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Parks Ford of Wesley Chapel - Service Center
Wesley Chapel, FL
419 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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419 Reviews of Parks Ford of Wesley Chapel - Service Center
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July 02, 2021
Destin Laquerre returned my phone call promptly. He took my car in promptly for the service it needed. Destin was very friendly and answered any questions I had. my car in promptly for the service it needed. Destin was very friendly and answered any questions I had. More
by Johnsonscott287
Employees Worked With
June 18, 2021
Service department stole items from my vehicle while working on my truck. The manager didn’t seemed concerned by the situation either. He said they will “look into it” working on my truck. The manager didn’t seemed concerned by the situation either. He said they will “look into it” More
by Morgan
Employees Worked With
May 08, 2021
We would like to thank John Kidd our service advisor for all his help,he has great customer service skills and very knowledgeable and is a great asset to your Company, we will definitely be back to see Jo all his help,he has great customer service skills and very knowledgeable and is a great asset to your Company, we will definitely be back to see John Kidd Thank you again, John Doreen Gaeta More
by Doreengaeta
Employees Worked With
John Kidd
May 04, 2021
A big thanks to John Kidd for his wonderful service on my truck yesterday! When he heard we were going to walk somewhere while waiting for our service, he offered to have the shuttle drive us! He also walked truck yesterday! When he heard we were going to walk somewhere while waiting for our service, he offered to have the shuttle drive us! He also walked me through exactly what my maintenance covered and when. Extremely helpful!! More
by Nick m
Employees Worked With
John Kidd
April 23, 2021
Destin is an awesome person to work with! He is pleasant, efficient and professional. I am gad he is my service person each time I come to Park's Ford dealership. efficient and professional. I am gad he is my service person each time I come to Park's Ford dealership. More
by Toby Morgan
Employees Worked With
April 06, 2021
Had a great experience today at Parks Ford Service. Got my vehicle back when promised. John Kidd was my service advisor. John was excellent and professional. I was notified electronically if any changes my vehicle back when promised. John Kidd was my service advisor. John was excellent and professional. I was notified electronically if any changes needed to be made, and I could approve them online. I would always come back here for service. 5+ stars. More
by Osubuckeye
Employees Worked With
John Kidd
March 29, 2021
We purchase all of our family cars from Parks Ford. We We purchase all of our family cars from Parks Ford. We took our car in for service oil change etc.... Destin Laquerre took care of us. He was very We purchase all of our family cars from Parks Ford. We took our car in for service oil change etc.... Destin Laquerre took care of us. He was very professional. Great Customer Service! We also want to thank Ellis Adams for great customer service as well. Always a great experience at Parks Ford! More
by mtmegastar
March 27, 2021
We worked with Tanner and George, they were absolutely wonderful. I felt like they had my best interest in mind. It was fast, efficient, and honest. We will definitely be coming back for the next purchase wonderful. I felt like they had my best interest in mind. It was fast, efficient, and honest. We will definitely be coming back for the next purchase. More
by Smstevenin1991
Employees Worked With
Tanner, George, George Dybowski
February 09, 2021
My wife and I stopped in this dealership with no intention of buying a vehicle. Our salesperson, Gil Bravo, was amazing. He was friendly, courteous, and made the entire experience pleasant. He wa intention of buying a vehicle. Our salesperson, Gil Bravo, was amazing. He was friendly, courteous, and made the entire experience pleasant. He was very knowledgeable in the product and went above and beyond customer satisfaction. The sales manager, Frank Lacey, was likable and approached us and shook our hands. He was very professional and was able to work with us get our 2020 Ford Edge with a reasonable price without any pressure or the "back and forth" routine. The finance manager, Justin Kokenda, was a great guy and easy to work with. He didn't push anything on us and visually displayed all of our payment options explaining each scenario and product. He answered any questions we had and gave us plenty of time to decide what would be the best decision for us in choosing which route to take. Gil Bravo, Frank Lacey, and Justin Kokenda were a team that I had the pleasure of doing business with that really provided great customer service. They gave us a reason to shop there again in the future. We're looking forward to giving them our business when we get our Ford Explorer in the near future. Yes, I would recommend these guys and this clean, good-vibe, dealership. More
by mugz28sc
January 14, 2021
Thanks to Tanner Goktepe for making our experience at Parks Ford wonderful he helped us get a good deal on our new vehicle. The staff here in general is great. Parks Ford wonderful he helped us get a good deal on our new vehicle. The staff here in general is great. More
by Juan
Employees Worked With
Tanner Goktepe
