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Parks Ford of Wesley Chapel - Service Center

Wesley Chapel, FL

4.8
445 Reviews

445 Reviews of Parks Ford of Wesley Chapel - Service Center

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May 11, 2016

Ecoboost Vibration I own a 2016 Mustang Ecoboost automatic that I purchased from Parks Ford of Wesley Chapel.(One of 3 that I have bought or leased from them and quite p More

by Michael Fontaine
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sylina Radney
April 22, 2016

Service I recently had a service appointment with this dealership and had a great experience. Will Smith greeted me and was very attentive when I was describi More

by Donna Kestranek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Apr 27, 2016 -

Parks Ford of Wesley Chapel responded

Thank you for servicing your vehicle with us. We appreciate your business. We are happy Will took great care of you! Best Regards, The Parks Ford Team

January 28, 2016

Best car experience ever Duber and Walter were absolutely the best. Both were outstanding in sales and service and we will shop with them on our next vehicle purchase. Carlos More

by A very happy Steve and Susan P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Petrone, Duber Garzon, Carlos Gonzalez, Walter Santoni
Jan 28, 2016 -

Parks Ford of Wesley Chapel responded

Congratulations on the purchase of your new vehicle! We appreciate you choosing Parks Ford, and Thank you again for your business. We look forward to seeing you for your complimentary first service! Best Regards, The Parks Ford Team

January 26, 2016

Customer Service GREAT I took my new to me F250 in for warranty work. Will Smith was wonderful. I had to wait on the vehicle and he took it right in and did his best to ma More

by lovemytruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Jan 28, 2016 -

Parks Ford of Wesley Chapel responded

Thank you for choosing our Service Department! Its always nice to hear Will took great care of you. We appreciate your business, and we are here if you need us! Best Regards, The Parks Ford Team

January 21, 2016

Another great experience! I was driving by and stopped without an appointment to see if I could address some minor issues. Nick was amazing and fixed my broken visor himself wi More

by Reviewer1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Will Smith
Feb 08, 2016 -

Parks Ford of Wesley Chapel responded

Great to hear it was a quick and easy visit! Thanks again for choosing Parks Ford! Best Regards, The Parks Ford Team

January 07, 2016

Customer Service Extraordnaire Will Smith probably developed some sort of secret charisma that he uses to maintain complete confidence with the customers and employees by creating a More

by henry2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Jan 18, 2016 -

Parks Ford of Wesley Chapel responded

You were in good hands with Will Smith! We appreciate you driving all the way from Ocala for your service needs. Thank again, and we are always here if any questions or concerns arise about your vehicle! Best Regards, The Parks Ford Team

December 30, 2015

Don't do it! Scheduled service. After the FIRST full day and $1400 in services, no improvement in the F150's running ability. Merry Christmas. Rescheduled service More

by Thanks but no thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
This just happens to be the person at the counter, someone else is making the diagnoses and recommendations., Alan Sarne
Jan 15, 2016 -

Parks Ford of Wesley Chapel responded

We apologize you are experiencing automotive concerns with your F-150. We are so sorry to hear after the repairs that were made that you are still having concerns. Ellis Adams our service director has reached out to you via phone and email. Please give us a call, so we can make this right for you. Thank you, Jennifer Cofini

December 16, 2015

Extreemly excelent service in the service department Allen Sarne provided Superior customer service. His knowledge of Ford and Ford products continuously prove to be an asset for ford customers. Mr Sarne More

by rdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Dec 16, 2015 -

Parks Ford of Wesley Chapel responded

Thanks for the nice review. Yes we are lucky to have Allen. Its nice to hear you count on him and he provides you with excellent service. Happy Holidays! The Parks Ford Team

November 19, 2015

Great Dealership to do business with I have been taking my Ford F150 here for service for years. I deal with Will Smith who knows me and always treats me well. His attention to detail a More

by DWTampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Dorian Sinclair
Nov 19, 2015 -

Parks Ford of Wesley Chapel responded

We appreciate you choosing Parks Ford! Its great to hear Will Smith takes good care of you! We look forward to seeing you on future visits! Best Regards, The Parks Ford Team

November 14, 2015

Another awsome experience Met with Ricky in service and Donna+Gus in parts. They were cheerful, quick to react and solved my problems including very quickly finding the right p More

by sonny
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
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