Parks Ford of Wesley Chapel - Service Center

John was my advisor and he was awesome! He kept me up to speed with my cars work since it was a lengthy fix. I will request John for my future work. He kept me up to speed with my cars work since it was a lengthy fix. I will request John for my future work. More

Ford Mobile service came to my house for a recall on the wiper motor. The tech was very professional and completed the inspection in good time. One thing which needs to be improved on is the vehicle inspect wiper motor. The tech was very professional and completed the inspection in good time. One thing which needs to be improved on is the vehicle inspection report is designed for a ICE vehicle and a number of items which were checked as good are not on a EV. Makes the process of filing out the form questionable as to if any item was even looked at. More

Dropped off on time Returned on time Job well done Completed everything I wanted and requested. Completed everything I wanted and requested. More

Able to drop off car at my convenience, service work done quickly and ahead of estimated time. quickly and ahead of estimated time. More

Service team is awesome. They are very timely and attentive. Never have any issues when dealing with them and they always go above and beyond to make sure I am in and out qui They are very timely and attentive. Never have any issues when dealing with them and they always go above and beyond to make sure I am in and out quickly More

Ricky Rodregues was very helpful and courteous. The service department was very busy and took several days to get my car back but I had a lot of things done to it. The service department was very busy and took several days to get my car back but I had a lot of things done to it. More

Marc is a great customer service rep. Everyone at Ford was kind and helpful while getting my truck fixed. Everyone at Ford was kind and helpful while getting my truck fixed. More

Working with Marc Calo was a pleasure. He answered all our concerns with no issues. We have been to several ford dealerships for our 2019 Ford Edge from RI, Tallahassee, Jacksonville and t He answered all our concerns with no issues. We have been to several ford dealerships for our 2019 Ford Edge from RI, Tallahassee, Jacksonville and the service with Marc by far was superior. I highly recommend working with Marc Calo at Parks Ford for all your service needs. ⭐️⭐️⭐️⭐️⭐️ More

My car was throwing a code 1450 and stalling while driving. A very very unsafe dangerous condition. Nobody could diagnose the problem offering a solution. Parks was the same, though this time Cy driving. A very very unsafe dangerous condition. Nobody could diagnose the problem offering a solution. Parks was the same, though this time Cynthia refused to give up. She pushed her technical team. Finally found the cause after a significant effort. The repairs were made, and the car is running and no longer stalling. Eternally great full for Cynthia's tenacity. More

Great service, professional staff. Cynthia was amazing. Service department always does a great job. Definitely we go again Cynthia was amazing. Service department always does a great job. Definitely we go again More