Parks Ford of Wesley Chapel - Service Center

Will Smith and of of Parks Ford Rocks! Will Smith continues to amaze me with his customer service! He always recognizes us, greets us by name, assures us he will take expedient good care of Will Smith continues to amaze me with his customer service! He always recognizes us, greets us by name, assures us he will take expedient good care of our needs at a reasonable cost and actually DOES! He has never let us down! We have purchased both new and used vehicles at Parks Ford and couldn't be more impressed with the level of customer service from the Service and Sales men! I wish GM T. Mullane and Service advisor Will Smith could train all of the Tampa area service sectors on customer service! It's rare these days to be truly treated as a valued customer. I have and will continue to refer friends and family to Parks Ford for Sales and Service! Great Job guys! More

Train Wreck So the dealership installs an after market clutch. Never said anything about voiding the warranty. Transmission is missing in third gear. They char So the dealership installs an after market clutch. Never said anything about voiding the warranty. Transmission is missing in third gear. They charge 640 dollars to "troubleshoot" the problem they created. Then they want 5300 dollars to repair the car. BTW the parts were 400 dollars so they wanted 4900 dollars for labor with technicians who have had no formal training unlike their ads say. Never ever buy a car from there. More

Always Great Service!!!!! Our service advisor, Will Smith, always tells us "don't worry we'll take care of you" and true to his word he always does. Recently I called to see Our service advisor, Will Smith, always tells us "don't worry we'll take care of you" and true to his word he always does. Recently I called to see if they could squeeze me in at the last minute to get an oil change because I was do for one and needed to make a road trip the next day. Without hesitation Will told me to come in and they would "take care of me" :-) . They gave me a full service oil change and I was in and out much sooner than expected. We truly appreciate the personal care and reliable service we receive at Parks! More

Consistently Great Service Experience! I continue to be very impressed by my Service Advisor, Will Smith. He never disappoints. He was able to ensure my vehicle repair was completed same- I continue to be very impressed by my Service Advisor, Will Smith. He never disappoints. He was able to ensure my vehicle repair was completed same-day which enabled me to return to work the following day. This was very helpful and I appreciate him going the extra mile to make this happen! More

Service visit,always with a smile Stopped in twice today for service on two cars. Like always Will Smith and Mike helped make my visit pleasurable and welcomed. Thanks again hope you e Stopped in twice today for service on two cars. Like always Will Smith and Mike helped make my visit pleasurable and welcomed. Thanks again hope you enjoyed the pastries. More

Excellent Service Experience I have been a loyal service customer for many years. The service team @ Parks is completely committed to providing excellent customer service. I can a I have been a loyal service customer for many years. The service team @ Parks is completely committed to providing excellent customer service. I can always rest assured that when my vehicle is in for service, I have left it in good hands. Thanks Alan, Mike, Will & Brent, More

My Lime Fiesta has had excellent service at Parks Ford. Parks Ford is the only service I would have on my Ford product. Will Smith makes sure I get the best deals and quick, thorough checks of all the sy Parks Ford is the only service I would have on my Ford product. Will Smith makes sure I get the best deals and quick, thorough checks of all the system. I never worry about the condition of my vehicle. More

Awesome Experience I can't say enough good things about the service dept. at Parks Ford. Will Smith is always helpful and thorough. He kept me up to date with what the I can't say enough good things about the service dept. at Parks Ford. Will Smith is always helpful and thorough. He kept me up to date with what the repair would cost and how long it would be. Very personable, efficient service. Wouldn't go anywhere else. More

A+ Service Department, A+ Courtesy, A+ Knowledge, A+ Overall Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or f Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or faulty assembly. Wesley Chapel Ford has changed my perspective on dealership capability, service and expertise. Immediately following my initial means of contact via phone, I could tell I was in good hands. This dealership met my individual needs and concerns in a manor consistent with professional courtesy. Undoubtedly, my next visit will be with Wesley Chapel Ford based on this first, expectation exceeding, positive service consultation. More