Parks Ford of Wesley Chapel - Service Center

My Lime Fiesta has had excellent service at Parks Ford. Parks Ford is the only service I would have on my Ford product. Will Smith makes sure I get the best deals and quick, thorough checks of all the sy Parks Ford is the only service I would have on my Ford product. Will Smith makes sure I get the best deals and quick, thorough checks of all the system. I never worry about the condition of my vehicle. More

Awesome Experience I can't say enough good things about the service dept. at Parks Ford. Will Smith is always helpful and thorough. He kept me up to date with what the I can't say enough good things about the service dept. at Parks Ford. Will Smith is always helpful and thorough. He kept me up to date with what the repair would cost and how long it would be. Very personable, efficient service. Wouldn't go anywhere else. More

A+ Service Department, A+ Courtesy, A+ Knowledge, A+ Overall Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or f Personally, I have a short fuse for dealership visits, especially when the appointment entails the correction of a production line miscalculation or faulty assembly. Wesley Chapel Ford has changed my perspective on dealership capability, service and expertise. Immediately following my initial means of contact via phone, I could tell I was in good hands. This dealership met my individual needs and concerns in a manor consistent with professional courtesy. Undoubtedly, my next visit will be with Wesley Chapel Ford based on this first, expectation exceeding, positive service consultation. More

Wonderful service department! I recently had a need to have my 2015 F-350 Dually in for service. Michael Abati was the Service Advisor who helped me with all the details pertaining I recently had a need to have my 2015 F-350 Dually in for service. Michael Abati was the Service Advisor who helped me with all the details pertaining to my repairs. He was very professional and courteous. He kept me up to date on the progress of the service and was accurate on the cost he quoted. I've used this dealership and service department before on my previous truck purchase and service needs. I highly recommend them! And a special thanks to Michael, the service team who takes care of all the work, Max who stayed late to drive me home when I dropped my truck off, and also to Will Smith, Service Advisor, who took care of the final details when I picked up my truck. More

Rear Differential Repair I had been experiencing a whirring noise from the rear of my vehicle for a while, and just wasn't able to associate the sound with the problem. As soo I had been experiencing a whirring noise from the rear of my vehicle for a while, and just wasn't able to associate the sound with the problem. As soon as I was able to pinpoint it with the help of another person, I knew that I had to get it into a dealership asap. I called Will Smith late in the day, and he was able to schedule me into Parks Ford first thing in the morning, with assurance of a rental that I could use. Will is great, and every time I call him the appointments are always rapid and most convenient according to my schedule. Even while my truck is at the dealership, the updates and communication are always excellent. Will is definitely my go-to guy, and he's always ready to help. I just got my Raptor back today after a couple days, and the absence of the noise is amazing. Although I've never met the Ford technicians, they definitely deserve recognition. Rear end differential repair can often be difficult and complex, and I thank them for their rapid diagnosis and repair. They definitely take care of my truck every time I'm there. I've developed a genuine relationship with Parks Ford, and even though I recently moved and travel there from Lakeland, the comfort and trust I feel is worth the 13 mpg of my Ford Raptor. More

Quality Service Parks Service is always very professional. They provide clear and concise information, and are willing to work towards a customer's goals and needs. Parks Service is always very professional. They provide clear and concise information, and are willing to work towards a customer's goals and needs. Will Smith is very personable and knowledgeable. More

Safety Recall Service & Protection Plan Analysis Will Smith (Not the Actor) did an excellent job serving my needs. He was professional, prompted and extremely helpful. If he couldn't answer/address Will Smith (Not the Actor) did an excellent job serving my needs. He was professional, prompted and extremely helpful. If he couldn't answer/address my needs himself, he found or told me he would find someone who could ... then made it happen. I look forward to being service by Will in the future. In addition, and though I didn't have an appointment, Carlos Rodriquez rearranged his workload to answer all my questions, and even run some proposals, about extended warranty plans for my recently purchased CPO Fusion. Both gentlemen meet/exceeded my expectations for services and represented Parks Ford of Wesley Chapel extremely well. Sincerely, COL(R) Pete Quinn More

Great customer service I recently came for an oil change and noticed a day later oil on the ground. Returned to the dealer and spoke with Will Smith. They fixed the problem I recently came for an oil change and noticed a day later oil on the ground. Returned to the dealer and spoke with Will Smith. They fixed the problem at no charge. Great customer service from the service department. More

Service Dept I have dealt with Will Smith numerous times for service on my vehicles. Each time he has exceeded my expectations and provided excellent customer ser I have dealt with Will Smith numerous times for service on my vehicles. Each time he has exceeded my expectations and provided excellent customer service. He made me feel confident that the issue would be resolved and he delivered. He is professional and a pleasant person to deal with. Thank you Will for being such a big help each time I have brought my vehicles in. More