Parks Ford of Wesley Chapel

I have always been pleased to work with Frank Lacey....my husband and my son have also purchased vehicles from him and were also complimentary. Frank is courteous, conscientious, and does not push the sale. husband and my son have also purchased vehicles from him and were also complimentary. Frank is courteous, conscientious, and does not push the sale. He is realistic about finances and he does as much "prep" work as possible through phone calls, e-mail, etc. This saves time because when the appointment arrives, we all have had time to think about what we want, what is available, and what to expect about the financial aspect. He always answers responds promptly to phone calls / e-mails. Frank Lacey is definitely an asset to the dealership. More

Dear Dealership Owner, Since 1970 I have owned 9 Ford Dear Dealership Owner, Since 1970 I have owned 9 Ford products (trucks/cars,new/preowned).With the exception of a 1981 Escort I would consider very Dear Dealership Owner, Since 1970 I have owned 9 Ford products (trucks/cars,new/preowned).With the exception of a 1981 Escort I would consider very satisfied. Last week I(with my wife) purchased a 2012 Fiesta. Our decision to trade that day was totally influenced by the knowledgeable salemanship and the internet communication by Will Bozeman. Also we would give honorable mention to Duber Garzon (Business Manager).We appreciated his friendly,expert no hassle credit research and arrangement. My wife and I will certainly reccommend this sales team at Parks Ford. My wife has already received several positive parking lot comments about our "Cute Little Fiesta". Thanks again, Lamont/Nancy Richardson More

Great customer service!! Salesman was great but the finance manager Paul Stokes definately knew his stuff. He had my wife and I in and out with the best deal we could find around. Great experience all finance manager Paul Stokes definately knew his stuff. He had my wife and I in and out with the best deal we could find around. Great experience all the way around!! More

We had no idea we would be leaving the dealership with a different vehicle. Kevin was very convencing that we would be better off in our new 2010 Fusion. We love the vehicle and have done business with th different vehicle. Kevin was very convencing that we would be better off in our new 2010 Fusion. We love the vehicle and have done business with this dealership previously. They are a great bunch of people. More

In the past I have had good dealing with this dealer, and I have bought 3 cars there. But for an oil change, i was disappointed, twice. The first time I left the truck, they did the oil change and told me I have bought 3 cars there. But for an oil change, i was disappointed, twice. The first time I left the truck, they did the oil change and told me they would top off my exhaust. fluid. They did not do the exhaust fluid, and two days later the alarm went off saying I was low. This time I waited for the truck. It took close to an hour in the shop. I find that ridiculous when they know the customer is waiting. If Jerrys Quick Lube can run me through in 15-20 minutes, do a good job, and sell me quality oil and filters, why cant my Ford dealer where I prefer to get the work done? So in this case they are not cheaper, better, or faster! THere is room for improvement in this area. More

Frank was great, he took the hassel out of buying a new van, he had everything ready for me when i arrived at the store. i would buy from him again van, he had everything ready for me when i arrived at the store. i would buy from him again More

This is my 2nd King Ranch Expedition & is all I will purchase in the future as the comfort of the vehicles is surpassed by any other vehicles I have previiously owned. The sales team that you have at Pa purchase in the future as the comfort of the vehicles is surpassed by any other vehicles I have previiously owned. The sales team that you have at Park Ford of Wesley Chapel did an excellent job meeting my expectations on my new vehicle. Kevin Sawyer, Terry Mullane & Paul in your finance dept. were very informative as well as thourogh to handle my every need. I purchased a new Lincoln MKX for my wife from Terry Mullane 8 months ago(she love's it) and I will continue to purchase a new truck every 3-4 years prior to 60,000 miles & look forward to once again working with your team! Sincerely, Rick Karleskint More

From the start to finish of purchasing our new Explorer the customer service was of the highest quality. We were not put under any undue pressure to buy a vehicle by Frank Lacey (the sales consultant) and the customer service was of the highest quality. We were not put under any undue pressure to buy a vehicle by Frank Lacey (the sales consultant) and he worked hard to find the right vehicle meet the various requirements we had for the vehicle we wanted. Nothing was too much trouble for him throughout the process. He was by far the best salesperson we dealt with in our car buying process which involved visiting several different car dealers. All the personnel we dealt with went out of their way to be helpful to my wife and I and even the touchy process of negotiating the price was handled very professionally and with a bias toward the customer we felt. I would most certainly recommend Parks Ford to friends and it is my intention to have my car serviced at this dealership where I am sure the service will be equally excellent. Eric Beaumont More

I was traveling North on 275 when my 2005 F-150 FX4 started to buck & heave & the yellow dashboard light came on & showed it was my electronic throttle control.I called my Ford dealer where I purchased started to buck & heave & the yellow dashboard light came on & showed it was my electronic throttle control.I called my Ford dealer where I purchased this truck & just had it serviced for a rough idle & missing in mostly O.D.at low rpm's.They gave me your address and you helped me through a tough spot,I have been having trouble with this for 21/2yrs,you were able to fix it.I wish that I lived closer cause I would buy my next vehicle from you.I would like to say Thank You for helping on a Saturday like you did. More

Will Bozeman and all his staff at Parks Wesley Chapel Ford made the acquisition of our new 2012 Explorer very simple. Very sales professional experience. Ford made the acquisition of our new 2012 Explorer very simple. Very sales professional experience. More