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Parks Ford of Wesley Chapel
Wesley Chapel, FL
2,237 Reviews
Parks Ford of Wesley Chapel is located in Greater Tampa, Florida. The Team at Parks Ford will help you find the Ford Vehicle you are looking for. Whether you are looking for a New Ford or Pre-owned vehicle, we have a large inventory of new and pre-owned vehicles to choose from.
We strive for customer excellence and guarantee the easiest, most hassle free buying experience you will ever experience. Parks Ford is the Dealership where Friends Send Friends!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,237 reviews
April 09, 2024
My Service Agent Cynthia Kraner has been very nice and helpful over time, including over multiple visits to Parks in WC in 2023 and 2024. She goes the extra mile to satisfy her customer's asks as well as helpful over time, including over multiple visits to Parks in WC in 2023 and 2024. She goes the extra mile to satisfy her customer's asks as well as the vehicle's needs. She is a good listener and is adept at handling various scenarios for her customers inclusive of management of service appointments, parts needs, and organizing customer conveniences(i.e. rides, late pickups, last-minute asks) while also being great at follow-up. I also wound up meeting with manager Destin Laquerre in light of my rather complex car 'system failure' situation (AC in this case had intermittent issues that presented several challenges given the condition of components ~ ! think both electrical and mechanical ! ~ which ultimately were overcome given findings by Parks techs who dug in!). Destin is super as he's level-headed and has what I'd call an almost innate understanding concerning customer's real needs/perspectives in association with their vehicle troubles needing to be put to bed! My significant other and I appreciated how he truly listened to his customer's side of things and then proceeded to bring in needed expertise to get our Taurus' ongoing issue worked to an end. I also met Jeff Wilder from the Parts group. This was thanks to my dropping a luckily discovered part breakage concern (not down to Parks) onto agent Cynthia, and, she dispatched Jeff right to me. He was very quick to help and determine both what the true part needed was and what it would cost. He nicely worked with the agent to organize getting that item in timely fashion including getting its installation dovetailed into an already in-progress work job (AC system work as mentioned above). Effort appreciated! A level of patience is needed when it comes to auto work ~ we ALL need to continue to practice that especially these days ~ but to end here I'd like to say all in all the experience at Parks was particularly good. I mean the team works very well together at Parks Ford and we sense there truly is a solid focus on customer care at this shop. And, they've certainly got the right people in place to ensure that... vehicles are working right and rolling nicely out there because of that -- believe it! Mark J and for Anita J-M More
by Mark J - New Tampa
April 08, 2024
Try professional group. From check in to pickup all communications and vehicle needs are top notch. Ricky Rodriguez is awesome!! From check in to pickup all communications and vehicle needs are top notch. Ricky Rodriguez is awesome!! More
by Bob R
Employees Worked With
April 04, 2024
2 trucks, 2 days and the service is always fantastic. Marc Calo has been our Service Advisor for a couple of years. Always attentive, thorough, knowledgeable and a pleasure to work with. Thanks again M Marc Calo has been our Service Advisor for a couple of years. Always attentive, thorough, knowledgeable and a pleasure to work with. Thanks again Marc, we look forward to seeing you and the team for our next maintenance visit! More
by Thomas.nejman
Employees Worked With
March 28, 2024
Joe, Shane, and Vince were all great to work with. They all worked with me to ensure I got the vehicle I wanted for a price within my budget. I am very happy with my purchase. They all worked with me to ensure I got the vehicle I wanted for a price within my budget. I am very happy with my purchase. More
by coreyastudillo82
March 26, 2024
Excellent sales and financing department. Very smooth process from the non pushy sales person, to the manager, and the financing department. Would highly recommend. Very smooth process from the non pushy sales person, to the manager, and the financing department. Would highly recommend. More
by Duzan.robert
March 26, 2024
Wonderful people went the extra mile. Sales and finance amazing and never gave up. Treat my family and I with respect. Sales and finance amazing and never gave up. Treat my family and I with respect. More
by Jonathan
