Parks Ford of Wesley Chapel

Great experience with oil and filter change. I was told my battery tested weak and I needed a new battery. Ricky took care of getting it done fast. He also made sure my car was vacuumed and give I was told my battery tested weak and I needed a new battery. Ricky took care of getting it done fast. He also made sure my car was vacuumed and given to me with a short wait time. Thank you to Ricky in service for great customer service. More

The process of getting my f150 powertrain updated was written and performed flawlessly. Donna is a terrific communicator and explained the process to me in a way I could understand. Henry was very profes written and performed flawlessly. Donna is a terrific communicator and explained the process to me in a way I could understand. Henry was very professional and updated the software with precision. I appreciate the efforts Parks Ford puts forth during my Ford Truck ownership. Regards, Mike Anderson More

Everyone is nice. Major drawback is the time it takes to execute a sale. The sales associate leaves you sitting at a table to do tasks like bring offers to the manager Major drawback is the time it takes to execute a sale. The sales associate leaves you sitting at a table to do tasks like bring offers to the manager, run the credit app, etc… I was left waiting about 15 minutes each time they walked away. It took over 3 hours just to negotiate and run a credit app and take a deposit. From a buying perspective, Carmax and bmw are much more customer friendly and efficient. In the end I was able to score a deal but despite them not even being busy that day it took forever! More

Had a recall done on my F150 great service great folks . They came picked my truck up and delivered when done. Hats off to a great crew They came picked my truck up and delivered when done. Hats off to a great crew More

Great customer service, was in and out quickly for my oil change. I highly recommend them! change. I highly recommend them! More

An awesome experience @ Parks Ford of Wesley Chapel today. Salesman JJ and Sales Manager Gene treated me like family. Thank You both for making it an enjoyable experience and for your hospitality! D today. Salesman JJ and Sales Manager Gene treated me like family. Thank You both for making it an enjoyable experience and for your hospitality! David Green More

Always so helpful and outstanding in sales and service! 5 Star treatment! Start there their is no need to compare 5 Star treatment! Start there their is no need to compare More

Did my service in a very professional way. Would recommend anyone who needs service to come to Parks Ford and talk with John Kidd He will have all your answers or will get you the answer Gr Would recommend anyone who needs service to come to Parks Ford and talk with John Kidd He will have all your answers or will get you the answer Great job. More

I've used their service department for maintenance of my previous car, and went back for my next service; the staff provided excellent care from the service bay. I also made an online inquiry regarding a previous car, and went back for my next service; the staff provided excellent care from the service bay. I also made an online inquiry regarding a new vehicle, the sales staff was very thorough in explanation of features on new vehicles, from showroom floor to inventory on the lot. I leased a new vehicle , the transaction was smooth, and the staff pleasant. Made for a less stressful day to get a new vehicle. More

Very kind, knowledgeable staff. They communicated very well. I was in and out at the time they estimated. They communicated very well. I was in and out at the time they estimated. More