Parks Ford of Wesley Chapel - Service Center

Service writer Mr. Ricky Rodriguez was top notch and took great care of me and my vehicle and completed everything in an expedient manner which I greatly appreciated. I Ricky Rodriguez was top notch and took great care of me and my vehicle and completed everything in an expedient manner which I greatly appreciated. I will personally request Mr Rodriguez as my service writer the next time I need service for repair for my vehicle. More

My service manager, Cynthia, was great as usual. She always provides top notch services. Had a great experience. She always provides top notch services. Had a great experience. More

The Mobile unit appointment was made, and they arrived on time and fixed the software problem in less than 30 minutes. Great, friendly tech. Highly recommend Parks Ford of Wesley Chapel time and fixed the software problem in less than 30 minutes. Great, friendly tech. Highly recommend Parks Ford of Wesley Chapel More

I would like to thank Ricky Rodriguez for all the help and keeping me posted the entire time. He was able to explain the length of the extra items the mechanic brought up during his check. After he explai and keeping me posted the entire time. He was able to explain the length of the extra items the mechanic brought up during his check. After he explained the time it would take on the added maintenance issues he periodically kept me in the loop and how it was going and how much longer it should be. More

In an out 45 mins. 2nd service. A little surprise couldn't perform recalls but I can understand shop being back up. Since I use to run. A shop 2nd service. A little surprise couldn't perform recalls but I can understand shop being back up. Since I use to run. A shop More

Parks has always taken really good care of our vehicles. Very good communication and very reliable with time estimates. Very good communication and very reliable with time estimates. More

We returned to Parks due to a warranty problem. We were given a loaner car to use. Everyone was accommodating and polite. We were given a loaner car to use. Everyone was accommodating and polite. More

Ricky, Cynthia and Isaac all individually went above and beyond to provide next level service and absolutely put my needs above their own. Cynthia stepped in to assist when my regular service guy wasn’t av beyond to provide next level service and absolutely put my needs above their own. Cynthia stepped in to assist when my regular service guy wasn’t available. Amazing! Ricky and Isaac stayed late in a rainstorm to help me. We thought all was good but the keys to my house were locked in my car. Isaac saw me running after Ricky and stopped to help me just he was pulling out to leave for the night. He was able to get in touch with Ricky who CAME BACK to help me. I just can’t say enough about how wonderful that was and how good it made me feel. Your staff cares and they really showed me that today! From the bottom of my heart, Thank you! More

The service I get from Parks Ford is always outstanding. My service advisor Marc is always patient on answering any questions I have and really takes the time to explain the issue. The new Service Manager D My service advisor Marc is always patient on answering any questions I have and really takes the time to explain the issue. The new Service Manager Destin is great as well. They really treat you like family and not a burden. I will continue to come here as long as I am able. More

My experience was excellent they took real good care of me. I treated like family, made me feel very comfortable,Tara was excelent. me. I treated like family, made me feel very comfortable,Tara was excelent. More