Parks Ford of Wesley Chapel - Service Center

Excellent Customer Service in the Service Department!! It's always a pleasure to take my 2014 Mustang GT in for Service at Parks Ford. My service advisor Mike Abati is the best!! He is knowledgeable, thor It's always a pleasure to take my 2014 Mustang GT in for Service at Parks Ford. My service advisor Mike Abati is the best!! He is knowledgeable, thorough, friendly and caring. I highly recommend using this dealerships service department!! More

Excellent service today as always In my 60 plus years of dealing with all kinds of car service places including dealerships, gas stations and the like, Mr.Will Smith of Parks Ford is w In my 60 plus years of dealing with all kinds of car service places including dealerships, gas stations and the like, Mr.Will Smith of Parks Ford is without question the best service agent I have ever had. He has made it a pleasure to visit Parks Ford every time I have a problem with my car. He is knowledgeable, thorough, friendly and caring. I came out of the place today smiling from ear to ear. More

Wow.. GREAT CUSTOMER SERVICE I stopped by for a minor issue and was greeted by Terrie Aurie. She was wonderful, attentive and and kept an eye on my car and got it back so quickly. I stopped by for a minor issue and was greeted by Terrie Aurie. She was wonderful, attentive and and kept an eye on my car and got it back so quickly. Even though it was a small problem, she initiated and started to explain my problem and also watched as my car was readied to come back out. She greeted me with a smile and i notice a warm heart to her conversation,. She is truly one a kind there, and I hope I can see her again when I bring my car back in for routine service. Terrie, thanks for making my day just a little brighter and fun.,,,, Hope to see you soon,.,.,.. More

Excellent Customer Service I always bring my Ford Edge to Parks Ford of Wesley Chapel. They have a excellent service department. Everyone is so kind, warm, and welcoming. I a I always bring my Ford Edge to Parks Ford of Wesley Chapel. They have a excellent service department. Everyone is so kind, warm, and welcoming. I always work with Will Smith, but everyone I have met has been awesome! I would highly recommend this dealership both for their excellent selection and outstanding service department! More

Service Review I brought my 2014 Mustang in for it's first service call which includes an oil change and tire rotation. Will Smith checked me in and told me it woul I brought my 2014 Mustang in for it's first service call which includes an oil change and tire rotation. Will Smith checked me in and told me it would take about an hour. During my wait, he answered all my questions. He is very friendly and knowledgeable. As promised, my car was ready about 45 minutes later. I like going to this dealership because every time I stop in, the entire staff is friendly. Thank you. More

Reliable and Friendly Service Department I found Parks Ford on the Internet. Since my first visit to the Service department for routine car maintenance I have been very pleased with the serv I found Parks Ford on the Internet. Since my first visit to the Service department for routine car maintenance I have been very pleased with the service that I have received from Will Smith, service rep, and the mechanics. Will is always friendly and assures me that my car will be well taken care of. I also like that I can bring my car in for service on Saturdays without an appointment. More

Superb Professionalism in their Service Department On beginning our week vacation to the mountains, we realized we had no brakes. AAA towed our Ford F-250 and we were greeted by Will Smith with a smil On beginning our week vacation to the mountains, we realized we had no brakes. AAA towed our Ford F-250 and we were greeted by Will Smith with a smile. We had no smile in return as we had taken our truck to St. Pete AutoNation to have the brakes inspected twice, and they found nothing wrong. The brake mechanic at Parks Ford said it should have been noticed that the brake line was twisted. Needless to say, this could have been much worse. I told Mr. Smith that I would definitely write a review of his "superior service with a smile" when we returned safely. So thank you so much for doing a great job and to the mechanic who performed the work (wish I knew his name). You definitely take pride in your work--much needed these days!!! More

The Service Department Rocks!!! My car had a unique issue that required several trips to the service department. Each time I had to explain what the problem was, my awesome service My car had a unique issue that required several trips to the service department. Each time I had to explain what the problem was, my awesome service rep Will Smith listened to me and asked questions to make sure he understood exactly what the problem was so he could relay it. Ellis Adams also made sure that the repairs would be covered under warranty and always returned my phone calls promptly. After several calls to Ford and some diligence, my wonderful mechanic, Jason, was able to find the problem and fix it. I have never been so relieved!!! Will, Ellis and Jason are superb!! If you ever need to have your car serviced, ask for Will and he will take care of you. You will not be disappointed!!! Thank you Will, Ellis and Jason!!! More

Excellent Service Dept Been coming to Parks Ford for service for years. They are always friendly, helpful and have the right recommendations. Got me in and out in under 2 Been coming to Parks Ford for service for years. They are always friendly, helpful and have the right recommendations. Got me in and out in under 2 hours for an oil change and a front brake job. Thank you Michael Abati and Parks Ford! More