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Parks Ford of Wesley Chapel - Service Center

Wesley Chapel, FL

4.8
473 Reviews

473 Reviews of Parks Ford of Wesley Chapel - Service Center

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July 16, 2021

I take my car to parks Ford for routine oil changes and needed services . The service department gives great customer service , my rep is always Destin and he is always friendly and accommodating. I will c More

by Pugmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Parks Ford of Wesley Chapel responded

We appreciate your kind words! We are happy to hear Destin takes excellent care of you during your service visits. We look forward to seeing you on future visits!

July 16, 2021

Great place to get the old Ford serviced. Destin is my go to guy. I’ve dealt with a lot of service departments over the years Parks is the best. More

by rewolc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Parks Ford of Wesley Chapel responded

We really appreciate your feedback! Thank you for choosing Parks Ford of Wesley Chapel, and trusting us with your vehicles!

July 15, 2021

Destin is my service writer, gets me in and out no issues. Highly recommend Destin for your service, professional at his best. Keep up the great work. More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2021

I had a recall on my brand new F150. TBH I wasn't very happy...that all changed when my NEW permanent Service Advisor Destin greeted me with a smile and turned my day around. No kidding he had the work do More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Parks Ford of Wesley Chapel responded

Thanks for the five star review John! Happy to hear Destin took excellent care of you! We appreciate you choosing Parks Ford of Wesley Chapel!

July 02, 2021

Destin Laquerre returned my phone call promptly. He took my car in promptly for the service it needed. Destin was very friendly and answered any questions I had. More

by Johnsonscott287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Johnsonscott287 responded

I had a good experience with parks Ford today.

June 18, 2021

Service department stole items from my vehicle while working on my truck. The manager didn’t seemed concerned by the situation either. He said they will “look into it” More

by Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kidd
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

We would like to thank John Kidd our service advisor for all his help,he has great customer service skills and very knowledgeable and is a great asset to your Company, we will definitely be back to see Jo More

by Doreengaeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
May 10, 2021 -

Parks Ford of Wesley Chapel responded

Hi Doreen, thank you for the five star review! We are happy to hear John provided you with excellent customer service!

May 04, 2021

A big thanks to John Kidd for his wonderful service on my truck yesterday! When he heard we were going to walk somewhere while waiting for our service, he offered to have the shuttle drive us! He also walked More

by Nick m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
May 06, 2021 -

Parks Ford of Wesley Chapel responded

Hi Nick, we appreciate the positive feedback! Thank you again for choosing Parks Ford of Wesley Chapel!

April 23, 2021

Destin is an awesome person to work with! He is pleasant, efficient and professional. I am gad he is my service person each time I come to Park's Ford dealership. More

by Toby Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Parks Ford of Wesley Chapel responded

Hi Toby, we appreciate your great feedback! We are happy to hear Destin took excellent care of you! Thank you again for choosing Parks Ford of Wesley Chapel.

April 06, 2021

Had a great experience today at Parks Ford Service. Got my vehicle back when promised. John Kidd was my service advisor. John was excellent and professional. I was notified electronically if any changes More

by Osubuckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
Apr 07, 2021 -

Parks Ford of Wesley Chapel responded

Thank you for the kind words. We are happy to hear John took excellent care of you. We appreciate you choosing Parks Ford of Wesley Chapel!

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