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Parks Ford of Wesley Chapel - Service Center
Wesley Chapel, FL
510 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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510 Reviews of Parks Ford of Wesley Chapel - Service Center
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July 12, 2018
Amazing Service Department After purchasing my Ford Edge over 2 years ago I Have returned for regular maintenance and exceptional customer service at Parks Ford. My service ad After purchasing my Ford Edge over 2 years ago I Have returned for regular maintenance and exceptional customer service at Parks Ford. My service advisor Brett has always been friendly, efficient and an absolute pleasure to deal with. Couldn’t ask for better service from the time I check my vehicle in to the time I pick it up. They make everything so easy and are always ready to help. More
by Megandean155
Employees Worked With
Brett Rumford
July 11, 2018
Thank you David Sanchez we bought a new Ford F 150 and wanted a new tunnel cover for it . David oreded it for us and called when it came in to set up a time to put it on. We we bought a new Ford F 150 and wanted a new tunnel cover for it . David oreded it for us and called when it came in to set up a time to put it on. We went in and it was put on. The he called to make sure we were happy wit it and if we had any concerns with it. thank for the great service. More
by Larry76
June 30, 2018
First Visit to Parks Ford I visited Parks Ford of Wesley Chapel this week (Tuesday, June 26, 2018). I originally called on the phone and spoke with Donna Grenke and Jeff Wilde I visited Parks Ford of Wesley Chapel this week (Tuesday, June 26, 2018). I originally called on the phone and spoke with Donna Grenke and Jeff Wilder. Donna was so wonderful and very pleasant. She transferred me to Jeff Wilder who greatly assisted me. During my visit to get a key made and general check-up for my 2005 Ford 500 (oil check, fluids, tire pressure, etc.), the crew I spoke and worked with could not have been more helpful. I worked with David Sanchez, Joe Bolin and Byron (don't remember last name). These guys were so nice and really took the time to explain what was going on and just being informative on my car and other issues I had questions about. I was thoroughly impressed with David Sanchez, Joe Bolin, Jeff Wilder, Byron and especially Donna Grenke. Great crew. They made my visit to Parks Ford very pleasant. Jeff Wilder made sure I got a VA discount. I certainly appreciated that. I have a new car dealer now! Thank you again everyone for everything and the time you spent with me. Jeff Rosiek More
by SpringerDad
April 13, 2018
Best Service Center!! This is one of the best dealerships I've ever been too!! The Service Driver Manager named Will is the best! Very friendly and helpful. I bought my car This is one of the best dealerships I've ever been too!! The Service Driver Manager named Will is the best! Very friendly and helpful. I bought my car at this dealership and I will recommend friends to do the same!! Also the salesman named Tony is awesome too!! Just all around friendly and helpful staff!! More
by Misterfive0
Employees Worked With
Tony Rabbat, Will Smith
April 06, 2018
Joe Rocks Thank you for the excellent service- always a pleasure dealing with Joe !! We appreciate all you do for us , always willing to work us in at a moment Thank you for the excellent service- always a pleasure dealing with Joe !! We appreciate all you do for us , always willing to work us in at a moments notice . More
by Hbromiley77
Employees Worked With
Joe Bolin
March 06, 2018
Impeccable Service We came home from vacation when i got home my tire was flat. We needed the tire fixed that day as we were flying then next day. I called Parks Ford an We came home from vacation when i got home my tire was flat. We needed the tire fixed that day as we were flying then next day. I called Parks Ford and spoke with Marissa Kasperitis and she jumped on this ASAP, she asked all the right questions, kept me in the loop and got the job done. I have in my life dealt with customer service of all types and Marissa Tops them all. a Professional, knows her job well, pleasant to talk to. More
by DanB
Employees Worked With
Marissa Kasperitis
February 13, 2018
Excellent customer service!! Will Smith is AWESOME. Always very helpful when I bring my car in for oil changes etc. He is an asset to that department! A++ Will Smith is AWESOME. Always very helpful when I bring my car in for oil changes etc. He is an asset to that department! A++ More
by openup1
Employees Worked With
Will Smith
February 02, 2018
Great Service Will, is very professional and does everything possible to keep customers informed of the status of their service and get me on the way home as soon Will, is very professional and does everything possible to keep customers informed of the status of their service and get me on the way home as soon as possible. More
by James Throckmartin
Employees Worked With
Will Smith
January 09, 2018
Brett Rumford Service Advisor No b.s. at this service department. Everyone and especially Brett Rumford is honest, forthright, definitive, and helpful. No sense going anywhere else No b.s. at this service department. Everyone and especially Brett Rumford is honest, forthright, definitive, and helpful. No sense going anywhere else when you'll get the truth the first time. Thanks Brett for giving me faith in Parks Ford. More
by THOMAS DAMICO
Employees Worked With
Brett Rumford, Greg Longley
December 17, 2017
Excellent Customer Service I brought my 2017 Ford Edge in for a scheduled maintenance check. Brett Rumford was extremely knowledgeable and he answered all my questions to my sat I brought my 2017 Ford Edge in for a scheduled maintenance check. Brett Rumford was extremely knowledgeable and he answered all my questions to my satisfaction. He was friendly and professional. My SUV was serviced in less time than I was told; needless to say, I was pleased! More
by Ezell Yvonne
Employees Worked With
Brett Rumford
