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Parks Ford of Wesley Chapel - Service Center

Wesley Chapel, FL

4.8
417 Reviews

417 Reviews of Parks Ford of Wesley Chapel - Service Center

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January 01, 2023

Marc Calo is a 5 star mention! He has cleared every hurdle to make me want to buy another vehicle at Parks Ford while taking care of all my needs to keep my vehicle in top conditi More

by Dostrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Calo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Parks Ford of Wesley Chapel responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 10, 2022

Anthony installed shifter bushing that was a recall, he was extremely pleasant and professional, he was early for the appointment and performed the installation efficiently More

by Rick Reiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Astudillo
Nov 10, 2022 -

Rick Reiss responded

Good job

November 04, 2022

Brought car in for service and John Kidd our advisor is the best very nice and very helpful and So professional, Thank you John for all your hard work Doreen G More

by drkido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Parks Ford of Wesley Chapel responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

October 31, 2022

Choose Marc for your service advisor! He provided an amazing customer experience from start to finish. His communication, hard work, and professionalism definitely exceeded my expectation More

by FordF-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellis Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Calo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Parks Ford of Wesley Chapel responded

Fordf-150, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 22, 2022

Great , Helpful , awesome attuited, friendly and makes my parks ford experience a 10/10. I will definitely be coming back here for rick. Thank you sir More

by Patty Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Parks Ford of Wesley Chapel responded

Patty Smith, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 11, 2022

John Kidd got my work van in the shop quickly to get brakes and an oil change done and back on the road. Would definitely recommend talking to him to set up your service appt. More

by Cavman101st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Parks Ford of Wesley Chapel responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 04, 2022

I take all of our vehicles to Parks Ford of Wesley Chapel and I always request Destin as my service advisor. He keeps me up to date on the progress whether its a quick appointment where I'm waiting for it or More

by lcline82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Parks Ford of Wesley Chapel responded

Hi, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 30, 2022

John kidd is an amazing service advisor, he is super friendly and makes every service trip run smoothly. I Would highly recommend asking for John. More

by Briannaacopeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Parks Ford of Wesley Chapel responded

Hi Brianna, Thank you for leaving such a great review and high star rating. We appreciate you choosing Parks Ford of Wesley Chapel

July 22, 2022

John Kidd our service advisor always goes above and beyond Always does a great job Informs us about everything Thank you John More

by drkido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Parks Ford of Wesley Chapel responded

Hello there! We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 20, 2022

I am so happy I stumbled across this dealership. I purchased a used Acura at another Ford dealer and it came with a Ford Maintenance package. I've had some pretty bad experiences at car dealerships More

by DrW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Parks Ford of Wesley Chapel responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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