Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Parks Ford of Wesley Chapel - Service Center
Wesley Chapel, FL
445 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
445 Reviews of Parks Ford of Wesley Chapel - Service Center
Sort by
September 09, 2021
Our car was in for service and John Kidd was our advisor, we always ask for John , he is Very knowledgeable and very honest updates us on everything Thank you John Kidd You are an asset to this company we always ask for John , he is Very knowledgeable and very honest updates us on everything Thank you John Kidd You are an asset to this company Doreen G More
by drkido
Employees Worked With
August 30, 2021
horrible return calls, service out the door turned from worst to even more worst. never go thru this again. After i left my vehicle died 3xs. when i tried calling them no one would return my calls until a worst to even more worst. never go thru this again. After i left my vehicle died 3xs. when i tried calling them no one would return my calls until a review was submitted. customer service is key, things go wrong, but real companies resolve there issues More
by No Ford for me
Employees Worked With
August 26, 2021
John Kidd recently assisted with getting my vehicle serviced, and I could not have had a better experience. I needed service done, and it took multiple days to find the issue and John was 1)Honest 2)tr serviced, and I could not have had a better experience. I needed service done, and it took multiple days to find the issue and John was 1)Honest 2)transparent and 3) accommodating throughout the entire time. My vehicle was in the shop for 2 weeks, and John made sure I was updated on the status of the parts that needed to be ordered and he made sure I had a rental car for the times I needed it throughout the 2 week period. I hope that everyone gets the pleasure to have John when they go to Parks Ford, and will be recommending people to go to Parks for John's service and customer focus. I will be requesting for John for any/all future service needs in the future. More
by d.hicks12
Employees Worked With
August 16, 2021
On 8/11 shortly after 5:00PM I pulled into the dealership with a corroded circuit-breaker and a bad battery. I was greeted by DESTIN LAQUERRE, Service Advisor. After we discussed/viewed the problem he mentio with a corroded circuit-breaker and a bad battery. I was greeted by DESTIN LAQUERRE, Service Advisor. After we discussed/viewed the problem he mentioned the dept closed at 6:00Pm but if they had the parts he would see what he could do. At 5:45PM I was on my way home FIXED! Now that's service!! I deal with Parks whenever necessary because the service is always great & friendly. And this was proof positive! Destin, Thanx. Don Salter More
by salter122537
Employees Worked With
August 04, 2021
John Kidd is exceptional at this dealership! He is the main reason I come to Parks Ford for service. I want to commend him for his hard work and excellence. main reason I come to Parks Ford for service. I want to commend him for his hard work and excellence. More
by C Dudley
Verified CustomerEmployees Worked With
John Kidd
July 22, 2021
The service at Parks Ford in Wesley Chapel is amazing, I show up with and with out and appointment and Ricky Rodriquez is my awesome advisor that always handles the situations and fixes my beautiful 2020 Ex show up with and with out and appointment and Ricky Rodriquez is my awesome advisor that always handles the situations and fixes my beautiful 2020 Expedition that I purchased at Parks Ford a year ago. Thank you Ricky for always taking care of me. You Rock.. Angelica Smith for Evaa More
by angelica_smith1313
Employees Worked With
July 21, 2021
My boyfriend and i only get our cars serviced here! The customer service is great, and Destin always makes sure the process runs as quickly & smoothly as possible. You guys are the best. Thank you!! customer service is great, and Destin always makes sure the process runs as quickly & smoothly as possible. You guys are the best. Thank you!! More
by Sarah Moody
Employees Worked With
