Parks Ford of Wesley Chapel - Service Center

Ricky, Cynthia and Isaac all individually went above and beyond to provide next level service and absolutely put my needs above their own. Cynthia stepped in to assist when my regular service guy wasn’t av beyond to provide next level service and absolutely put my needs above their own. Cynthia stepped in to assist when my regular service guy wasn’t available. Amazing! Ricky and Isaac stayed late in a rainstorm to help me. We thought all was good but the keys to my house were locked in my car. Isaac saw me running after Ricky and stopped to help me just he was pulling out to leave for the night. He was able to get in touch with Ricky who CAME BACK to help me. I just can’t say enough about how wonderful that was and how good it made me feel. Your staff cares and they really showed me that today! From the bottom of my heart, Thank you! More

The service I get from Parks Ford is always outstanding. My service advisor Marc is always patient on answering any questions I have and really takes the time to explain the issue. The new Service Manager D My service advisor Marc is always patient on answering any questions I have and really takes the time to explain the issue. The new Service Manager Destin is great as well. They really treat you like family and not a burden. I will continue to come here as long as I am able. More

My experience was excellent they took real good care of me. I treated like family, made me feel very comfortable,Tara was excelent. me. I treated like family, made me feel very comfortable,Tara was excelent. More

Good service, no problems, a little pricey but that is the world in which we live. the world in which we live. More

Performed all the work that was promised, completed the work ahead of schedule. The service writer, John, kept me informed. They are priced higher than some of the other shops in the area but I believe it work ahead of schedule. The service writer, John, kept me informed. They are priced higher than some of the other shops in the area but I believe it was worth the extra money. More

Clean and friendly staff. Things went smoothly during my appointment. I encountered no problems during my vsit. Things went smoothly during my appointment. I encountered no problems during my vsit. More

Service was fast and John was a pleasure to deal with. I plan to get my next service at Parks Ford I plan to get my next service at Parks Ford More

My Service Advisor was Cynthia Kraner and she really did an amazing job at taking care of me as her customer. She got me in and had my truck diagnosed super quick. Once parts arrived, they were installed an an amazing job at taking care of me as her customer. She got me in and had my truck diagnosed super quick. Once parts arrived, they were installed and I was back on the road before my family came in to town the following weekend. Having a problem with your vehicle can be stressful. Cynthia's dedication to superior customer service really helped alleviate the stress of having to get a repair completed on my truck. I will be going to her for all of my service needs going forward. Thank you Cynthia! More

Best service I have had at any dealership. I dropped my car off due to a slight stutter during acceleration. Turned out my transmission was bad and John Kidd truly took the initiative to make I dropped my car off due to a slight stutter during acceleration. Turned out my transmission was bad and John Kidd truly took the initiative to make sure I was informed of everything that was happening during the warranty process. John truly went above and beyond to make sure I was taken care of and had the entire warranty processed, new transmission delivered from the manufacture, and installed within a week and a half all while. More

Good service and Corey is the best service writer I have ever had in all my dealings every where v ever had in all my dealings every where v More