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Parks Ford of Wesley Chapel - Service Center

Wesley Chapel, FL

4.8
510 Reviews

510 Reviews of Parks Ford of Wesley Chapel - Service Center

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September 04, 2023

Excellent, courteous service. Service advisors are always a pleasure to work with. I have never had a bad experience there. More

by Doug P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

I was very satisfied with my service at Parks Ford. I have always bought my cars there and taken them back for service there too. Ricky is always very pleasant and explains things to add to my knowledg More

by H & J Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Our family has bought several cars here, but service is the worst. Playing games with pricing and when we said no to the service quote the came back with a lower price which was still robbery. We had all t More

by vonderbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Calo
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

I scheduled an appointment to bring my vehicle in for Multiple warranty repairs. They booked me 3 weeks out. Then the day before bringing it in they called me to let me know it would be 1 week before a More

by vancea1966
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kidd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Parks Ford of Wesley Chapel responded

Good Morning, Thank you for bringing this to our attention. Please accept our apology for this disappointing experience. Management has been notified , so they can look into your concern. It was not our intention to disappoint you. Please feel free to call our Service Manager at 813-907-7800 if you would like to speak to him about your concerns. Thank you again.

July 28, 2023

We were at Parks for our oil change and air conditioner, John Kidd is our service advisor, He is very Knowledgeable and always keeps us informed about everything, John is an asset to your company Thank you More

by drkido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

I'm so happy with the service department and John as my advisor, that now I'm bringing all my Fords to Parks Wesley Chapel. More

by arroyo_colomerm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

I receive great service from staff that know me and work with me to maintain my car in top shape. I am treated with respect and I trust them. I have been going to this dealer since I moved to the area in 20 More

by Donna
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Dyal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

We love Parks Ford our Advisor John Kidd is the best,John is very good ,always explains everything and he is very knowledgeable , He is an asset to your company, Thank you for all your help John, see you nex More

by drkido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

We brought our car in for tires always a great experience our service advisor John Kidd is very knowledgeable and very nice and keeps us informed on everything, Thank You John Looking forward to seeing you More

by drkido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Parks Ford of Wesley Chapel responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 03, 2023

Our experiences with Parks Ford are wonderful, Our service Advisor makes it great, John Kidd is so knowledgeable and so very nice and informs us about everything, John is a great asset to your company More

by drkido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Parks Ford of Wesley Chapel responded

Hi Doreen, Thank you for the five star review and great feedback! We are happy to hear John, takes good care of you on your service visits. We appreciate you choosing Parks Ford of Wesley Chapel.

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