Parks Ford of Wesley Chapel - Service Center

The service department at Parks Ford is deceptive and predatory. If I could give them zero stars, I would. I took my car in for service, and the repair estimate was $189 on the intake form. They had m predatory. If I could give them zero stars, I would. I took my car in for service, and the repair estimate was $189 on the intake form. They had me sign the intake form which stated that I didn't need a written estimate if REPAIRS did not exceed $469. I was then told that repairs would be over $1000, and when I asked about the parts and labor breakdown, I was told the part was over $500; I found the same MotorCraft (Ford) part at an auto parts store for $162. Then I was told that replacing that part might not fix the problem and an additional $1300 repair would be necessary. Needless to say, I did not have them do the repairs. Also, they informed me that the so-called diagnostics charge would not be included in the total repair costs, although there was NOTHING in the intake form that disclosed the separate diagnostic costs; it only showed estimate of REPAIRS. Do NOT use this dealership for service. They are not trust-worthy More

I absolutely love Parks Ford. I bought my 2020 Ford Max Expedition in 2020 and have had all my service done with Ford. This last service was amazing. Cynthia Kraner was the best I bought my 2020 Ford Max Expedition in 2020 and have had all my service done with Ford. This last service was amazing. Cynthia Kraner was the best ever. Took care of my and my Evaa.. thank you for your excellent service and taking care of us. More

Best dealer ever. Love Parks Ford. Always take care of my Evaa 2020 Ford Max Expedition Love Parks Ford. Always take care of my Evaa 2020 Ford Max Expedition More

Marc Calo is a 5 star mention! He has cleared every hurdle to make me want to buy another vehicle at Parks Ford while taking care of all my needs to keep my vehicle in top conditi He has cleared every hurdle to make me want to buy another vehicle at Parks Ford while taking care of all my needs to keep my vehicle in top condition. He shows diligence in his duties to keep things rolling and moving through the stages of servicing your vehicle. Congrats Mark! You show you are willing to listen to my needs and provide leadership to others while making Parks Ford the dealership it strives to be. Great job! More

Anthony installed shifter bushing that was a recall, he was extremely pleasant and professional, he was early for the appointment and performed the installation efficiently was extremely pleasant and professional, he was early for the appointment and performed the installation efficiently More

Brought car in for service and John Kidd our advisor is the best very nice and very helpful and So professional, Thank you John for all your hard work Doreen G the best very nice and very helpful and So professional, Thank you John for all your hard work Doreen G More

Choose Marc for your service advisor! He provided an amazing customer experience from start to finish. His communication, hard work, and professionalism definitely exceeded my expectation He provided an amazing customer experience from start to finish. His communication, hard work, and professionalism definitely exceeded my expectations. Thank you Marc, Ellis and Destin for everything you made work for me. More

Great , Helpful , awesome attuited, friendly and makes my parks ford experience a 10/10. I will definitely be coming back here for rick. Thank you sir parks ford experience a 10/10. I will definitely be coming back here for rick. Thank you sir More

John Kidd got my work van in the shop quickly to get brakes and an oil change done and back on the road. Would definitely recommend talking to him to set up your service appt. brakes and an oil change done and back on the road. Would definitely recommend talking to him to set up your service appt. More

I take all of our vehicles to Parks Ford of Wesley Chapel and I always request Destin as my service advisor. He keeps me up to date on the progress whether its a quick appointment where I'm waiting for it or and I always request Destin as my service advisor. He keeps me up to date on the progress whether its a quick appointment where I'm waiting for it or if I'm dropping it for a repair. More