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Parks Ford of Wesley Chapel - Service Center

Wesley Chapel, FL

4.8
472 Reviews

472 Reviews of Parks Ford of Wesley Chapel - Service Center

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February 05, 2025

Service department is very helpful and thorough. Timely appointments and good communication. They got me in and out in a timely fashion. More

by tbaldwinsac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Excellent customer service, empoyees are very polite. The place is always clean and services provided in a timely manner. More

by yai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Cuellar
February 03, 2025

Cynthia always looks after my requests for service and never have complaints they are great More

by ceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Kraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I was in constant touch with Marc Calo about tires and battery I was told I needed. He greeted me the day and time of my appointment. He explained if I waited it would be about 2 hours it was almost to t More

by Jayan96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Calo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Jayan96 responded

Great job! Very satisfied!

January 29, 2025

Have to change my mind about Parks Ford because Destin the service manager went above and beyond to make sure all the mistakes were corrected promptly. More

by dabmotor47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

They are quite efficient and easy to deal with from the setting of an appointment to communicating with me about the service on my vehicle. More

by Stefan Pasternack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Dyal
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Ms. Tara and her team are very Professional, caring and courteous. I enjoyed the comforting atmosphere of the lounge area it is very inviting. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Dyal
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Customer service is the reason I continually go to parks for all my service needs! More

by 98CHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Marc in the service department is awesome and has taken good care of my car More

by patkat2003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Calo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Cynthia is amazing! She helped keep me sane even with the car issues. She was extremely helpful and nice. She is amazing! More

by A_Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Kraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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