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Parks Ford of Wesley Chapel - Service Center

Wesley Chapel, FL

4.8
416 Reviews

416 Reviews of Parks Ford of Wesley Chapel - Service Center

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October 26, 2023

Mark Calo does an exceptional job in taking care of servicing of my explorer. He is the best. Really cares and gets you out as quick as possible. Best service guy!!! More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Calo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

As always, completely satisfied. Destin has been my # 1 for at least 4 yrs, he has now connected me w Mark, I feel that I have another friend that I can call on when needed. More

by hendersonsara1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Calo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Very friendly and expeditious. Idaho’s and the service department continue to provide professional consistent cost effective service More

by colconley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
October 09, 2023

My last two service appointments have been very positive experiences. I appreciate the text message payment method. And the shuttle service was outstanding. More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Had a wonderful experience with Parks Ford of Wesley Chapel’s Service team. Tara was fantastic, professional, knowledgeable and a pleasure to work with. More

by Duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Dyal
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Great work in a timely manner staff were all very professional especially Tara who handled my vehicle maintenance needs. More

by KTSAWYER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Astudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Dyal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Calo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Kraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Excellent, courteous service. Service advisors are always a pleasure to work with. I have never had a bad experience there. More

by Doug P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destin Laquerre
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

I was very satisfied with my service at Parks Ford. I have always bought my cars there and taken them back for service there too. Ricky is always very pleasant and explains things to add to my knowledg More

by H & J Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Our family has bought several cars here, but service is the worst. Playing games with pricing and when we said no to the service quote the came back with a lower price which was still robbery. We had all t More

by vonderbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Calo
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

I scheduled an appointment to bring my vehicle in for Multiple warranty repairs. They booked me 3 weeks out. Then the day before bringing it in they called me to let me know it would be 1 week before a More

by vancea1966
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kidd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Parks Ford of Wesley Chapel responded

Good Morning, Thank you for bringing this to our attention. Please accept our apology for this disappointing experience. Management has been notified , so they can look into your concern. It was not our intention to disappoint you. Please feel free to call our Service Manager at 813-907-7800 if you would like to speak to him about your concerns. Thank you again.

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