Parks Ford of Wesley Chapel - Service Center

My wife and I stopped in this dealership with no intention of buying a vehicle. Our salesperson, Gil Bravo, was amazing. He was friendly, courteous, and made the entire experience pleasant. He wa intention of buying a vehicle. Our salesperson, Gil Bravo, was amazing. He was friendly, courteous, and made the entire experience pleasant. He was very knowledgeable in the product and went above and beyond customer satisfaction. The sales manager, Frank Lacey, was likable and approached us and shook our hands. He was very professional and was able to work with us get our 2020 Ford Edge with a reasonable price without any pressure or the "back and forth" routine. The finance manager, Justin Kokenda, was a great guy and easy to work with. He didn't push anything on us and visually displayed all of our payment options explaining each scenario and product. He answered any questions we had and gave us plenty of time to decide what would be the best decision for us in choosing which route to take. Gil Bravo, Frank Lacey, and Justin Kokenda were a team that I had the pleasure of doing business with that really provided great customer service. They gave us a reason to shop there again in the future. We're looking forward to giving them our business when we get our Ford Explorer in the near future. Yes, I would recommend these guys and this clean, good-vibe, dealership. More

Thanks to Tanner Goktepe for making our experience at Parks Ford wonderful he helped us get a good deal on our new vehicle. The staff here in general is great. Parks Ford wonderful he helped us get a good deal on our new vehicle. The staff here in general is great. More

I would like to thank my sales team at Parks Ford.. Great customer service provided by all A special thanks to Tanner Goktepe and his partner Greg Babcock.. Both helped me get a great deal on my new 2021 Ra customer service provided by all A special thanks to Tanner Goktepe and his partner Greg Babcock.. Both helped me get a great deal on my new 2021 Ranger Lariat . To my amazement they delivered my new truck to my home Great service provided by all at Parks Ford More

Destin went above and beyond in his service of my vehicle. From explanation of services needed, to status updates, and final delivery. Outstanding experience all around! Will definitely be back and l vehicle. From explanation of services needed, to status updates, and final delivery. Outstanding experience all around! Will definitely be back and let other Ford owners know of the great experience. More

Will Smith in the service Department is the best. He is a man of his word. Will went out of his way to get my truck serviced and get me back on the road. Thanks Mr. Smith man of his word. Will went out of his way to get my truck serviced and get me back on the road. Thanks Mr. Smith More

I visited Parks Ford in Wesley Chapel for inspection and work a Ford Safety Recall. My appointment was right on time, the waiting area was safely spaced for customers, and Justin Laquerre, my service rep, p work a Ford Safety Recall. My appointment was right on time, the waiting area was safely spaced for customers, and Justin Laquerre, my service rep, performed perfectly. More

Buying my Ford F 150 was a wonderful experience. But that is where it ends. Please plan another dealership for the service. Simple tasks they can't do. that is where it ends. Please plan another dealership for the service. Simple tasks they can't do. More

My wife and I had a great experience buying a F150 with John Alexander with Wesley Chapel Ford. He was very polite and patient with us. John Alexander with Wesley Chapel Ford. He was very polite and patient with us. More