Worked With
Will Smith
July 15, 2014
Top Notch Service Department! I leased my Ford Explorer from Parks Ford in 2013 and have several experiences with Parks Ford Service Department over the last year. While the lease I leased my Ford Explorer from Parks Ford in 2013 and have several experiences with Parks Ford Service Department over the last year. While the lease/ delivery process with Will Bozeman was smooth and painless, I'm also extremely pleased with the level of service I've received from the service team- and particularly Service Advisor, Will Smith. He is knowledgeable, professional, friendly and has consistently provided the highest levels of customer service. Not only do I have a great Ford vehicle, I have a great place to get it serviced - and am happy to recommend Parks Ford to anyone who wants the same. More
by planet8jmh
Employees Worked With
Will Bozeman, Will Smith
July 15, 2014
Rear A/C not working I came in today to get my rear A/C checked. When I pulled up, the service reception greeted me, took my info and lead me to service advisor Will Smith I came in today to get my rear A/C checked. When I pulled up, the service reception greeted me, took my info and lead me to service advisor Will Smith. I told him my problem and he took my vehicle right in, diagnosed my problem very quickly and gave me a reasonable quote and an excellent turn around time for repair. Can you ask for more? More
by darobin58
Employees Worked With
Will Smith
